TuneFab has a rating of 3.59 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TuneFab most frequently mention music converter, and support team. TuneFab ranks 23rd among Audio Converter sites.
This company responds to reviews on average within 2 days
Just discovered TuneFab, and it's a total game-changer. I'm all about convenience, and this app nails it. Smooth interface, quick downloads, and it's like having a backstage pass to the music scene. No drama, just good beats. Major props to the creators – you've got a fan in me!
I bought tunefub on 12.18 and I tried to use my license ant doesn't work. I try to contact support center and nobody answer my messages. If u need support forget!
Just discovered TuneFab, and it's a total game-changer. I'm all about convenience, and this app nails it. Smooth interface, quick downloads, and it's like having a backstage pass to the music scene. No drama, just good beats. Major props to the creators – you've got a fan in me!
Bei mir hat das Kündigen des Abonnements gut funktioniert. Man muss nur wie bei den Stornobedingungen beschrieben den Support über *******@tunefab.com oder über MyCommerce
Um Unterstützung zur Kündigung bitten. Dazu benötigt man die Bestellnummer.
Die App hat auch sehr gut funktioniert.
Vier Sterne gibt es nur, weil man in den AGBs die Stornobedingungen nicht gleich findet und deswegen relativ lange suchen muss.
Products used:
Tunefab
Why didn't I find this software earlier? I can now listen to music freely. I am very grateful.Like it!!!!!
Quand on est content du service rendu il faut prendre le temps de le dire.
J'ai remplacé mon ordinateur HS. J'ai sollicité Tunefab de réinitialiser ma clé de licence, pour installer l'application sur le nouvel ordinateur.
Ma requête a été traitée en 48h, avec des conseils pour accompagner l'opération.
Très professionnel. Merci.
Good software for downloading MP3 from Spotify
This software is a great product to download MP3 from spotify to your computer.
It was easy to use and the instructions were clear. The payment was soon refunded. Great support and product.
Tip for consumers:
Easy for downloading music that I need
Products used:
TuneFab Spotify Music Converter
After getting it repaired, I couldn't use my TuneFab downloader. The team promptly assisted me in reinstalling it. When my computer ultimately failed, I had my TuneFab reinstalled after just one email. These individuals are truly dedicated to ensuring smooth business operations! Moreover, with the recent update, my product is exceptionally fast.
Pros:
• The support team quickly responds to your questions and is friendly when doing so.
• You can convert a large number of tunes in one sitting.
Cons:
• You need to be sent a new license key if you ever change or reinstall your computer. Practically nobody does this ancient method anymore.
• The fact that you only get 1:1 time transfer on a Mac, but are able to get as fast as 16X on a Windows machine just demonstrates lazy inattention to a brand of computer that comes from a 2 TRILLION dollar company.
• It adds a virtual audio driver that completely disables all of your other audio, so if you want to listen to anything on your computer while it's doing it's "real time" conversion, then you're out of luck.
The thing that's most frustrating about the "cons" above is that all of them don't exist on another converter that I use: it doesn't make you ask for a new key whenever you make computer changes; it converts extremely quickly (over 10X) on a Mac; and you don't have any new driver additions that hijack your audio, so I know that it can be done. Maybe they need to dissect some TunePat software to find out what they're doing correctly. The only thing that TunePat does poorly is that it hangs if you have too many tunes to convert from one release - usually over 50 or so tunes. For TuneFab, I tried one release that had 193 tunes and, so far, (because it's taken over 14 hours time), it has converted 175 of them (BTW, even with so many tunes from one release, it's possible to just divide it up into, say, 4 batches and it would STILL take less time than TuneFab).
Anyway, I wish them luck, but they really do need to check out some other converters that are out there and dig deeper into how they are able to get around these ridiculous aspects of their own software.
TuneFab does what it promises and, in case of technical issues, customer service responds quickly and help you out.
Can quickly analyze customer problems and provide the services customers need.At the same time, there are no words for impatience or emotion. Always ask questions, analyze, and solve customer problems.
Love this software for my use... very quick and very easy to use. I try other software but this one only work for me
I'm using the Screen Recorder. I have no idea if anyone else makes such a thing, but there can't be many, so TuneFab fills a probably overlooked niche. It does have several preference settings, and it is not that intuitive, but after a bit of practice it becomes easy enough to use.
The support is quite good. It did take a while before I got a response to a recent request, but I think that, like every other business, they are a bit overwhelmed working around the COVID thing. My recent request was that I had suffered a catastrophic disk crash, and I had to rebuild everything. I have good backups, so I was able to restore everything EXCEPT my license key for TuneFab. I didn't have my original order number either, only the email address I had used. Inez Miller responded and forwarded a new license key within one day.
It's a good product for the money.
****UPDATE**** A patch box popped up when I tried it this morning. The update took less than a minute and I restarted just in case. It works. If you get the message "You are offline now, failed to get music" update 13.07 (or something?) is needed as of 06/30/23.
****UPDATE****
I've owned the Mac version of TuneFab since Feb 20,2021, 11:39 AM (per my receipt). Over the past 6 months it started working less and less, today it no longer works. I get an error message "You are offline now, failed to get music" My internet is fine, the speakers are set to the correct setting, the file path is correct, the player will play music so it's connected to the wifi as no tracks are downloaded. The latest update stripped the user side of things so I can no longer enter a product key, so my LIFETIME product is useless. The preset paths to menus and websites reroutes you to unrelated or unhelpful pages. They're either unaware they've completely wrecked their end product for Mac users or they've sold their company to scammers who have no intention of enabling a working product. I've emailed paddle because this is where my original receipt with the product key came from. I'm doubtful they'll answer based on everyone's responses.
Tip for consumers:
Fastest update ever!
Products used:
TuneFab Mac version with lifetime license.
I bought tunefub on 12.18 and I tried to use my license ant doesn't work. I try to contact support center and nobody answer my messages. If u need support forget!
Hello luis f,
Thank you for your message.
Based on your name, we did check that you sent us three emails indicating that the registration code is not available, not sure if it is from your ticket?
Yes, we have replied to you on the same day and found that the reason why your registration code is not available is that you purchased the wrong system model, hope you have received a reply from us.
If not, please let us know your email address and we will handle it for you in time.
Warm regards,
TuneFab Support Team
I really appreciate TuneFab. I got a TuneFab M4V from Informer because I want to use my Android phone to enjoy my movies bought from iTunes. I have to say it works great. This program can legally remove the DRM from iTunes M4V videos and convert them to MP4 format. With all audiotrack and subtitles preserved, it is almost the same with original video including the video quality. The converted speed makes me excited. I love this TuneFab M4V Converter. It is amazing.
So when my firends suffered from the inconvenience of the Apple Music, I recommend TuneFab Apple Music Converter to her. Becuase I trust TuneFab. This Apple Music Converter is able to convert Apple Music songs to plain MP3, M4A, FLAC, etc. for listeing on any devices. In addition, it also can convert iTunes M4B as well as Audible AA/AAX audiobooks if you need to listen to audiobooks at anywhere. You don't need to worry about its output quality since it will preserve 100% lossless quality.
I put a poor review originally due to a code registration issue. Turns out half the blame was on our end. Truth is this is a great product. And now that I have finally received my registration code, I will do what I said I would do and give them the marks on their product they deserve.
Customer service is email based. When submitting a request it initially took nearly 2 weeks (Dec 18-30) to receive a reply. The reply was not helpful at all. I've gone back and forth with them multiple times trying to get a refund for something that didn't work. I found a solution that did work, WinX Media Trans. I lost $45 and the only thing I can do is try to prevent someone else from losing any money. Find another solution.
Tip for consumers:
Find an alternative to TuneFab!
Products used:
I ended up using WinX Media Trans
I just wanted to convert an.aax file(audible file), though I have already purchased the specific audible book and it's downloaded in my audible library. I felt maybe if I can listen to the audible book on an mp3 player which does not support internet streaming or audible app. So for this purpose only, I searched on Google and came across TuneFab. On installation, it offered free usage till first 14 days limited to converting titles to mp3 format. Appreciate how effortlessly it converted the aax file to mp3. I am pretty sure, I will continue paying for my audible subscription, just building on my audible library and the benefits of listening on the audible app itself simply outweigh the freedom to play an audible file in mp3 format, as it offers the user to bookmark certain time points in the audio book and also make brief notes and much cleaner interface. Just for a one off use, I have used the Tunefab and it worked great. And, I will still highly recommend original audible app to listen to the audible book to have a great experience. Thanks to TuneFab, no complaints.
Tip for consumers:
Tunefab for converting .aax file
Products used:
just the software part
I am so happy that I came across this software! The sound quality I am able to get from music tracks I download sound phenomenal! The software does exactly what I intended it to do when I purchased it.
On top of the high expectations that I expected from this software, their customer service is amazing! I reached out to them twice in a 3 month period due to some issues I have having with my own laptop, and they responded within 24 hours to help assist me resolve my issue!
Thank you again TuneFab for being awesome!
They have a lot of software, and I've used each of them.Very recommended.Most recommended software for downloading music.
The software works really well: I started a subscription to Spotify thanks to this program, and from now on, I'm pretty sure I will never stop the subscription.
I add new music to my library every week, and retrieve them offline, in case of...
This programs is a safeguard: I subscribed to Spotify because now I can trust I will never lose my songs if Spotify goes bankrupt: I have a backup laying around.
I had to reinstall Windows and the licence was not working anymore (already activated): I contacted the support and they gave me a new licence very quickly. Wonderful.
Works well, Using with free spotify and results are good. Occasionally I will have to stop & restart to get the conversion started, but in the end has always completed. Customer service is prompt & friendly. Highly recommended.
I've been using Tunefab with Spotify. Recently, Tuneful stopped working. I contacted Tunefab support and reported the problem. Thanks to their prompt response and fast turnaround, the problem was resolved very quickly.
Products used:
software
Keep using TuneFab Spotify Music for nearly 2 years. It works smoothly and simple to use. Never meet with any error when converting my Spotify Music converter. But it is the best service that I have used for when I changed to a new computer and forget the order number. The support is speedy! Try it, and you won't be disappointed, you have my words.
Nous sommes ravis d'avoir pu vous aider. Votre satisfaction est notre priorité et nous sommes heureux d'avoir pu résoudre votre problème rapidement. N'hésitez pas à nous contacter si vous avez besoin d'autres services ou assistance supplémentaire. Merci pour vos aimables paroles!