Travelation has a rating of 3 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Travelation most frequently mention credit card and customer service. Travelation ranks 37th among Plane Tickets sites.
I had knowledge of making reservation of airfare ticket orders for trip to Arizona many times several past years ago. No hardtime issue; no problem thanks for the confirmation i already booked.asap sooner
They are big $#*! scammers I bought 5 tickets from here to texes and they took my money and didn't give my seats so called them and they said that they can't give my money back I get that they can't give it back because of their policy but when I had payed for the tickets they didn't even give my seat number and just took my money in my opinion their every unprofessional and are big $#*! scammers
I booked a ticket from Delhi India to Dallas Texas on October 30,2020. Cancelled the ticket within 24hr window on October 31. Never received the refund until December 7,2020. Called Customer service numerous times. End up disputing the charges with bank.
Had to cancel my plans and wanted to get a refund in the 24 hour free cancellation that was promised. They said there was policies not allowing them but I had read up on everything before I bought it. Stay away from them, don't know how long they can keep doing it before they get in trouble with the law.
They are utterly useless; they sent me a confirmation number for the ticket I purchased and the airline said the ticket was never issued.
I called them, and all they said is we can only get you that itinerary for an extra 300 dollars. This was an hour before my flight departed.
I lost my hotel reservation and and had to pay an extra 300 dollars for another ticket.
Travelation is a leading travel website specializing in cheap flights, discount hotel rooms, cheap car rentals and wholesale cruises to the top travel destinations within the United States and across the World. Travelation has direct agreements with the world’s leading airlines to provide the cheapest airfare deals to our customers. In addition, Travelation works directly with a large number of airlines to offer specially negotiated fares that provide an additional source of inexpensive airfare options for our customers.
They hung up on me several times while I was inquiring about my name being spelled wrong. I was yelled at, belittled, and told I actually spelled my name wrong... ok. Well wtf? They took my $$$ and never gave me a plane ticket. These people should be shut down, they're dishonest scammers. I think all the good reviews are from their own employees.
Very worst experience. Customer service respresatives are very rude and unsupportive and asked fee random fee for cancellation and adjustment. Airline says there was no fee but CRs have been asked for it. Also, CR doesn't want to listen customer issue and forcefully trying to apply their policies. Very pathetic experiences. There is no genuine e-ticket, I was given a ticket which was manually modified. No recommendation. Please be aware with this company.
Traveling is my passion and loving to explore new travel destinations. I have checked many travel website for flight and hotel deals, but found great deals from http://www.travelation.com/. And also get discount.
DO NOT USE THIS SITE! I do not know how this site has received any good reviews and most likely are fake. Travelation charged my credit card $1383 dollars and then gave me a confirmation number that was useless. British Airways had no information about any booking at all. When contacting the Travelation office we were told that there was a "mix up" and we had to pay an extra $1000 so they would process our booking, we obviously did not. After spending over an hour on the phone, mostly on hold, the supervisor said they would refund our money in 10 days. I do not believe Travelation is in San Diego or anywhere in the United States. Do yourself a favor and stay clear of this site.
I purchased 4 tickets with travelation through myflightsearch.com. They never booked my tickets with the airline and have not refunded my money. They keep giving me the run around that the cheques in the mail or the credit card machine is broken. The airline confirmed that they are a fraudulent company and will not do business with them.
They scammed me out of over $1200 they did not cancel flight ticket as requested so we could rebook then tried to charge us half again to rebook after the fact. This caused me to cancel my wedding plans because they took all the money to get my fiance to our home
I purchased ticket with credit card. I called because I never received the ticket. I called several times. When they finally answered they said the flight was cancelled. Then they sold me a replacement ticket for the same destination however the ticket was 200.00 more. The next day I saw the first flight I purchased.
The flight was not cancelled they just ripped me off and the would not refund me the money. They said I should have called sooner regarding the ticket. Don't ever use the agency. They are untrustworthy. Bate and switch methods.
Travelation has great online and on the phone! The website is very easy to use and the customer care service is very good. I always purchased my tickets from Travelation. And I referred to my friends also.
Please don't waste your time and money. They are the worst and aim at stealing your money. I asked to change a flight that was cancelled by the company and they refused to give me other options. After I asked to offer a solution not to just lose my money they kept repeating that they were "following airline policies" and couldn't help. They eventually cut the conversation short and basically closed the case. I am speechless. I still have one flight paid and don't know what to do. I am writing this review to warn everyone not to make my same mistake!
"Excellent and reliable travel agent and found the best deal as compare to others"
That's my initial Feedback at the time of booking but now I have slightly a downgraded review once I received responses from you and reason being that earlier in the past I used two get two emails directly from travelation.com 1st as immediate confirmation for my booking made thru your website and 2nd once my booking is confirmed with the airline and airline PNR is assigned and an e-ticket has been issued. This time I got the airline booking reference and ticket info from a different website and I felt uncomfortable with it and specially it asking me to provide copy of my travel document to update my passport info on the booking to avoid possible cancellation from the airline rather than asking just the travel document information. Earlier while making an initial booking it used to ask travel document info at that time directly from your site than asking a photocopy of the actual document from a different site for the same purpose which made me feel uncomfortable.
Excellent and reliable travel agent and found the best deal as compare to others
The company is not reliable after buying a ticket they tell you to wait within 24hrs for you to get the confirmation ticket,. But not really it is been another day 24hrs has gone but no confirmation the final confirmation and the service itself that says working 24/7 s a lie they don't work for that much. Everything they tell you is all lies.! Scammers
This would be the second time a buy a ticket with you, and I must say it's been a very positive experience, I hope I'll be continuing to travel with you in the near future.
I booked a flight with them and i want to make a change but they refused and i canceled the ticket within 3days and they refunded me less than 40% of ticket price they took almost 700$.
I am not recommending any one to book with me, they deserved 0 start.
Answer: There scammers BEWARE they take your money and screw you over!
Answer: A SCAM definitely took my money for their mess up, Extremely unprofessional and they wrap you
Answer: If they don't hang up on you, it was a pain and then can't even understand them
Answer: I wish I could look back and understand why I chose them... you just don't think business selling major airline tickets can misrepresent themselves so easily and yet never be held accountable.