Signed up for a free 7 day trial but was immediately charged for a month. Cancelled subscription immediately and now I'm disputing the charges with my bank since they refused to offer me a refund.
Completely unacceptable!
Recently I have place an order with transtutors but they really delivered the $#*! quality assignment which lead me to unsuccess to achieve a goal. They do not start the work without charging 100% percent fees on advance and asked too many things for verification if you ask your money back.
In my assignment, the tutor wrote completely out of context answer and delivered it to me. So I recommend to think all of you guys before placing an order. If you guys wanna see proof my end I can provide it.
Thanks
Dear Anil T,
We apologize for the negative experience you had with our services. We take all feedback seriously and would like to investigate the matter thoroughly to ensure that such incidents do not happen in the future. To help us do that, we kindly request that you provide us with your order number and any other relevant details so we can look into it and take appropriate action.
Regarding the payment, we require full payment in advance to initiate work, as it is a standard industry practice. As for verification, it is to ensure that we have all the necessary details to complete the assignment as per your requirements.
We understand that you may be unhappy with our services and would like to address your concerns. However, please note that we will only offer a refund if we find that your claim is true. Therefore, we kindly request that you reach out to us directly on Sitejabber or through email at cs@transtutors.com so that we can investigate the matter further and resolve the issue.
Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.
Best regards,
Transtutors Team
As someone who has used Transtutors for coding homework help, I can say with confidence that it is an excellent resource for students in need of programming assistance.
The team of experts at Transtutors is incredibly knowledgeable and skilled in various programming languages, including Python, Java, C+, and more. They have helped me complete several coding works, and their guidance has been invaluable in improving my programming skills.
Dear Kenny,
Thank you for taking the time to write this positive review of Transtutors! We're thrilled to hear that our team of programming experts was able to provide you with valuable assistance in completing your coding assignments and improving your programming skills.
At Transtutors, we pride ourselves on providing high-quality homework help to students in need. Our team of experts is dedicated to helping students succeed in their academic endeavors by providing personalized guidance and support. We're glad to hear that we were able to meet your expectations and provide you with the programming assistance you needed.
Thank you again for your review, and please don't hesitate to reach out to us in the future if you ever need programming help again. We look forward to continuing to support you in your academic journey!
Best regards,
Transtutors Customer Support Team
One of the things that set Transtutors apart from other online tutoring platforms is the quality of its tutors. All tutors are highly qualified in their respective subjects and possess a deep understanding of the subject matter. They also have extensive experience in teaching students at all levels, from high school to graduate level.
Another great feature of Transtutors is the availability of tutors round the clock. This means that students can get help whenever they need it, regardless of their location. The website also offers flexible payment options, which make it affordable for students of all backgrounds.
Dear Hina K,
Thank you for highlighting some of the unique features of Transtutors. We take great pride in our team of highly qualified tutors who possess deep subject matter expertise and extensive teaching experience. We are also glad to hear that our round-the-clock availability and flexible payment options have been helpful for students.
At Transtutors, we are committed to providing quality academic assistance to students worldwide. If you have any specific concerns or suggestions, please feel free to share them with us in a private message or email at cs@transtutors.com. We appreciate your feedback and look forward to serving you better in the future.
Regards,
Transtutors.com Team
I had a few communication problem in the beginning, but my grievances were handled very professionally by the team. I got my order before deadline making it possible for me to secure good grades. I would like to thank the brilliant tutors who supported me throughout and delivered the best quality work
Dear Sufi R.
Thank you for your words, happy to help.
Regards,
Hitesh M
I had an incredible experience with Transtutors. From the moment I signed up, I felt supported and valued as a student. Their team of tutors are highly qualified and knowledgeable in their respective subjects. I had trouble understanding complex topics in my engineering course, but the tutor assigned to me was patient and explained everything in a clear and concise manner.
Dear Elijah Q.,
Thank you for taking the time to share your positive experience with Transtutors. We are thrilled to hear that you found our team of tutors to be highly qualified and knowledgeable in their respective subjects, and that you felt supported and valued as a student from the moment you signed up.
We understand that engineering courses can be challenging, and we are pleased to hear that the tutor assigned to you was patient and able to explain complex topics in a clear and concise manner. Our goal at Transtutors is to help students succeed academically, and we are glad that we were able to assist you in your studies.
Thank you again for your kind words and for choosing Transtutors as your academic partner. We wish you all the best in your academic and professional pursuits.
Best regards,
Transtutors Customer Support
If you go to their website you can find multiple users asking how to cancel their subscription or the fact they did cancel their subscription yet we're still having money taken from their account. To add it's not easy at all for you to cancel their marketing emails. There is something extremely fishy about this website. Do not use
Dear Rob D,
Thank you for sharing your concerns with us. We take feedback from our customers seriously and would like to apologize for any inconvenience you may have experienced.
We understand the importance of user privacy and the ease of cancelling a subscription. If you are facing issues with cancelling your subscription, we would be more than happy to assist you in finding a solution. You can reach out to our customer support team at cs@transtutors.com or send us a private message here on the review platform and we will connect with you as soon as possible to fix the issue.
We value your trust in our services and would like to assure you that we take all necessary measures to ensure our customers have a positive experience with us.
Best regards,
Transtutors.com
I tried this site for the first time because of its affordability, it is quite more cost effective than its competitors. I just had to go through a minor change in the first product I received. The team is quick to response and solve the issue in no time with efficiency.
Dear Beth H.
Thank you for your words. We will continue to provide excellent customer service on all of your orders.
Regards,
Hitesh M
Transtutors is an excellent online platform that provides high-quality academic assistance to students. Their team of experts is knowledgeable, professional, and always willing to go the extra mile to ensure that students receive the help they need. The platform is user-friendly, affordable, and provides timely solutions to academic problems. Highly recommended!
Dear Pamela,
Thank you for sharing your review of Transtutors! It's great to hear that you had a positive experience with their online platform and team of experts. It's also good to know that they are able to provide high-quality academic assistance to students in a user-friendly and affordable way. Your recommendation will surely be helpful for others who are looking for academic support.
The Transtutors Team
Sign up requires monthly auto-renew to active with no way to turn it off unless you cancel the subscription. Upon canceling the subscription you loose access immediately. I.e. I paid 25$ for a 30 day subscription, cancelled the subscription immediately prevent auto-renewal next month, immediately lost access to paid subscription content. Contacted their customer support explaining that I am suppose to have access for the next 30 days, they pointed to the term & conditions said once a subscription is cancelled your access is revoked immediately. Huge scam and in violation of several consumer rights laws.
Dear John S.,
We apologize for any inconvenience you experienced with our subscription service. We understand your frustration regarding the cancellation process and the immediate loss of access to paid subscription content. We'd like to address your concerns and assist you further, but we'll need some additional information to investigate the matter thoroughly.
To ensure a prompt resolution, we kindly request that you share your account details with us via direct message (DM) here. Alternatively, you can send the details to our customer support email at cs@transtutors.com. By providing us with the necessary information, we'll be able to review your case in detail and work towards a satisfactory solution.
Once again, we apologize for any inconvenience caused, and we appreciate your cooperation in resolving this matter. We look forward to assisting you and restoring your access to the paid subscription content.
Best regards,
Hitesh M
Head Customer Relations.
Transtutors.com
I got really good service from them. I had to go for a vacation and desperately needed someone to manage my work, which Transtutors did really well. I managed to submit the work on time and got good grades.
Dear Kim J.
Happy to help, thank you for trusting us.
Regards,
Hitesh M
Don't engage these scammers if you are a tutor and don't want to waste your time and knowledge. You will work, and at the time of payment, they will deactivate your account without any apparent reason and fail to generate your payment. These idiots deactivated my account with over 6,000 questions solved and failed to pay. They claimed that my rating was below 3.5, and my rating was at 4.2. Afterward, they claimed it was because of other reasons.
Dear Richard,
We apologize for any inconvenience caused. We take such feedback seriously, and we would like to investigate this issue further. Could you please send us your tutor ID via direct message or email us at careers@transtutors.com? This will help us to identify your account and investigate the issue you have raised.
Thank you for your cooperation.
Best regards,
Hitesh M
Transtutors Support Team
Don't trust this website. I signed up for Transtutors last month, they charge my account twice what is was supposed to and I still haven't seen a refund. In addition once you input your email be prepared to receive 100 spam mails per day.
The customer service is terrible, the work is lousy, and they would rather take your money than do actual quality work.
I worked so hard on the questions and at the time of payment they decided to revoke my account for no reason
And not only that they froze my last month's income as well.
This is the worst company to be associated with
They'll misuse of your talents
And benefit from your hard work.
Their team is useless too
Very insensitive towards others problems.
Dear Akanksha,
We are sorry for the trouble caused, please share your tutor Id with us so that we can help you by providing an appropriate reason for the tutor account disapproval.
Regards,
GTA team,
Transtutors.
I engaged this company to do some work for me and the quality was appalling! I would not use them again if my life depended on it.
The management staff was unwilling to give me a refund due to the terrible work quality they delivered, which I could not use at all, but instead, just kept changing tutors and wanting to resubmit revisions (which never got better) and wasted too many hours of my time.
Whatever you do, don't go near them!
Dear Aaron,
I am sorry for the trouble caused, I request you to provide me with your order number in a direct message here so that I will make sure you get a fair resolution from our end.
Regards,
Allen Winter.
Transtutors.com
I have used transtutors on several occasions thrice in the last one month and it has been a smooth sailing always. Tutors here know their stuff and most importantly meet deadlines, which is sacrosanct for me.
Transtutors is a bomb! This website has been very useful to me not just once, but many times in the most critical moments. It's just like all of my college questions could be answered here. Seriously, love ya Transtutors :).
I´ve known about this site recently and I like it. I think the online tutoring it´s the next step in future learning. You can solve your doubts from home. If you add more types of courses, I´ll be glad to continue participating. Thanks.
This is a sponsored review.
This is what I call excellent paper! I was amazed with the professor's effort on such short notice and she has even finished the assigned work much more early. Transtutors deserve more than 5 star rating. Thanks a Lot.
Transtutors is the expert service provider in every aspect. Taking help from this platform was very affordable and comfortable they completed my data science assignment well on time as per the guidelines of the uni. And I really want to take our relationship ahead thanks transtutors.
Overview
TransTutors has a rating of 2.7 stars from 430 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TransTutors most frequently mention customer service and bank account. TransTutors ranks 452nd among Tutor sites.
We are involved in numerous Non-Profit Initiatives such as Helping Children in the War-torn ares of Kashmir and Arunachal Pradesh.
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Business History
They wanted to create a revolution in Online education System. They founded TransTutors with the vision to connect students from all across the world to Experts around the world. Today, Transtutors is a major platform where Experts around the world can share their knowledge with students who need it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rocio E.
Thank you for reaching out to us, and we apologize for any inconvenience you've experienced. We're here to help resolve the issue with your subscription promptly.
To assist you further, could you please provide us with your registered email address? You can share it with us via direct message here or send an email to cs@transtutors.com. Once we have this information, we'll investigate the situation and work towards a resolution.
We appreciate your patience and understanding as we strive to ensure your satisfaction with our services.
Best regards,
Hitesh M
Customer Support Team
Transtutors.com