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Tvidler

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Canada
1 review
0 helpful votes
Follow Luciana F.
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The tornado-like tip is made of soft silicone that effectively removes my earwax. It has to be used with a technique to make it more effective. Inserting and rotating gently- clockwise did the trick for me. I usually do it twice a week, usually after bathing.

Date of experience: April 11, 2022
Tvidler S. Tvidler Rep
over a year old

Hi Luciana,

Thanks so much for your feedback! We’re really glad you enjoyed our product, we’ve found it’s a definite customer favorite!

Have a great day!

India
1 review
0 helpful votes
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I certify that this review is based on my own experience, that I am in no way affiliated with this business, and have not been offered any incentive or payment to write this review

Date of experience: November 13, 2023
Tvidler S. Tvidler Rep
over a year old

Hello,

Thanks for sharing your feedback!

Have a great day!

France
1 review
1 helpful vote
Follow Corey K.
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I did not have the highest expectations for Tvidler but oh man was I wrong! It is made of quality material, it's handy, presentable, and works as effective. It's lightweight so it's easy to carry around even when you are travelling. Would recommend this if anyone is looking for a good way to get your earwax efficiently without hurting yourself.

Date of experience: February 2, 2023
Arkansas
1 review
0 helpful votes
Follow Ms. N.
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I've only just begun to use the product but so far am not overjoyed with the main part, the spiral silicone tip cleaner. It doesn't seem to effective but I've yet to let the debrox soften up the wax. Hoping that will make it more effective. The Inner Canal Cleaner and 3-Loop Cleaner are nice touches and work well.

Date of experience: January 20, 2022
Tvidler S. Tvidler Rep
over a year old

Thank you so much for the positive feedback Ms. N. We are very glad that you like it. Have an awesome day!

Netherlands
1 review
0 helpful votes
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Serves Its Purpose
December 27, 2021

The idea of putting the spiral stuff in the ears is kinda weird. But to my dsibelief, it realy cleaned my ears better than the QTips I have been using! I like it. However, the delivery of the product took way longer than usual. Probably because of the holidays. But overall, this stuff really does its job.

Date of experience: December 27, 2021
Tvidler S. Tvidler Rep
over a year old

Hello there Billy,

I would like to thank you on behalf of everyone from the organization for reviewing us. Your opinions are of the utmost importance to us and we will definitely keep in mind everything that you had to say about our business.

Enjoy your day!

Netherlands
1 review
0 helpful votes
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Cleans my ears fine
October 4, 2022

I wasn't not using it right and it wasn't working until I read some of Tvidler's review. This is best used after bath. It's is a great and easy to use product. It has helped a lot in keeping ear wax broken down and my ears cleaned out.

Date of experience: October 4, 2022
France
1 review
0 helpful votes
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The right one for me
August 30, 2022

I am satisfied at what Tvidler does after all this time. I use this regularly since I am fond of picking my ears. Tvidler is unique yet very useful, glad I came across its website. Happy with this product.

Date of experience: August 30, 2022
North Carolina
1 review
0 helpful votes
Follow Jessica L.
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Happy to share my Tvidler experience. It works efficiently as advertised! So happy I was able to use it without any fuss. I made sure to use it after bath on a clockwise direction. Softly and gently. Great!

Date of experience: May 31, 2022
Florida
1 review
0 helpful votes
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Poor product
November 20, 2023

This is a product that does not work well enough to warrant its price. Also very poor customer service, I tried to return but it is virtually impossible to do.

Date of experience: November 20, 2023
Tvidler S. Tvidler Rep
over a year old

Hello there, David.

We apologize for your poor experience with us. We recognize that you have had a terrible time, and we want to do everything in our power to put things right for you.

We would be delighted to discuss the exact scenario with you in greater depth so that we can better understand what occurred and how we might improve in the future.

Please send an email to support@tvidler.com.

We are committed to providing excellent customer service and look forward to hearing from you. Thank you for your patience.

Thank you very much,

Customer Support at Tvidler

Canada
1 review
5 helpful votes
Follow KATHLEEN H.
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Do not order from Tvidler
February 24, 2022

DO NOT order anything from this company. I ordered two items and they sent me six. Not only do I have to pay postage to return the unwanted items - to Lithuania! But they want 15% restocking fee. They are crooks. They don't even deserve ONE star.

Date of experience: February 24, 2022
Tvidler S. Tvidler Rep
over a year old

Dear Kathleen,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you.

Provide us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Finland
1 review
0 helpful votes
Follow Sela L.
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Works at advertised!
August 24, 2022

Finally, I found this ear cleaner that works and so easy to clean. It's my thing for my ears everyday! Very satisfying whenever it is bale to remove those ear wax. Works as advertised.

Date of experience: August 23, 2022
Florida
1 review
0 helpful votes
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Safe to use
July 19, 2022

Tvidler works perfectly and is the best out there for ear cleaning without pushing wax further down the canal. Made of soft silicon which makes it very safe to use.

Date of experience: July 18, 2022
Finland
1 review
0 helpful votes
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Safe ear cleaner
September 6, 2022

Tvidler has unique yet simple design and it functions well as an ear cleaner. I am able to use this with ease, knowing that it's made of silicon, it's very soft, and so easy to use.

Date of experience: September 6, 2022
Ireland
1 review
5 helpful votes
Follow Irena P.
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Do not buy
August 15, 2022

It is a waste of money and you can easily get overcharged on their website, as I was.
Didnt want to give me a refund only offered 15% on products that I will never going to use. What is illegal.
Save yourself a struggle, mony and time.

Date of experience: August 15, 2022
Tvidler S. Tvidler Rep
over a year old

Dear Irena,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

New Zealand
1 review
0 helpful votes
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Durable ear cleaner
November 25, 2022

It's made of durable plastic and soft silicon for the tip. It feels good and safe to use in the ears. Quality should last. Easy to clean and works very well. I recommend Tvidler!

Date of experience: November 23, 2022
Australia
1 review
3 helpful votes
Follow Victor T.
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- dont get into this cam and gimmick.
- they try to sell you and make you pay more than what they advertise. Another sale gimmick
- very hard to get the refund as contacts are not readily accessible.
- they continue to contact you to sell more even after you have already said you want to return the product and the sale person just hung up. Not a customer oriented company. Leave it alone. They are highly tactical. You are only a fish to their bait.;(. Order no: 9dxv76

Date of experience: July 20, 2022
Tvidler S. Tvidler Rep
over a year old

Dear Victor,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Canada
1 review
0 helpful votes
Follow Susy H.
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Tvidler Works!
April 21, 2022

Tvidler works! But please take note that you have to still be careful as you could damage your ears, but this works exactly how it was advertised and it's better than cotton buds! I cleared my ears with it no problem. I recommend this.

Date of experience: April 21, 2022
Tvidler S. Tvidler Rep
over a year old

Thanks, Susy, we enjoyed knowing that you were satisfied with your purchase.

Please let us know if you have any other comments, questions, or concerns.

Have a nice day!

France
1 review
0 helpful votes
Follow Tamlyn H.
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Great Alternative
July 7, 2022

I like that the Tvidler and the extra heads come in their own case. Seems to be made with quality materials and can be easily cleaned with an alcohol swab or alcohol-soaked cotton pad. It is also comfortable and easy to hold, which makes it easy to control. It's a good alternative to cotton swabs.

Date of experience: July 7, 2022
Tvidler S. Tvidler Rep
over a year old

Hello Tamlyn,

Thanks so much for leaving such kind words! We are happy your purchase with us went smoothly.

Would you mind sharing our name with your friends and family? We'd love to provide them with great service and work with more awesome customers like you!

Thanks so much again, and don't hesitate to share through the link below.

https://tvidler.com/?vndr=reputation

Canada
1 review
1 helpful vote
Follow Arletta L.
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Despite the experience I had, I still consider Tvidler an effective little ear cleaner. My right ear was blocked for over 2 weeks and made me feel so unbalanced and frustrated. I don't think you are meant to remove all the wax in your ears, and I must admit I did make my ear bleed inside just a little so take it easy! I would say that using otex express ear drops for 4/5 days before using the tool definitely helped as the wax was more pliable and therefore easier to remove with the tool.

Date of experience: April 19, 2022
Tvidler S. Tvidler Rep
over a year old

Thank you so much for the positive feedback Arletta. We are very glad that you like it. Have an awesome day!

Oklahoma
1 review
3 helpful votes
Follow Jenny L.
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I purchased this product and it did not work at all. Return shipping to Lithuania was $65 - tracking required- so it is more expensive to return it and they will not provide prepaid shipping. Guarantee is a scam.

Date of experience: April 19, 2022
Tvidler S. Tvidler Rep
over a year old

Dear Jenny,

You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:

· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)

We can then look up your order and get back to you with the best resolution for the issue.

Thanks for your patience and understanding.

Overview

Tvidler has a rating of 3 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tvidler most frequently mention and ear cleaner. Tvidler ranks 17th among Health Information sites.

service
81
value
87
shipping
68
returns
31
quality
91
This company responds to reviews on average within 4 days