Rocio E.

Colorado, United States

Rocio's Profile

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TransTutors

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“It's a scam!”

9/29/23

Verified purchase

Signed up for a free 7 day trial but was immediately charged for a month. Cancelled subscription immediately and now I'm disputing the charges with my bank since they refused to offer me a refund.

Completely unacceptable!

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Thank you

Hitesh M. – TransTutors Rep 11/28/23

Dear Rocio E.

Thank you for reaching out to us, and we apologize for any inconvenience you've experienced. We're here to help resolve the issue with your subscription promptly.

To assist you further, could you please provide us with your registered email address? You can share it with us via direct message here or send an email to cs@transtutors.com. Once we have this information, we'll investigate the situation and work towards a resolution.

We appreciate your patience and understanding as we strive to ensure your satisfaction with our services.

Best regards,

Hitesh M
Customer Support Team
Transtutors.com