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TTDeye

How would you rate TTDeye?
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Algeria
4 reviews
0 helpful votes
Follow Noah G.
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These are stunning contacts! They appeared quite natural and were really comfy after my eyes adjusted to them. I don't use contacts very frequently, so it took a few moments to acclimate, but I soon forgot I was wearing them! So we'll conceal my dark eyes.

Date of experience: August 7, 2022
Egypt
5 reviews
0 helpful votes
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Lenses
September 11, 2022

One of the best sites on the Internet in the field of contact lenses. I purchased a week ago green contact lenses and they were very amazing and the delivery was done in less than two days and the prices were very affordable. One of the best things I liked about the site is that the technical support responds 24 hours a day

Date of experience: September 11, 2022
Madagascar
2 reviews
1 helpful vote
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Good website
August 6, 2022

InTTDeye website, you can buy contact lens for eyes
Huge collections of contact lens available.
Few day ago, I have bought contact lens from this website. Their product quality is very good. Vibrant colored contact lenses makes eyes look pretty and excellent vision. Shipment is quick. Customer support is also good.

Date of experience: August 5, 2022
Indiana
1 review
13 helpful votes
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Don't waste your money!
December 11, 2020

I have dark brown eyes and as advertised on Instagram and adds the contacts are strong enough to cover the dark eyes and change the color, mine did not! I ordered 3 pairs of color contacts they did not change my eye color at all! When I reached out to customer service I was told they don't refund opened products when I explained to her the products have to be tried on to see if they work she refused to give refund or Instore credit. Total waste of money if you have dark eyes!

Date of experience: December 11, 2020
Ethiopia
3 reviews
0 helpful votes
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They have great quality contact lenses and they look so good, I recently purchased a contact lens and It has great quality. They are comfortable to wear, the customer service is amazing with fast shipment, I highly recommend it.

Date of experience: August 13, 2022
Nepal
4 reviews
0 helpful votes
Follow fjbhgj t.
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The contact lens I bought is before 2/3 weeks. I am very satisfied from this website. The providing customer service from this website was fantastic and very well the shipment is also excellent. So thank you for everything

Date of experience: September 11, 2022
Japan
1 review
4 helpful votes
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Good service
March 25, 2019

I was beyond impressed and I'm just happy that I ordered my contacts from here! I'm loving my eyes and I do plan on ordering more, definitely worth the price y'all! Also I do have dark brown eyes and I am tan and they look great on me, like they are there and they don't make my eyes look like I have snake eyes or weird they just look good! BTW, the after-service were so nice!~

Date of experience: March 25, 2019
Brazil
1 review
0 helpful votes
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Excellent Amazing!
August 6, 2022

I was tired of wearing glasses, so I went to TTDeye! There I find the contact lenses I wanted! With the best and most attentive professional quality, I ordered and did all the procedure, painlessly and with quality products! I have already recommended friends and family and 2 out of 3 who have already been loved it! Highly recommended!

Date of experience: August 5, 2022
Pennsylvania
1 review
0 helpful votes
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Disappointed
October 21, 2022

I bought 5pairs of prescription contact lenses which took a month to arrive. I was disappointed with the lenses I put them in the cleaning solution overnight tried them on the next day and they irritate my eyes and they move around when you blink. They are way to big for my eyes when I put them on you can see my eye color instead of just the Pupil. The only thing I liked was the box it came in. Save your money I wouldn't recommend these lens. I guess u get what you pay for which is garbage.

Date of experience: October 21, 2022
TTD E. TTDeye Rep
over a year old

Hi,

First of all, we sincerely apologize to you for any inconvenience and an unpleasant shopping experience that brought you.

In our attempt to serve you better and retain you as one of our valuable customers, would you mind updating us with your order number here? We will help you with this.

Best wishes!

Oregon
1 review
3 helpful votes
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Unreliable Use
March 6, 2019

The contacts I bought stated that it can be replaced yearly. After wearing them for 6 months, the contacts started getting uncomfortable and moves out of place. I do a good job maintaining them and this has happened 3 times. The reason why I keep buying them is bc I'm in love with the color (queen chocolate) but if you're going to buy a yearly pair of contacts, make sure to buy 2 bc it is DEFINITELY not yearly!

Date of experience: March 6, 2019
Nepal
6 reviews
0 helpful votes
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Recently, I bought a contact lens from this website and the quality of the lens is excellent also the shipment period is so excellent. I got my product in very less time. Also the customer care support is also good. Overall, nice website to buy lens

Date of experience: September 9, 2022
Pennsylvania
1 review
7 helpful votes
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This site does not deserve the bad reviews it has. I ordered from them a bit ago and got my product and it is exactly what I wanted and came pretty quickly. The item ships from China so it does take about a week to get to the USA. I thought that my tracking number wasn't working because the package did not appear to be moving for awhile so I emailed TTDEYE. They responded the next day explaining that since it was coming from China I would not be able to track it until it got to the US. This turned out to be true, and I was able to track it after about 7 days. I appreciated the quick response and an actual explanation. Their customer service is good and the products are great quality, have already ordered from them again.

Date of experience: February 7, 2018
Virginia
1 review
0 helpful votes
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I ordered these impulsively without doing research first and I emailed asking if i could cancel my order. They said not until i receive it. I received them and now i want to return them and get refunded $30 they have not answered my emails. I have emailed 3 times. I want my money back! Pls

Date of experience: May 26, 2021
Utah
1 review
0 helpful votes
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I am unsatisfied
September 21, 2020

I recently just order a pair of contacts and once i put them in, one contact was scratching up my eye the entire day! I let them soak in cleaner for 24hrs and even tried putting them in different eyes. Flash forward a day or so later and i now have an eye infection.

Date of experience: September 21, 2020
Canada
1 review
10 helpful votes
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I ordered $100CAD worth of their items on their website on May 18,2019 and almost 20 days later I checked the package if it is even on it's way but then I found out that it was sent back to them due to the package broke or something. I decided to contact this page and ask what's up with my order and they replied that it was returned to them because of the liquid and gave me another tracking number to track my order. I was already frustrated then I asked when should I expect my order to arrive. They replied, that I have to wait another 10-20 days for my order! What an awful customer service that this website have. It wasn't my fault that the item broke that they can't even send me the new package ASAP. I don't recommend this seller and I will never ordering anything from you guys ever again!

Date of experience: June 5, 2019
Algeria
1 review
0 helpful votes
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Buy eye product
September 7, 2022

The product is very good. I bought colored lenses from the site and they arrived quickly at home. Really the quality of the product is great and the shipping was fast. Also, the customer service is professional

Date of experience: September 6, 2022
Nepal
4 reviews
0 helpful votes
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Best site for lens
August 13, 2022

From past few years i was wearing glasses and i wanted to put contact lenses and i got to know about this site. I bought power contact lenses and the product i got is best and quality one. The shipment was quick than i anticipated. The service provided by them is also great.

Date of experience: August 13, 2022
Philippines
1 review
0 helpful votes
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At first, I was really skeptic about buying because of some reviews I was seeing, but I'm glad I did because they really look good on me, sooooo love them! I bought the trinity green one. I want to try the twinkle brown one next time, they look so cool.

Date of experience: June 10, 2020
California
1 review
1 helpful vote
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I was looking to order a pair of cosplay lenses for a convention and paid for expedited shipping. The next day I was contacted by customer support to let me know the lenses I'd ordered went out of stock. They offered to switch the lenses out for another pair of my choice off their website without having to pay the price difference. It was tempting, but it wouldn't arrive in time for the convention anyway, so I requested for a refund. Customer support was extremely pushy and kept trying to convince me to change my mind, offering discount codes and once again offering to switch the lenses. I shouldn't have to fight to get my money back from a company who appears to be using the "bait and switch" scam, as another review mentioned.

Date of experience: July 16, 2022
Canada
1 review
2 helpful votes
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I placed my order, uniuni there courier I assume lost my package, they kept lying to me.
Roger from there csr tried to help was rude, 2nd parcel was sent for me. I received it today, no apology note. Nothing! I asked for my money back and they denied as I no longer required there product rather without my consent they sent me a package. No idea till date where the original parcel is! Never using them again

Date of experience: September 2, 2022

Overview

TTDeye has a rating of 2.1 stars from 294 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TTDeye most frequently mention customer service, tracking number and post office. TTDeye ranks 21st among Contact Lenses sites.

service
137
value
124
shipping
137
returns
103
quality
123
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