TuneFab Questions & Answers

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Here’s what consumers have asked with answers from TuneFab staff and previous consumers.

4 questions answered
50% answered in 1 day
Question:

Is tunefab a scam or a legit company?

Answer:

Yes, it is a legitimate company. I have Screen Recorder, and it is a legitimate and useful product. They seem to have only one person as the initial point of contact, so sometimes they don't get back to you immediately, but they eventually will.

By Edward S.
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Question:

Hi tunefab staff, when i convert some songs from spotify the program add 2 or 3 seconds of another song in front of it. what do i wrong?

Answer:

Dear, Sander. Thank you for contacting TuneFab support. Would you please try the 3. 1. 5 and then see if your problem is fixed? Thanks!

By Erin S.,
Question:

How easy is it to get a hold of customer service at tunefab?

Answer:

Extremely easy. I worked with them for a 2.5 week period to get my program up and running. They were super helpful.

By Matthew S.
Question:

I am currently using the trial software and i have tried to convert a song and the completed file doesn't start at the beginning of the song.

Answer:

Hello, Leah, Could you please tell us the following information: #1. What's the version number of your TuneFab Apple Music Converter or TuneFab Spotify Music Converter? #2. What's the version number of your iTunes or Spotify? #3. What's the operating system of your computer? #4. Is there any error message occur? If you are running the TuneFab Apple Music Converter: To make sure that the software works properly, please make sure that you are using the latest version of the software and iTunes. And all the songs need to be downloaded from cloud before conversion. Please update both iTunes and TuneFab to the latest version. You can get the latest version of TuneFab from our official website. If you are running the TuneFab Spotify Music Converter: Please make sure to download the Spotify app from the Spotify website rather than from the Windows store, which will reduce the error happened when converting the music.

By Erin S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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