Trustpilot

Provided them with 'evidence' emails screenshots on Cashplus bank but they will not publish my 1 star review. This bank crashed my company but that's not enough evidence apparently. This fake review site needs ignoring as I ONLY put reviews up to warn others.

They seem to allow reviewed companies to remove negative reviews indiscriminately and to post what seem like very "dodgy" rave reviews - same kind of wording presumably written by staff of the companies being badly reviewed just to get their positive percentages to increase... avoid

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After reporting a site for scamming me out of money to Trust pilot I noticed there were an awful lot of people who had also complained about the same site.
A few weeks later Trust Pilot emailed me asking to provide proof of my claim, as their "customer" was contesting it. I replied that I had no emails or invoices from this firm but that after having paid 50p for a search (using my debit card) on their web page, that returned nothing, they then went & took 29.90 from my account. I had informed my bank who dealt with it as an unauthorised transaction & refunded the money. I did send a copy of the transaction showing the web sites name but Trust Pilot just sent a standard reply saying I had not supplied what they called proof & took my review down.
The other bad reviews are still there.
I think they are only interested in the companies that pay them to send out reviews & I do not trust Trustpilot one little bit now.

They removed my review regarding an illegal installation wich was challenge by the company, although I sent emails confirming my claims/complaint was genuine they didn't opt not to respond back to me and the review was never put up again...therefore the 4/5 stars are not at all genuine. Check reviews on different sites as truspilot deletes the negative ones and keeps them removed even if you have evidence of your complaint!

Tried to submit, using my Google account, goigle authentication is unavailable at the moment it says.
So tryed to login via my email address, it says whoops! What's that supposed to mean?
Last review put in of my bad experience with purevpn, trustpilot removed. As trust pilot messaged then too remove it. Don't trust this fake, con review site

They delete genuine reviews, even those that have support tickets documented, while allegedly leaving all the paid troll and even duplicate reviews on there, thus skewing the real picture on each company. I highly suspect now after they deleted my review (leaving my other reviews intact) on a specific company, that the company is allegedly paying TrustPilot to remove honest reviews on request. I wrote a genuine review of that company and provided my real name and a support ticket number and the company has identified me and wrote back to me, but TrustPilot keeps on deleting my honest and genuine review of that company no matter how perfect my review is. Don't waste your time leaving your reviews on that danish site called TrustPilot. It's not worth your time.

Big customer of Trustpilot is RAC Breakdown. They like others pay Trustpilot to solicit reviews from customers. SNAG IS... they are a service business and know which customers have been given good service. SO... Yes you've guessed it... they select which customers are solicited for reviews. (It's called REVIEW GATING.
So you will see following pages of honest and usually BAD reviews. The site is suddenly swamped with GOOD reviews in order to hide the less flattering reviews. This is a scandal that is about to see the light of day.
RAC Membership No: *******0999. RAC Complaint: UF: *******

This is the last straw with reviews for companies through your trustpilot site.

Everything that I write is true, but if your software is picking up stuff well that is for me no more reviews for companies written through TP.

Pity you have screwed up with stupid software I suggest that you look at your software and update it.

Just like the title says, Trustpilot removes reviews. I had an account with Trustpilot for 7 years and the majority of every negative review I do gets removed. When contacting Trustpilot, they say, "We can't tell you why we removed your review." I just had enough so I moved on over to Sitegrabber.: P

Basically, companies report negative reviews and since Trustpilot gets paid by those companies, they remove it otherwise those companies will cancel their contracts with Trustpilot. It's a worthless review site and all the positive reviews are literally fake. The fake reviewers are located overseas and get paid to post positive reviews and Trustpilot allows it.

Trustpilot.com is not to be trusted. I reviewed a business 5 years ago and gave it 5 stars--excellent service. The same business has gone downhill--I never received what I paid for and little communication from the business. I put a one-star review on trustpilot.com. They removed the one-star review and will not let me delete the five-star review.

Invited to review SmartBuyGlasses. Quality not there, prescription wrong - or to give them benefit of the doubt they failed to understand it or seek more information as it contained a prism. SmartBuyGlasses begin to hassle me to remove the review. I refuse because, well, by then I'd had a correct, cheaper pair of glasses at far better quality from another (Chinese) company. Since then have purchased many more. Trustpilot removes the review, I rewrite it, pointing out the review was invited so hardly likely to be scammy. That's removed, as is my positive review of the other company. Trustpilot is so easily manipulated buy ilarge companies and presumably get paid for invited reviews that it is a conflict of interest, a waste of consumer time at best, and fraudulent misrepresentation at worst. Plus, for every negative review from these large companies many positive reviews from people with zero review history appear. I have 175 reviews - or had until Trustpilot removed a few.

Do not use Trustpilot... I placed a review several weeks ago about a complaint who sent me eyeglasses that were incorrect. Magically, I get an email from them saying the company reported the review and was taken offline until it is corrected because a name was used in the review. The name that was used was the first name of the representative which probably wasn't their real name anyway. How many millions of people have that same first name? This is nonsense. They state that it will be glad to place it back online when it is corrected. Really?. No thanks. Instead I will be forwarding my review to the NJ Ophthalmology Licensing Board.

I left an honest positive review of a free online study site on "trustpilot" and they removed my review. It feels to me that "trustpilot " is biased. I was very happy to have found the free online study site. I have only completed 1 course but have started other courses. Since study completion depends on my schedule, I will work on the courses when I want to. And I stand behind my removed review. I will use other review sites and continue to praise the online study site

(dont)Trustpilot has suspended my account because of a negative comment for Randox. I got a response from Content Integrity team after over a month. They asked me to provide a proof I dealt with Randox, what I did but the emails were not enough. I had to waste my time searching for confirmation of my orders with Randox. I sent it to them and no response. All my reviews have disapeared and my account is blocked. I dont trust them at all. Obviously many companies generate positive reviews themselves or buy them. You can see it easily as some companies had 2.3 stars after a few days suddenly 1000 more reviews and all positive or negative written in a positive way. Rubbish website, lost its integrity

I reviewed the site Bizay.com and was very critical of how they scammed me, took my money and did not deliver my order. I left them a review on Trust Pilot, and I don't know if they were paying Trust pilot, but my review was removed for no reason at all, even though I provided order numbers to prove my point. Trust Pilot is clearly corrupt.

I had a bad experience with motor claims line and i provided a full,detailed and honest review on trustpilot only to have it removed.I contacted the customer service and they asked me to provide evidence for interacting with the reviewed company and i sent them emails, screenshots, communication over text message and whatsapp. After refusing the evidences provided (why i have to go that far in the first place to prove a bad experience?) i had a chat with one of their advisors and explained her that this is a conflict of interests what they are doing and is not fair for community. She accepted my reasons and said that my review is accepted now. This was on 12th of June 2023. Today i see that my review is removed. No reasons provided. Same in the past with Parcel2Go review. They clearly remove review to please theyr subscription paying customers and boost their positive reviews

I wrote a review complaining about a website and how it sold me an account instead of a cd-key for a game. They got my review removed and I've seen they have done it to others. The website is incomplete shambles and untrustworthy.

Trustpilot removed removes authentic genuine reviews of buyer experience. I left four reviews for transglobal express with order numbers to verify and they removed all four of them with no explanation given.