Try The World

I absolutely love this site. I've been a member for almost a year now and each package I've received it always fantastic! There was only one time when I had an issue with shipment (the package was damaged in shipping). Not only did they respond to me right away, they sent me a whole new box even though there were only 2 items that were damaged. Their customer service is stellar, the online store usually has great sales. I've had a couple of family members use their referral codes that I sent so that resulted in more rewards for me. Come renewal time I am definitely signing back up!

I work on an online subscription business, and the practices here are bordering on the level of a scam. We have rules we need to follow for consumers and I'm astounded they are able to get around it.

1. No confirmation email you can refer to - sometimes you wonder if this transaction even happened
2. Took 2 months to receive the first box. This was purchased for a birthday so you can imagine the disappointment.
3. No way to log in to check on your box, and due to lack of confirmation email you're just left in the dark unless you write in.
4. The boxes are REALLY bad quality. We got expired items/bordering on expiration, really cheap items that you can often find in U.S. supermarkets. Brilliant idea from them to take expiring inventory from supermarkets and package it up to sell for $40/box.
5. Worst of all, they renew you with no notice whatsoever. This is only mentioned in the fine print, and because you get no confirmation email you have no way to refer back to this.

These are some of the worst practices I've ever seen. DO NOT USE THEM.

Ive got three Try The World boxes as a gift from my family. I'm always very excited to receive beautiful boxes and these three gorgeous packages exceeded my expectation by far. In expensive looking boxes I found great selection of products from three different countries Brazil, Argentina and Mexico. I've impressed my friends with new easy to follow recipes, and serving specialties from abroad. I just love it, and look forward to a new travel experience with my next box.

I ordered a 3-month subscription in early August. Got my first box in late September (which seems like way too long of a lead time for the first box, but whatever).
The September box was pretty basic stuff from the UK that I can get at a normal US grocery store. Not super exciting, but good. I never got my October box, and customer service was lovely - they said they would add another box at the end so I could expect a November and December box. They also offered a free snack box given the inconvenience. Ok. Fine. So, now I didn't get a November box either and in the meantime I did NOT renew my subscription so now I can't even see the status of my boxes because I don't have an active subscription. I have requested a partial refund for the value of the 2 boxes I've never received. Not sure how that will go, but I certainly don't recommend Try The World.

Boxes are mediocre, and I had to chase them down by email before they even shipped. It was a gift subscription that was 3 months. So far, it's been 5 months and they've only received two, yet they tried to automatically renew for more. Don't bother with them.

They are behind for 3 months now with me. This is the second time I am experiencing a delay, so I haven't gotten a box since July and in July I got two boxes from a delay in May. During the delay 3 times I've been informed the exact thing, that they have had delays but that my box will be shipped out by the end of the week (that was a month ago). It's too bad because the product is great but the company is way too frustrating.
They really need to be more transparent with whats going on and be honest with when customers will actually get the products instead of repeatedly telling me that it will be shipped this week.

How disappointing. I got a subscription back when the company first started and I loved it. Now, it is worth about $3 at any corner market. Plus, no description of what you're getting and no refunds.

HORRIBLE EXPERIENCE. Placed a bulk order for a company event for Asian American and Pacific Islander Heritage Month, and were promised an Asian snack box and less than 50% were Asian snacks. *, the sales rep was awful, really mean and gaslighted us the whole conversation. Avoid this company at all costs. Deserves 0 stars or rather minus, the snacks were cheap and bad.

Personal information redacted by admin

A colleague gave me a code for a free snack box as a holiday gift. I placed my order and knew something was strange when the order confirmation email told me that it would take two months for my order to arrive. When it arrived (two months later) the box was filled with expired and nearly expired items that looked like they were from a clearance section at a grocery store. Two items stood out however, samples of jam and coffee that included a brochures on each company. I reached out to those two boutique companies and they were shocked and dismayed to hear about their products being featured along side the clearance items. The company to which they had sent their samples operated under a different name (Urthbox). This is not an honest company. This is barely a company. They hide behind shell addresses and email automation services. Do. Not. Waste. Your. Money.

I was initially impressed with the idea of the try the world box and as long as you don't want to interact with a human or get any customer service than you will be fine with this subscription box. I tried to clear up some billing issues by email and was outright lied to. I then called them and they would never pick up the phone. I left multiple messages asking for a good time for me to call them and they refused by saying they were very busy and short staffed. My last two phone messages were not even returned. Having tried and continued to use multiple subscription boxes, this company has by far the worst customer service and I strongly urge you to stay away.

Absolute garbage. The company sells itself as a gourmet food/snack subscription & it's a bunch of junk food!
I've received the same items in multiple boxes.
Customer service is nonexistent.
I canceled my subscription 2/8/22 (you can only contact via email) my deliveries were to be stopped & I was promised a refund. I've received 4 boxes since then & 0 refund. Two boxes that I received today have duplicates of the same garbage!
Unethical, awful company!

Received this as a gift for Christmas. Subscription was supposed to start in January. It was late which they blamed on the weather. From the package to arrive some of the product was open in the box and smashed. February order never came. It has taken three emails and two phone calls for them to respond. They again blame the weather. Now in the middle of March and still have not received February or March. Trying to get a refund and having difficulty.

They charged my card, sent me NOTHING, then tried to charge my card the next month. I told them I never received anything, and they checked and said that it was never shipped! So they apologized and said they "manually processed" a new shipment (whatever that means), and would send me a tracking number. Well that never happened either, not so much as a tracking number. It's been two months now since they charged my card and still I have received not one darn thing from them. Seriously? Most places, when they screw up, will fed-ex you out your order right away. I asked for a refund, no reply. So all I can say is I guess it's a scam.

I ordered 2 different Christmas presents, of the 3 month subscription. Big, big mistake. One of those didn't recieve a box for 2 months, then got 2 packages in 2 days, which was filled with products that I specifically requested she not get. She has terrible migraines that are triggered by chocolate, MSG, etc. She had to give away most of the contents. These packages contain cheap, small and ridiculous items that are certainly not worth what you pay for. Customer service is awful. I regret trying this company.

This gift subscription has been a nightmare from the first month! I have to ask where the package is every month and, coincidentally, it's just been mailed! No way of tracking it online. Food items are subpar.

I was very excited to get this monthly gift. I am an enthusiastic home chef. I have received 3 monthly boxes so far. The first 2 month boxes I received were the same. I tried to find recipes for the contents but my boxes don't match what is on their website. Recipes contained in the boxes would be a no-brainer. Just seems to be a whole lot of random stuff with no theme. Probably could get this stuff from a leftover discount store. By comparison, I had used another monthly food Club before which was far superior. Anyone have a use for 3 bottles of Habanero garlic pepper sauce! I tried to directly contact the company but there are no options for that.

This company is the biggest joke in food boxes that I have ever seen. Snacks inside are 100% starches, sugars, and carbs. Nothing inside is novel or intriguing. There is also no papers inside explaining any of the foods or providing any context.

The snacks have no discernable theme; I get snacks from different countries in the same box, always the same countries, and from countries like Mexico (which is not exotic to someone who live in the USA). I even get the same exact snacks in consecutive boxes sometimes!

The pricepoint is wayyyyy off as well. Each box contains maybe $5-$8 of food and they charge disproportionately more. Honestly I dont see how this garbage company is still in business.

What a rip-off. They never sent any boxes (was signed up to receive 4,3 monthly boxes and a bonus box). No customer service response (they only have an email, no phone). Finally filed dispute with my credit card. Suddenly one box arrived and I got a reply to my emails. But the box was a random assortment of american "snacks," really cheap dollar store stuff. Customer service email has promised me a full refund for over 60 days, but it's never been sent to my credit card. And credit card company is being told by Try The World that they delivered my products so no refund, but then try the world will reply to the email chain saying they're going to refund. Bait and switch. Clearly going bankrupt and trying to scam for the last few dollars they can get.

The contents of each of three boxes I received were of single ingredients for different foods. You have to go to market and buy the remainder to prepare even one dish from that country. The printed recipe in one box I tried had a typo in the amount of an ingredient to be added; it was time wasting to figure out, then correct. The boxes contained some unusual products (for example, argan oil) without an explanatory description of what made it special, how it tastes, or how it was to be used. Repeatedly I had to do Internet research to answer such questions. One box after another was disappointing.