Trinity Solar

Trinity Solar and SUNOVA are running a scam: they came to my house and gave me a false spiel about the costs and I signed a contract for them to install a system. The price he gave me verbally, to be paid monthly for 25 years was under $90 which I calculated after he left to be $26k total payment for the system, which was reasonable for the system I was to get. Supposedly that price would actually save me a ton on my electric bill because the system would be generating enough electricity to lower the unit cost of the KW hours I used from Duke energy from 18 cents to 12 cents per something or other. Taht reduction in the KWH unit charge is what I would be paying Sunova for 25 years he said,and I forget the exact amount but it was under $90 and over $80. The system would be big enough to supply about half of my electricity that I'[m usi9ng at the Peak season (now) in half, so that I would be saving much more than the $85ish payment to Sunova. But turns out to be a bald face lie they have it set up to click through and initial the contract without ever seeing the details that he verbally gave me and I trusted him. But I shouldn't have because the document I signed obligates me to a $102 payment in the first year, which goes up every year after that to like nearly $200 in year 25 for a total of over $*******, which is enough scratch to nearly buy a Cadillac full system with batteries! I think I can still back out. I'm calling them M

It is with great disappointment that I feel compelled to share my recent experience with Trinity Solar. Unfortunately, their track record of missing multiple appointments and providing subpar customer service has left me with a sour taste in my mouth. I strongly caution anyone considering their services to think twice and explore alternative options.

From the outset, Trinity Solar portrayed themselves as a reliable and customer-focused organization. However, it quickly became evident that their promises were nothing more than empty words. The first appointment they missed was our initial consultation, leaving me perplexed and frustrated. Not only did they fail to show up, but they also neglected to communicate or provide any explanation for their absence. This lack of professionalism was concerning, to say the least.

Hoping that it was an isolated incident, I rescheduled the consultation and gave them another chance. Unfortunately, history repeated itself, and they missed the second appointment as well. Once again, I was left waiting, wasting precious time and energy. Their disregard for punctuality and their customers' schedules is simply unacceptable.

Attempting to address the issue with Trinity Solar's customer service proved to be an exercise in frustration. Multiple calls to customer service only resulted in offers of rescheduling more appointments. It seemed that once they had secured my interest, their commitment to delivering on their promises evaporated. Their dismissive attitude and lack of accountability only added insult to injury.

The consequences of their missed appointments extend beyond mere inconvenience. I had hoped to transition to solar energy, both for environmental reasons and to reduce my energy costs. However, due to Trinity Solar's repeated failures, I am now left in limbo, uncertain about my next steps and wary of entrusting my solar installation to a company that has demonstrated such unreliability.

In conclusion, I cannot emphasize enough how disappointed I am with Trinity Solar. Their repeated failure to honor their commitments, coupled with their dismissive customer service, has shattered my trust in their ability to provide a reliable and satisfactory service. I strongly advise potential customers to explore other options and seek out a solar company that values professionalism, punctuality, and customer satisfaction. Don't make the same mistake I did by placing your trust in Trinity Solar.

Trinity's leasing company's name is Sunovo and my bill is $66 / month. I paid the utility, PSE&g $13 / month. I just read that going solar is the equivalent of planting 13-trees / year. I cut one branch on my tree, and the bill went down to $4.35! We have a full house, and had a very high electric bill. We couldn't be happier. If we could've done one thing differently, we would've bought them. It was only a few more dollars, and still lower than the electric bill.

First I had the pleasure of speaking with A representative by the name of James Volosin Jr, James was very insightful, informative and knowledgeable. I was astounded by his honesty and way of communication. James gave me a lot of information and pulled no punches.I was also amazed by the crew that came for my installation Akeem,Mike,Alex, Santi, David and Carl all which were extremely professional I was surprised by the tightness of this crew lastly their work ethics was something great to see.
Look forward to seeing more positive reviews
Regards
Charles Williams

Trinity Solar came and gave me an estimate. I also had 3 other companies. I chose Trinity and am happy I did. Once township approvals came, my solar was installed in 2 days. The employees were neat, and courteous. I started April 7. It took till May 18 for the township to issue the permit. The system was installed May 29. Township and JCPL approval July 10. My whole process took about 12 weeks from the start to actual turn on. Most waiting is on townships and electric co.'s. Not Trinity's fault.

After speaking with the sales rep here in Beverly, MA, we decided to have Trinity Solar do our installation of solar panels and system. Mr. Flint was quite thorough and explained the whole process from beginning to end. Quite involved. They came out and did a detailed analysis of the solar energy potential on our roof, and came up with a design that would work for us. An installation date was picked, which they met. Their team of installers and electricians arrived on August 20th and completed the installation in one day, very professionally, and did a nice job of cleanup before they left. I am expecting my inspection from the City of Beverly within the next 2 weeks, and am looking forward to generating my own solar power. I have only good things to say about the company, as they did everything that they promised, and on time as well.

Spencer introduced me to Trinity Solar in the very beginning when they just started out installing homes in Ma. He was very polite and knew his facts. He committed to solar providing me 60% of my power and it actually did 65% last year. I was paying National Grid $235 to $285 a month the year before. Last year my bills averaged $132 month between solar and National Grid. I have no complaints. The installers were very good and did the job in 1 day. They cleaned up after themselves and left nothing behind. This was one of the best decisions I have made and it cost me nothing. Thank you Spencer Flint.

I have always wanted to have solar for my home but it was always too expensive. Well, this time I looked into it and found Trinity Solar Panels, they are very well recognized in the State of New Jersey. They came to the house and explained that they had 3 options: pay in full, lease, no out of pocket. I chose to select lease, this way I receive credits for my electric and the company gets the rebate and I also receive very little amount on my electric bill, down from $150+ down to about $10+. I think it is great for everyone regardless of which one you pick. They maintain everything, all you do is collect your credit and pay a much smaller electric bill. You have nothing to loose and everything to gain. If and when you have a problem with the panels, they know it first for they monitor it and they send someone immediately and fix it and let you know that there was a problem, but now fixed.
Try it, You may save a bundle. Bye bye for now. Stuart S.

Spencer Flint knocked on my door to discuss installing solar panels on my roof. Usually I wouldn't even open the door for a sales person but I am very happy that I did! Spencer was extremely knowledgable and passionate about solar energy. He was genuine and actually wanted to help ME. He was patient with all of the questions and extremely enthusiastic about his work. My panels were installed quickly and efficiently and I am so excited to start saving money!

My Trinity rep, Spencer Flint couldn't have been more accomidating and professional throughout the process of obtaining and installing Solar power to my home. The install results look great and really add to the look of my home. I'm very happy with my choice to go with Trinity... all the reviews I read on line proved to be true! Anyone thinking about going with Solar power should contact this company. You will be pleased with their complete process and the money you can save with their equipment.

$#*! and Martha Dooling
Beverly, MA.

Our sales representative(spencer flint)took the time to explain in detail the advantages of installing solar panels and the savings we would realize. Every detail of the installation process was discussed with us until we were both comfortable and all of our questions were answered.The installation was preformed on the date and time quoted to us by a team of professional roofers, electricians who were neat, courteous and finished the install in a 1 and1/2 days.Top notch company from our sales rep to the installers, a pleasure to have them working on our house.

Sept 30,2015

I am a new customer with Trinity and thrilled with my first month's results! (Sept 2015)

Spencer Flint signed me up the last week in June and had the system scheduled for installation the 3rd week in August. I received a call from Trinity the last week in July saying they could do the installation the first week in August if I wanted. (2 weeks early) They had the job finished in two days and after sign offs, I was up and running the 3rd week in August. When National grid swapped out the meter my system went dead. I called Spencer and within 10 minutes someone was on the phone with me trying to solve the problem. Spencer had someone there the next morning and the system was back online. Great communication and follow-up!

I was told that I should receive at least 62% of my power from my solar panels. September is my first full month and I have produced 818 KWh as of today. My meter from National Grid is -56 from their last reading. I know that Sept was a very sunny month, but all my power came from solar for this month.

Thank you for the excellent service, Spencer! Great job Trinity!

Marc P