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TSI ShippingReviews 1,267

3.1
How would you rate TSI Shipping?
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TSI Shipping Reviews Summary

TSI Shipping has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. TSI Shipping ranks 32nd among Shipping sites.

service
13
value
13
shipping
13
returns
7
quality
11
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48 reviews
Rentas W.
0 reviews
0 helpful votes
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They responded quickly with a quote that was reasonable, but unfortunately more then my item was worth.
I'll be sure to keep them bookmarked for future moves.

Date of experience: October 3, 2015
Richard K.
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Communication with this company is top notch
October 2, 2015

Communication with this company is top notch. They keep the customer informed every step of the way. Brian Mitchell knows his job and is very customer orientated. Good company employees.

Date of experience: October 2, 2015
Gail K.
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Great Service; Easy Access; Wonderful Customer Service; Competitive Rates!

Date of experience: September 30, 2015
Sue I.
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They were great, pleasant and very informative
September 30, 2015

They were great, pleasant and very informative. Put my mind at ease about shipping valuables

Date of experience: September 30, 2015
jtc I.
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I have had a difficult time receiving an accurate quote from the customer service representative despite several attempts to do so by contacting him through email.

Date of experience: September 29, 2015
Bob I.
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Carol Tract is handling my return shipment with great professionalism. I would definitely continue to use TSI in the future

Date of experience: September 28, 2015
Vincent S.
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I asked for a freight cost quote and received immediate responses and a secure quote soon afterward. Excellent service.

Date of experience: September 25, 2015
Bill R.
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It all sounds good, if I can get a good price I may want to add items. Thanks!

Date of experience: September 25, 2015
Debbie A.
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Great service
September 24, 2015

Great service.

Date of experience: September 24, 2015
John H.
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Used before and they were great so using them for shipment back.

Date of experience: September 23, 2015
Jeanna H.
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My experience thus far has been outstanding, everyone has been professional, very nice, and the process has been extremely easy. Also, your prices are great compared to other companies I called before making a final decision. Lastly, thank you for offering white glove service, this is very important to the clients I work with.

Date of experience: September 23, 2015
Kathy D.
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Customer service was excellent for setting up the pickup of the furniture piece. Friendly individuals handling the calls. Have not yet had the pickup and delivery part done yet but if that is as efficient the setup i will be very happy.

Date of experience: September 23, 2015
Horrified i.
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Terms and condition are the exact opposite of what I purchased. After multiple phone calls the issue is not resolved. Transit Systems then lied to my sister, trying to trick her into releasing my property, saying I had accepted the terms and conditions when I had not.

Date of experience: September 23, 2015
Linda S.
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So far, it's been just fine
September 18, 2015

So far, it's been just fine. Haven't received my quote yet. Website is easy to navigate and easy to use. Thanks. Hope we can do business.

Date of experience: September 18, 2015
Betty R.
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Good experience
September 17, 2015

Good experience. Tom Tract very helpful in getting information to me. Thanks

Date of experience: September 17, 2015
Alex P.
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Very polite
September 17, 2015

Very polite

Date of experience: September 17, 2015
Joseph S.
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Requisite information, such as clock prepatation required to be done separately from Transit Systems, was not forthcoming on website or in initial contractual discussions. This added a lot of stress to the experience.

Date of experience: September 16, 2015
Kayla Q.
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Well the truck was trying to come to my house a day before the dispatch er said. No knowledge of that. Then the dispatch says they can't make it down my street because they are in a 53 ft trailer. Turns out, when I finaly got to the freight company, they said no we do not use 53 ft. Trailers, we use pup trailers. Therefor he could have gotton to my house. I had to load a very heavy sterns and foster king into my truck and drive to them. It took over 2 hours because of traffic.
This was a total mess.

Date of experience: September 16, 2015
Naseem Q.
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The staff was personable
September 15, 2015

The staff was personable. Questions were answered immediately. Pick-up and delivery was at the scheduled time.

Date of experience: September 15, 2015
Stacy B.
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It was easy and pleasant
September 13, 2015

It was easy and pleasant

Date of experience: September 13, 2015