Okay, I'm officially obsessed with this software! It's like the Beyoncé of apps—flawless and fabulous in every way. Can't get enough of it!
DON'T BUY THIS RUBBISH SOFTWARE! YOU'VE BEEN WARNED
Tunefab is very poorly written...
1) Down and conversion of files REQUIRES exclusive use of your PC... If you try to anything else on your PC at the same time, not only does Tunefab fails but it keeps taking control and moving you out of your applications
2) Tunefab can't download all your playlist... 50 songs on your playlist might download 35 songs... no matter if you copy all the files or use the playlist url
3) Tunefab say they offer 30 day money back. DON'T BELIEVE IT! They won't refund you but rather give you the run around."trying to fix the problems" that they can't and don't fix. The refund is bogus!
Frankly, Tunefab wasted so much of my time I can't express how utterly frustrating and pathetic they are!
I just wanted to convert an.aax file(audible file), though I have already purchased the specific audible book and it's downloaded in my audible library. I felt maybe if I can listen to the audible book on an mp3 player which does not support internet streaming or audible app. So for this purpose only, I searched on Google and came across TuneFab. On installation, it offered free usage till first 14 days limited to converting titles to mp3 format. Appreciate how effortlessly it converted the aax file to mp3. I am pretty sure, I will continue paying for my audible subscription, just building on my audible library and the benefits of listening on the audible app itself simply outweigh the freedom to play an audible file in mp3 format, as it offers the user to bookmark certain time points in the audio book and also make brief notes and much cleaner interface. Just for a one off use, I have used the Tunefab and it worked great. And, I will still highly recommend original audible app to listen to the audible book to have a great experience. Thanks to TuneFab, no complaints.
It was easy to use and the instructions were clear. The payment was soon refunded. Great support and product.
TuneFab recently launches Spotify Music Converter and DVD Ripper that totally meet my needs. TuneFab Spotify Music Converter can download and convert Spotify songs to other plain formats for you to listen offline without Premium. While TuneFab DVD Ripper allows you to remove DRM and rip files from DVD with ease.
Why didn't I find this software earlier? I can now listen to music freely. I am very grateful.Like it！！！！！
I had a very negative experience with TuneFab. I purchased the software ($44.04 including taxes as of February 2021), uploaded a 13-hour audiobook, converted, and received only about 6 minutes of audio output. I wrote to the TuneFab customer service to request a refund. Rather than offer a refund, TuneFab had me attempt troubleshooting for more than a month without progress. When I again requested a refund, TuneFab did not reply. I followed up again. TuneFab did not reply.
If the software does not work on your computer, TuneFab will offer at least a minimum of help with troubleshooting. That's good. But when the software still does not work and you have already invested money and hours of lost time in the software, they will not offer a refund. That's not.
My experience is very negative and I do not recommend this software or this company. The customer service I experienced suggests a mode of thought that values revenue over respect. This is not unusual in the business world, but is nonetheless unethical. TuneFab should not be proud of its amoral, if not immoral approach to customer service.
Excellent program and service from the support team. I requested a renewal of my licence after migrating to a new Mac and I received a reply with a new key the next working day.
They have a lot of software, and I've used each of them.Very recommended.Most recommended software for downloading music.
This software is a total time-saver! Tasks that used to take me hours now get done in minutes. Can't recommend it enough!
Love this software for my use... very quick and very easy to use. I try other software but this one only work for me
First made a fault by downloading and paying for the wrong software (i-tunes-converter)
They gave me quite immediatly a new activationcode for the right software
Already converted a few hundreds of songs from my Spotify-playlist to Rekordbox
Works very well
I had an issue with downloading the tracks with tunefab. I mailed the helpdesk and they kept contact and after a month they succesfully helped me. Well done
I tried using a free version. It limits the audio of all the converted files to 3 minutes. I couldn't even use it as all the Bollywood songs are around 5 minutes long.
Current version for windows doesn't work - the company refuses to either fix the problem or refund what is dud software.
Since I bought a lifetime license to TuneFab Spotify Converter, I continue to use it, in spite of serious bugs. I reported to TuneFab that the program has taken a longer and longer time to "load" a playlist. Over weeks, the time had increased from a minute or so to 20 or more minutes. In other words, currently, after dragging the Spotify playlist into the TuneFab converter, nothing new is displayed for at least 20 minutes. At that point, the songs show up in TuneFab, and I can start the conversions. It appears to me that something like cache needs to be cleared. However, TuneFab customer support wrote:
"Dear customer,
Sorry for any inconvenience.
Could you please tell us what problems you encountered when using the software?
Could you please tell us in detail on what you have mentioned? To further know your problem, please provide us with a screenshot or video of the software's problem and we will reply to you as soon as possible.
If the software sends an error message during the process, please send us a photo or screenshot of the error message, which would be helpful for us to deal with the problem."
This email started yet another email charade, back and forth, during which TuneFab provided ZERO information as to what I could do to correct the problem, and ZERO information that might suggest they were addressing the problem. Truly a disgusting situation - basically no different than for the other attempts I've made to get help from them.
I keep hoping that TuneFab management will read my reviews and do something about the situation. Since I bought a lifetime license, I don't want the company to fail. Nevertheless, I recommend purchasing the NoteBurner product for converting Spotify music. Their product is pretty good, and they actually have decent customer support.
On November 4,2020, I submitted a review of TuneFab entitled "Most responsive company in my memory!" TuneFab appears now to be a completely new company. Inez Miller left the company, and the previous TuneFab company appears to have become part of a German/Hong Kong company. The last email I received from Inez Miller was on 2-28-21, and she answered my question, as always. The response to my next request for help was received on 4-3-21 and stated "Your request (13512) has been received and is being reviewed by our support staff." This email appeared to be a template, without the name of the person sending the email. From that date on until today (7-14-22) I've not received a useful response to any one of my 30+ emails. They completely stopped supporting the previous Spotify Converter program which I had paid for, but which was loaded with bugs, so I had to purchase their new and completely different Spotify Converter to try to move forward with conversions.
Their current Spotify Converter running on my MacBook Pro will typically convert from 20 to 30 songs (but ranging between 5 and 60) before it quits. To restart the conversion session, the original Spotify playlist used for that session must be edited to remove the songs already converted. Trying to convert all of the music for a prolific musician is a true test of patience and endurance, since there is no way of knowing whether the program will quit after 5 songs or after 60. EXTREMELY FRUSTRATING, AND NO CUSTOMER SUPPORT! Other reviews mentioned Win X Media Trans., and Sidify, which I will now check out.
I'm in the process of identifying the senior management of TuneFab, so that I can provide feedback on how poorly the operations are being managed... HORRIBLY!
Good software for downloading MP3 from Spotify
This software is a great product to download MP3 from spotify to your computer.
Great application. Simple, efficient and good support. Great application. Simple, efficient and good support.(100 characters)
This product doesn't work for Spotify. Use Sidify instead. And when it won't work easily, they'll waste your time and then won't refund your money
Overview
TuneFab has a rating of 2.9 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TuneFab most frequently mention and customer service. TuneFab ranks 4th among Audio Converter sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members