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Try The World

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Illinois
1 review
0 helpful votes
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CANNOT CANCEL!
June 29, 2023

Impossible to cancel once they have charged your card. Go thru your credit card company PRIOR to renewal

Date of experience: June 29, 2023
Tennessee
1 review
6 helpful votes
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This company is pretty clearly going out of business. Customers accumulating points for shopping in their exclusive shop full of customer favorite items get skunked when all inventory is suddenly pulled.

Expensive, premium "country" theme boxes replaced by mixed boxes of random stuff, including numerous month-to-month repeats.

Items promised to be shareable or at least serving-size replaced with things like 1 fl oz of Balsalmic vinegar, 1 sq cm of chocolate, or a 10g packet of "fancy" salt.

Customer service emails bounce. Online customer service forms receive no reply. Cancellation is impossible -- you know this is a contract, you can't quit your subscription. The more loyal you are, the more you get stiffed.

They are clearing out stock, fulfilling subscriptions, and soon enough they will cut their losses and cut you off, once they're out of crummy overstock to dump on you.

This is a sad attempt to continue to make money for a few more months while the business goes belly up, instead of doing the right thing. The executives of this company should be defrocked, blackballed by any future investors, and answerable to the customers they are gypping.

UPDATE TO RESPONSE: I appreciate the attempt to save face or do some damage control, but I've made a good-faith effort spread over the past 6 weeks to contact your company. I never received a single reply, so I came here to leave my opinion, and all of a sudden somebody wants to try to get in touch? Too little, too late. I'm sure there would be no refund, and you no longer carry products in the shop at all and no subscription of the quality I paid good money for 8 months ago. You can't fix a bait-and-switch by asking politely that I reach out to you.

ADDITIONAL NOTE: Funny how I see a series of five star reviews with almost no content, and then an IMMEDIATE response (in one case, you can see it was within 2 minutes) from Try The World thanking this "totally real and definitely not fake" reviewer for the 5 star review.

Date of experience: May 11, 2018

Overview

Try The World has a rating of 1.2 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Try The World most frequently mention customer service, credit card and grocery store. Try The World ranks 1864th among Food & Drink sites.

service
37
value
39
shipping
40
returns
28
quality
37
This company responds to reviews on average within 1 day