Trinity Solar Questions & Answers

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Here’s what consumers have asked with answers from Trinity Solar staff and previous consumers.

3 questions answered
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Question:

I just bought a house in january, it has solar panels thru your company, but my electric bill is so high

Answer:

Hi there. Please reach out to us at customer.service@trinity-solar.com and we'd be happy to assist you.

By Rachael G., President & CEO
Question:

Does trinity insure my roof? who's responsible if my roof should cave in?

Answer:

All of the solar systems we install are required to go through a building permitting process administered by the local permitting office. An engineer reviews each system design to make sure the roofing system will support the installation according to proper structural engineering requirements and local building codes. Once the system is installed, the system is then inspected by the local permitting inspector to ensure it was installed according to the original design and can support the system's weight. If you have further questions, please feel free to call in to our Client Resources department at (732) 780-3779 X6138.

By Rachael G., President & CEO
Question:

Only trina panels? no lgs? word is trinas have poor quality and will not lasr

Answer:

Trinity Solar sells and installs a variety of high-performing, quality engineered solar panels (including Trina, LG, and many others). The quality of all of the panels we install is validated by various companies, non-profits and governmental entities such as Bloomberg New Energy Finance, the California Energy Commission, the US Department of Energy, and 3rd Party Owners of thousands of systems. We believe in the quality of the equipment we install and would welcome any feedback one has on the equipment we use. Please feel free to call in to our Client Resources department at (732) 780-3779 X6138 with any questions you may have.

By Rachael G., President & CEO

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Typical questions asked:
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