This was my first time getting tickets and flying. Ms. Danielle was very helpful and explained everything to me in steps. I was having a hard time booking Online, so glad I was able to call and get her to help me.
Brock Smith was a very nice and very knowledgeable person who was very helpful and very patient, he had all the answers and tools to help me out making my reservation. I will recommend him for all your travel plans
Our guy did alright. I was a little disappointed that the price i found online wasn't available, but still got a pretty good deal. Process was a bit slow due to it being a little difficult to understand over the phone. Overall, he was good though, very helpful and polite
Anna provided me with excellent, courteous, and knowledgeable service today. She was so easy to work with. She was kind and respectful, helping me to choose the airline and best way to travel. I appreciate her and will return to do business with her again.
I will like to thank Brock for his services. He was good at listening to me and adjusted the schedule to meet my needs. He was patient in answering and explaining how things worked. He was kind and said he enjoyed working with me. I appreciate his support in helping me know how to get my rental. I'm glad he figured out my trip and adjusted to my needs.
I will like to thank Brock for his services. He was too good at it.
Brian was so patient, understanding, and was so respectful. He seems to have a natural talent for listening well and responding so politely and tirelessly. He has a way of comforting people and speaks with confidence.
We love Brian!
Excellent service I am highly satisfied with my booking Agent helped me to get the airline tickets that I was looking for, she solved all my concerns she was very professional and very polite. I highly recommend Travelopod to book tickets to all my family and friends.
I have a request to Steve on an existing itinerary. He was very helpful and went to an extend to talk to Airlines and get the help I need. I really appreciate the work he has done and the best customer help desk representative I spoke.
Book flight for 3 of us goin to vegas on Wed 3/15/17 from Den leaving on follow wed and coming back fri... got this email right after booking, called and asked where my tickets were to be found? Was told not to worry in a very bad call center which was from India cause I ask where he was from. Today Thursday I get a call after noon that they were not able to honor the tickets but I could get seats for additional cost would I like to rebook... Really? I asked to speak to a manger/supervisor was told he would call me back in 2hrs... I then ask why? As big a co as u r you mean to tell me you have NO manger on the floor... well he will call you back in two hrs... where are my tickets? Well still waiting on that call back n I have called 5 times... run away as fast as u can... true story ~!
I had a very good experience with travelopod. The executive name Mr JOHN. One of the best concern person in travelopod. He always help me to make a good decision to book a ticket specially from Canada to India. And always supposed to call Mr JOHN to book a ticket not only for myself even I recommend my family and friends to book by travelopod. 5 star for executive and for travelopod...
Highly Recommend
Dear John,
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod
The experience was good except for echo and clarity of call to be able to understand what was being said otherwise is was good. Thanks Anna for being so patient. Hope the rest of your week is pleasant.
I got various options provided before I could make a decision on date change.
It would be great if more options as in Cancellation charges (and opting a different airline) Vs Date Change charges on same airline could be shared as well. This would help more and give flexibility in travel dates/airline.
Dear Nagarajan,
Thank you for your review.
With reference to airline/s date change and cancellation policies, the same are mentioned in our email which we send to our customers before confirming the booking.
Once we get an acceptance for the same, it is only then that we issue the tickets.
Kindest regards,
Team Travelopod
He was patient and extremely helpful with making my reservation. My husband and I both tried to make reservations with American and British airways and left confused. He was quick, informative and saved us money. He was brilliant!
Dear Phyllis,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
Sienna Miles was super polite and helpful. She answered all of my questions. I was very hectic and frustrated because I had lost my sons tickets and she helped me find them. She was very knowledgeable.
Dear Leann,
We appreciate your kind words so much. Sienna was happy to help you with your travel needs and offer you the best service. We look forward to help again for your next travel needs.
Kindest regards,
Team Travelopod
Excellent customer experience. I am happy with Rachel and her assistance overall in making the experience of travelling much easier overall.
A great experience overall, with great communication skills.
Dear Atika,
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod
This is worst agency to book your flight tickets through. They promise you a fare and make you go through the payment portal and then email them confirmations and all that about a booking, and just before the 24 hour booking change deadline they will call you and tell you that the ticket they promised you is no longer available and you will have to pay a higher price to get the same ticket. Their support team is even worse, they just say we will do our best and keep asking for more time while they don't do anything at all. At the end of the day, when your vacation is supposed to be a stress reliever, all these people do is to make booking for it a living hell. Please do not book through these people, even if you have to pay a few dollars more, book through someone else.
Dear Mr. Kulkarni,
The tickets you booked with us was for the fare and dates confirmed okay by you. Post this you called our Care team to make a date change for your return. Our representative confirmed the date change penalties/fare difference and sent you the payment link for the authorization to charge your card for the stated amount.
We do not charge a customer's card till we are in receipt of the authorization to do the same. When we sent your ticket for issuance on the new dates of travel, we were told that the fare quoted to you had expired. We informed you of the same. This is an occasional occurrence and we as a travel agency have no control over it, as the airline/s does not allow us to issue the tickets on an expired fare. This is against the airline/s policy.
We hope the above clarifies.
Kindest regards,
Team Travelopod
I called Travelopod and Molly answered my call. Right from beginning Molly was very professional and polite. I gave her my travel details and she asked me to wait for a few minutes. When she came back and gave me my tickets (4) price, I could not believe the price. I immediately booked my trip to India because I had consulted other travel service providers but Molly gave the best deal. I highly recomond Molly and Travelopod for travel related services.
Dear Kiran,
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod
On your website I tried to book my ticket for $451. One way ticket from Denver to Columbus and instead I had to call u guys and you charged me 684.00 and sum change. You took advantage of the me due to bad weather and me being stranded in Denver. Your website said $451.00 and I got charged over 648.00 outrageous for a oneway ticket. I feel your company should refund me the difference. Not happy with your company at all and will never use it again or refer you to anyone. And I will post this all over the media and file a complaint with Southwest Airlines. Holly Ross
I had a flight to another destination that was canceled, but was able to use it for another flight. Thank to Anna for making that possible. She helped in every way i needed. Made sure information was right, worked with me, and made my first experience doing this very easygoing. I've never booked a flight let alone had a flight change, but Anna made it very easy and not a big headache. Thank you Anna for working with me and making this trip possible!
He was good at his job. Put me at ease. I have not flown since I was a child. I am going to see my daughter and grandchildren for Christmas. I got the times I needed cause I work nights in nursing and a earlier flight would not have work. Conil was very kind to find me the times that worked best for me. I am very pleased with him.
Dear Luann,
We appreciate your kind words so much. Conil was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.
Kindest regards,
Team Travelopod
Overview
Airlines Ticket Fare DBA of Travelopod has a rating of 3.8 stars from 1,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Airlines Ticket Fare DBA of Travelopod most frequently mention customer service, great job and best deal. Airlines Ticket Fare DBA of Travelopod ranks 7th among Plane Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to communicate to us, we have looked into the review posted by Rick D.
As per our terms and conditions and as a standard industry practice, ticket fares/taxes are subject to change until issued. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of airfare or any other change, you may be notified of this change and only upon such notification, you have the right to either accept or decline this transaction. If you elect to decline this transaction, you will not be charged.
Upon successful acceptance and processing of your payment (credit/debit card), we guarantee that we will honor the total final quoted price of the airline tickets regardless of any changes or fluctuation in the price of airfare.
In your case, your credit card was not charged and you were informed of fare change prior to any charges being levied on your credit card
Please accept our sincerest apology for any trouble or inconvenience caused to you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.