TSI Shipping

My representative, Tom Tract, was excellent! I changed the order four times as family members decided to take additional furniture. Tom was patient and at the end of the day everyone's furniture arrived in tact and to the correct destination. I will definitely recommend TSI to anyone who has this type of moving need.

TSI moved a queen mattress from Seattle to near Philadelphia for me. I appreciated that TSI associates were completely transparent, professional, and knowledgeable from beginning to end. I would definitely use them in the future for moving large items. I recommend them highly.

Representative spoke in a very clear and professional manner. Very personable. Did everything he could to help set up and explain process of shipping. Called in a timely manner with important information. Would certainly use Transit Systems again as well as recommend them to a friend.

TSI provided professional customer service throughout the process of moving several antique furniture items for us. The delivery ended up being later than the window, but the two individuals doing the delivery were working hard. The delivery was completed with care and thoroughness.

Very responsive to all inquiries. Competitive rates. Great experience. I shipped a mattress, box springs and frame. The only negative I had was dealing with mad pick up person. He was late so suppose I was last on list. He pushed the mattress h box spring down the driveway to his truck because he could not maneuver the driveway. Other than that bed arrived in timely fashion.

Quick and easy to sign up for service. Pick up turn around time was good and the communication with all parties was clear and timely. It took 3 or 4 extra weeks beyond what we originally were told to receive our delivery, but we weren't in a huge rush to get the pieces so that was OK. The guys who unloaded our pieces were very professional and courteous. Overall a good experience! Thank you!

Steve has been incredible to work with. After being in a time crunch to move due to a new job, I reached out to TSI and Steve worked with me to schedule my move in less than a week. He has made a very stressful situation much easier to deal with. I may be paying a little more than the other quotes I received, but having someone communicate with me and give me the service that I need during this time is worth it.

Terrible in all aspects of my transactions. Will not answer my calls will not call me back left half-a-dozen voicemails and messages emails everything with no returns ever. Would give zero Stars if it would let me. Did not want to leave this review like this but by giving them two months with no response at all I have no choice.

TSI was able to make accommodations on relative short notice, but it cost me about $300.00 additional to make those arrangements. I contacted them 12 or 13 days prior to shipment. The said the needed 15 days advance notice to ship my item to pay the quoted price. I wasn't aware of that restriction.

To be fair, everything else went well.

We had a buffet shipped from Philadelphia to Virginia. It arrived perfectly. I was not there for the pickup, but was impressed by the deliverers. They were extremely careful not to mark the walls, which was not easy considering the size of the piece. I was especially impressed when they, noticing our hardwood floors, asked for felt bottoms for the legs. They put on the felt so the floor would not be scratched.

Paid extra for a guaranteed pick up date. Driver was late and had to come back again 2 days later. Couldn't carry all load ( my fault). Had to have another truck. It didn't come until 26 days later. Missing some items.

Steve Sergeant was very helpful and kept in touch throughout the process. He was helpful in meeting my company's payment policy. I would recommend Steve at Transit Systems for long distance small moves anytime. Thanks Steve!

The pickup came earlier than arranged and didn't call or text when he was there. We were in the backyard and if my husband hadn't happened to come just as the drive got in his truck to leave, we would have missed him.

The tracking number did not accurately show where the shipment was.

It took twice as long to be delivered than I was told.

I haven't received a quote yet because it's Sunday. The website states that quotes requested over the weekend won't be delivered until the next business day. Knowing that is helpful because it's disclosed ahead of time.

I was dreading the process of getting my wife's childhood piano from "The Middle of Nowhere, Arkansas" to Portland, Oregon with a big time crunch to pick it up. I requested an online quote and 24 hours later and a couple of e-mails and phone calls and TSI had everything scheduled. Very professional dealings with Tom T. Thanks!

I shipped an heirloom piece of furniture from the West coast to the East coast. The pickup and delivery occurred on schedule and there was not a mark on the desk using the white glove service. Top marks for the process. The singular weakness was communication confirming pickup and updates on transport. Fixing this would result in a 10/10 rating.

Excellent professional caring service! The people who came to our house to pack my belongings packed them as if they were their own! It was a pleasure to watch people work who not only knew
What they were doing but also were efficient, were polite and took pride in their work! The delivery people were equally professional and caring. I am so happy i found tsi