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Georgia
1 review
1 helpful vote
Follow CHARLES O.
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THEIR CONTENT INTEGRITY TEAM MEMBERS ARE DISABLED!

I WROTE ONE REVIEW FOR A COMPANY THAT TOOK MY MONEY AND GAVE ME NOTHING IN RETURN, AND TRUSTPILOT IS COVERING THEIR SHADY SCHEME WITH EVERYTHING THEY CAN!

MY ACCOUNT WAS BLOCKED BECAUSE OF ONE REAL REVIEW, BUT TRUSTPILOT DON'T THINK LIKE THAT!

THEY HAVE RECEIVED PAYMENT FROM THIS COMPANY AND ARE DOING EVERYTHING IN THEIR POWER TO KEEP THE TRUTH ABOUT THEM HIDDEN!

TRUSTPILOT IS TRYING TO SILENCE MY VOICE, BUT I WILL NOT LEAVE THE THINGS LIKE THAT!

TRUSTPILOT IS A CORRUPTED PLATFORM, AND IF YOU PAY ENOUGH, YOU CAN DO WHATEVER YOU WANT!

Date of experience: June 16, 2022
GB
1 review
2 helpful votes
Follow S B.
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Do not trust Trustpilot, they take bribes from business to remove bad reviews from their website. I put genuine reviews on trustpilot and it got removed and they suspended my account, it was not spam it was a genuine experience that i had with these companies. DONT WASTE YOUR TIME WITH TRUSTPILOT, they're scum and remember its a business. Money comes first not customers.

Date of experience: May 29, 2022
GB
7 reviews
3 helpful votes
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Trustpilot is not to be trusted any longer. It is biased. Cannot rely on their reviews and the way they process the reviews, Trustpilot takes sides with dishonest companies, and do not pay attention to customers. TRUSTPILOT NO MORE.

Date of experience: March 7, 2020
Massachusetts
26 reviews
18 helpful votes
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They ALLOW scammers to put down other companies, and leave those reviews there. You see it all over. ONE complainer will write a negative review, but include they're new "Favorite" company in the review, then COPY and PASTE the EXACT COPY of that review and put it in all the competitors of that "Favorite" Company. Can there be a class action against a company that allows such deception to go on? One can only hope Karma is coming to visit TrustPilot...

But if YOU write a negative review, and the company complains, they'll pull it down.

Date of experience: June 10, 2021
Sweden
5 reviews
5 helpful votes
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Trust pilot - Fake
November 6, 2017

I ordred a scooter a while ago and the website used Trustpilot, it said it was a good website and stuff like that, but when i checked about the website and found their Facebook page a lot of pepole have write a lot of bad review of the website, but that was after i ordred the scooter i looked up every review cause i tought Trustpilot was real. So i think Trustpilot is fake but i got the scooter.

Date of experience: November 6, 2017
Italy
1 review
6 helpful votes
Follow marco r.
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On Trustpilot I wrote the same review as you read here on Sitejabber and referred to the scammers company called SHIP7 and Trsutpilot canceled it after a few days without explaining me.

Trustpilot is not at all correct and censors what it wants on the companies that probably pay to avoid the right information being made available to everyone!

Date of experience: December 5, 2019
Latvia
2 reviews
1 helpful vote
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Fake
October 1, 2023

I wrote many reviews of an e payment service that stole money from me and many others. I added documents, but all reviews were deleted. I would never recommend trusting them, they support scammers.

Date of experience: October 1, 2023
Pennsylvania
2 reviews
0 helpful votes
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T-mobile
August 10, 2023

WORSE CUSTOMER SERVICE THAN WALMART. Went to 3 Different T-Mobile stores in Lancaster, Chester and Berks Counties. NOT ONE IDIOT EMPLOYEE COULD FIGURE OUT THE ISSUES WITH MY PHONES. THE SECOND ONE IN NEW HOLLAND, PA. REFUSED TO PROVIDE THE INFORMATION THE OTHER STORE NEEDED.ONLY AN IDIOT WOULD SWITCH TO T-MOBILE.

Date of experience: August 10, 2023
GB
2 reviews
2 helpful votes
Follow Jon L.
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I've had my Trust Pilot account suspended over a month ago for not providing evidence that I was held in a phone queue for 2 hours! How do you prove a historical phone call I asked and they said proof I was a customer would do. But I was on a trial version of an online service so nothing was purchased.

I spoke to the company that reported me and they told me they had problems with the phone lines that day. I sent trustpilot a screenshot proving that I had an account at the time of the review and they said they would reinstate my account but they didn't and just ignore all my emails. There is no phone number so you cannot talk to them.

They protect any company that pays them and any customer leaving a review is harassed to provide proof which means trustpilot reviews are totally skewed as most people can't be bothered to jump through all the hoops to get the review to stick which is time consuming for most people. Some people might not have a scanner to scan receipts and send them in to prove they are honest citizens. It adds insult to injury.

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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BE ALIVE AGAIN
June 22, 2023

Have you heard about an organisation that can help you recover lost investment of any kind? Try eyeqsecurity today.they are the best around here with high pedigree

Date of experience: June 22, 2023
Australia
2 reviews
13 helpful votes
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You can't trust Trustpilot. We gave a bad review to Total AV antivirus after their product destroyed one of our computers. All Total AV had to do was to say that we didn't buy their product. The invoice we received from them was in the form of an email, and that email was lost when their product destroyed our computer. We have the charge from Total AV and a refund on our credit card statement, and we provided Trustpilot with evidence that Total AV had been liaising with my wife through an email that she had forwarded to me before her computer was destroyed.

This should have been enough evidence that we did in fact purchase the product, but NOOOOOOO!, Trustpilot decides to side with TotalAV. That Trustpilot 5 stars everyone seems to have means absolutely nothing.

Date of experience: October 14, 2019
GB
1 review
6 helpful votes
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I trusted Trustpilot until today I saw what looks like systematic fake positives. So WELL DONE JON CAROLLS on receiving three TRUST PILOT reviews whilst working for TAKEPAYMENTS - he got three 5 star reviews - ALL just 4 hours ago! Not even a "but" especially when it took 10+mins (with the lots of calls I made today!) to get through! Also AMAZING how full names are commonly used when I'm only told the first name! Raises a lot of questions:-(

Date of experience: July 6, 2021
Illinois
1 review
0 helpful votes
Follow Nitin M.
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If you look closely, you'll find glowing reviews of companies clearly posted by a bot.

And reviewees carbon copy responses. Looks like reviewees pay Trustpilot.

Talk about fox guarding the henhouse

Date of experience: August 17, 2023
North Carolina
1 review
15 helpful votes
Follow JONATHAN G.
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This website is actually worse than scammers because they defend scammers. They allow scammers to hide behind a fake veil of legitimacy. In a land where you can buy positive reviews and easily have negative ones removed, loose policies which are clearly written to benefit the seller, and make the purchaser/reviewer jump through hoops to prove they purchased only to remove their review.
TRUSTPILOT SHOULD BE SCAMPILOT

Date of experience: August 11, 2022
GB
2 reviews
2 helpful votes
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Think other reviewers spot on, time people stopped using them, e bay is a far better site for getting information on companies, and more honest than the people at scampilot.

Date of experience: July 18, 2022
Tennessee
2 reviews
3 helpful votes
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Disaster
May 5, 2024

They deleted my honest and genuine review and they refused to restore it even after I sent them what they had asked me for. They left me with a sad feeling as a consumer.

Date of experience: May 5, 2024
Massachusetts
2 reviews
1 helpful vote
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They will remove your reviews on their site if they were chummy with the company you were reviewing. None of those reviews hold value to me after seeing that

Date of experience: August 2, 2022
GB
2 reviews
1 helpful vote
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I recently left negative feedback on PayPal Amazon Experian Yell World Pay Tide SumUp and many more
Of which Trustpilot will not let me leave negative feedback about these companies
Avoid Trustpilot at all. Cosys

Date of experience: April 4, 2022
New York
1 review
1 helpful vote
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I contributed a review to trust pilot on a company that did a horrible job and it should be noted to any future consumers. Trust pilot said my review was fake and they removed it. Well my review was NOT fake and I have every right to bring to light the poor experience I had. In conclusion, TRUST PILOT WILL CENSOR AND REMOVE HOUR REVIEW AT BECUASE CLIENTS PAY THEM. It's a TOTAL SCAM! Don't trust trust pilot!

Date of experience: August 2, 2024
Canada
2 reviews
12 helpful votes
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I get scammed by eucryptobank for about $27,000. I wrote a bad review to post on trustpilot.com and they wouldn't print it because they said people loose money trading all the time. I wasn't complaining only about loosing the money but how their reps kept hounding me for money so that they could send me my money back. Like really. Quite the scam. Eucryptobank.io and trustpilot.com should both be shut down. You will never get your money back from eucryptobank.io. My advice is if you are going to trade, research only reputable licenced (not offshore) brokers from reputable sites like sitejabber and forexarmy and only deal with brokers that have a good trust rating. Then if you loose your money at least you weren't scammed by your broker.

Date of experience: February 6, 2022

Overview

Trustpilot has a rating of 1.2 stars from 1,104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trustpilot most frequently mention customer service, bad experience and integrity team. Trustpilot ranks 127th among Internet Safety sites.

service
477
value
376
shipping
206
returns
209
quality
381
+366