TravelJunction

BEWARE. Unfortunately I cannot give them minus score. They advertise lower price and then five minutes later they call you to tell you that this price is not available and try to sell you the same ticket at a much higher price. Happened to me and my son, twice in the same day with the same scam story. They will tell you that you cannot cancel and they will not refund your money that you paid and you must pay the difference to purchase the higher price ticket or lose your money. BIG SCAMMERS. You have been warned, stay away.

Price rises 25% or more when trying to book due to "demand change" but Opening new incognito tab gets you the original cheap price. Repeatable and consistent sam

OMG! Boy, was I sceptical to book my tickets with Flight Trotters and give them my credit card! Oh absolutely!
I almost thought I am going to be scammed as I read the reviews on google after giving my credit card details to an agent called Jose (Saurabh).
But he made sure that I trust him by calling me back in 10 minutes to confirm the tickets details and asked me to even verify them on official website of the airline (Turkish Airlines). He even gave contact number of another client from my city to confirm his legitimacy. It all turned out to be true and I had no issues with the purchase.
I got my tickets at a great price and with the bare minimum travel or layover time.
A happy customer from Calgary, Alberta, Canada.

I bought my tickets without issue. The problems started when I needed to change my flights due to a changed cruise itinerary and they quoted me a £1,100 fee just to rebook ONE flight (the original fee for both tickets was about £500).

Because other companies were offering far cheaper tickets than that, I went there with a different company only to find out while on said flight that my original return had been cancelled by TravelJunction, and they didn't even email me about it. No refund. No discount on a future purchase. Nothing.

That was when I had a long exchange with the customer services, and the word 'awful' is a tragic understatement. I had to call them up four times because the first three operators, upon hearing of my issue, and upon me telling them I was starting to have an anxiety attack just hung up.

They just hung up on me. I have experienced bad customer service before, but this is so bad, it has to be intentional. There is no way such an abysmal customer service team can exist and the higher ups not be acutely aware of it, and fine with it.

Simply, this place isn't worth the discount. Buy direct from the flight companies for a slightly higher price. Use 3rd party sites like this and you'll regret it sooner or later.

Disappointed after-sales service, this agency only cares about selling the ticket. I had my flight time rescheduled by the airline and I was informed by the agency about six months before, but there was an impediment to keep the trip with the new time and when I tried to contact the agency, it took more than 24 hours to get a return and not effective because they answered out of date and claimed that I couldn't get a refund when cancel the flight. I never asked for cancellation, I asked for reschedule and possible dates but the service did not finish. It's more difficult to negotiate by message, although they say that there is an on line way to speak with them, it doesn't work, I have spoken to three different employees and all of them did not finalize the conversation.

Booked a flight to Washington in August for November. After a lengthy booking process I received a confirmation. Unfortunately a day later I was told the flight I booked was no longer scheduled to fly. This information was factually incorrect. What I believe happened is that they confirmed a flight they didn't have any seats for. They offered an alternative which wasn't acceptable for me. I asked for a refund. I had to accept an admin fee despite the time I waisted with this cowboy outfit but had no option. I was told the refund would take 7-8 weeks at a maximum to process. Why 7-8 weeks is beyond me. It's been 9+ weeks plus and still no refund. How is that possible? Have you ever heard about a 8 week refund process to a credit card? I dealt with Nick Johnson, Oscar Jackman and Nicki Jones. One less competent than the other. Very disappointing and bordering criminality. It's just sad they feature on Kayak which one would think would vet their agents.

Scam artists. Advertise a flight at one price to get your details before increasing price a lot (sometimes double) when you go to book. Then they phone/whatsapp you to offer a 'special deal' which is less than it appears to have increased by but still +£300 on the advertised price. They say "the airline has increased the price" but still advertise the lower one to try the hard sell on you - even doing it now, several hours after the "price increased". A full on con. Shouldn't be allowed. BEWARE + AVOID.

Anyone know how to report police this business to avoid scam for anyone? I'm a victim. A lot of thing happened but 1 last thing the jetblue airplane was cancel. I ask for refund but they didn't answer phone and email. I have a proof for you guy to see. 1 refund to travel bank. 1 refund for me because I have to pay my luggages
If anyone can help. Please sue this company. If anyone book with them. You should cancel your credit card. Otherwise you will be charge alot

If I can give zero, I would. Typically unprofessional, especially there customer service. Very horrible.

Don't trust travel Junction they will not refund your money I canceled my ticket two weeks before the flight was to take off they told me to cancel my credit card complaint and they will give me my refund I cancel it with, I cancel my flight because of because of covid contamination I've been trying to get a refund since you November of 2021

Stay away from travel junction, they are a fraud company,...they sell flights that are not available and then try and charge you more...this company needs to be shut down,...check out online reviews

Total scam! They offer you a cheap rate, then tell you it was not confirmed by the airline. Then they said it is impossible to cancel your reservation (the one that was not confirmed by the airlines). They imitated they are transferring your call to the airline, but that is one of their team. That person that was pretending to be a Lufthansa representative told me, that my reservation can't be cancel before the date of my return from the trip... can you imagine that?!?!? I had to close and replaced my credit card.

Today, I booked a flight in the morning as I found the decent fare on the site. But after few hours, I got a call from them and the agent told me that the fare has increased. This is really very unfair of traveljunction. Bad policy, not at all ethical

Very cheap flights and great costumes service. Follow up was great and opportunity to spread the cost

They overcharged. Then charged a penalty. Then claimed for 2 months that they refunded the cancelled ticket costs which never happened. Now they claim there was a "technical problem". No sign of any refund. My bank confirmed that. Their so called managers never return messages. They promised evidence of refund 5 times and never provided any. A bunch of incompetent amateurs. DO NOT deal with them and save yourself a nightmare.

I booked ticket twice and both times they didn't issue ticket and threated me to buy on higher price and pay the amount otherwise they will charge from card, its financial fraud, i have complained not only to bank but also to FBI this company should be banned for doing business and forcing customer to pay for cancellation

Public please do not use this agency, they are travel performance and flights and holidays Uk as well. They'll take your hard earned money fraudulently, and won't deliver any tickets nor refund.
When you start chasing it, they ask you to call back tomorrow, next week etc. They're rude, incompetent and dishonest.
They call themselves English names like Ashley, Dave, James to pretend they're English but they sound Indian. Please be warned. If you have been affected by these scammers, please contact the police, newspapers and all social media.

Worst costumer service ever had! I book a flight and then they charge me more than what i had to pay! They refused to cancel the flight even if contacted them the same day. A real nightmare

I had the same experience as most of the people here. They were trying to sell us last minute tickets that the check in counter has closed. When I realised that there is no way to check in, I decided not to proceed with the payment but they had taken my credit card details. They charged us £300 for cancellation. Amex blocked the first few transaction but eventually they went through. The terms and conditions were then emailed to me, pretending that I have accepted those terms and conditions. These are bunch of low lives who build their business model of getting people's money by charging them cancellation fee.

Scammed me by pretending to be Qatar airways and overcharging me by thousands for a flight using sister company Travel-performance. A false charge, just ripping me off. Lying cheating thieves! Avoid at all costs.

Big scam company, they are working as a asistant flight of westjet but they did not do any things for me just took the my from my cart and by the phone said refund my money after 10 bussiness day back but no money back they are really froud. I do know how this big scam company can access to our flight details and trick the any customer. Do not go to deal any time with them you are going to lose your money.

I tried to book flights and they took 3 payments from my account - totalling more than the cost of the flights - and attempted to take another 3. So far, they have tried to take over £6k against an actual cost of £1.2k.
They do not answer emails and put the phone down when you ring them. I don't understand why Skyscanner let them advertise on their webpage - i thought i was speaking to Skyscanner when i tried to book the flights.

They sold me a ticket to only call me back and say the flight is full and asked for 350 dollars more and then a couple days before my flight they canceled my ticket. I called them when I couldn't check in and they asked for an additional 1000 dollars. You will be left stranded if you buy from them.