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Tradesy

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Ohio
1 review
0 helpful votes
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Silpada Jewelry
May 12, 2021

Perhaps I get too short fused when sellers take longer than 3-4 days to either respond to a message or not ship w/in 3-5 days. My experience stretched into 8-9 days before being shipped and therefore thought the sale was awash. Finally shipped and arrived. I am trying to remain cordial but sometimes just inexcusable. Beverly

Date of experience: May 12, 2021
California
1 review
7 helpful votes
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Wanted to buy a Michael Kors purse on your site. But after reading the negative reviews, I decided against it. There are more 1 star than all others combined. And I don't like the return policy of site credit only. Refuse to take a chance, not everybody has money to burn.

Date of experience: August 5, 2017
New York
1 review
0 helpful votes
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I just received an email from Tradesy that my brand new with tags $495 dress (which I sold for $224) is being returned because there is wear and a broken zipper neither of which were the case when I carefully packaged the dress and spent $34 to ship it. I video document my items and packing for exactly this reason yet Tradesy advised that they do not care. I will now be receiving a used and broken (!?) dress back from Tradesy and am also out the shipping and insurance. I have over 100 high fashion items listed and have had 18 perfect sales on Tradesy, but have to say I am considering removing everything and switching to another site that protects sellers. Im really quite upset that Tradesy allows such fraud.

Date of experience: June 5, 2018
Arizona
1 review
1 helpful vote
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Innovation
February 16, 2018

Hmmm... a beautiful well maintained site, informative, innovative, competitive over other sites and l have been selling on three other companies in the past and Tradesy has won me over because of how fast my items in my closet store moves. Tradesy sends texts, have sales, alerts, keeps you updated with emails... I love them

Date of experience: February 16, 2018
Ohio
1 review
0 helpful votes
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Amazing Experience
December 13, 2021

Ordered Monday. Shipped Tuesday. Arrived Thursday. Unless this could be tied in with Amazon Prime, it doesn't get much better than this as the item came from California, so it traveled two thirds of the US.

Date of experience: December 13, 2021
Virginia
1 review
0 helpful votes
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This was great
November 12, 2021

First time using your service- great website, easy to use, excited about some new shoes! Thank you! Sadly, they are way too small, so I'm hoping to be able to return them, but the service and shipping were phenomenal, so I will absolutely use this site again!

Date of experience: November 12, 2021
Georgia
1 review
0 helpful votes
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Wow!
October 18, 2021

The product I purchased exceeded all expectations! I am so happy with my purchase. Can't wait to find more gems on Tradesy. 10/10

The item looks better in person, such great condition. Almost looks brand new

Date of experience: October 18, 2021
California
1 review
0 helpful votes
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I loved searching this website and seeing all the different items that are offered for me and my husband. Always a quality product at an excellent price. Who wants to pay full price if you do not have to, not me. I will definitely be placing many more orders with Tradesy.

Date of experience: March 11, 2022
California
1 review
2 helpful votes
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At Christmas a week after ordering, I ck on this order and I'm told it's been st the post office for five days. No notice, no notifications. I have 4 post offices near me. So, on Christmas Eve, I'm hunting down this package with no help from Queen Bee
Of Beverly Hills. They charged
Me 16 dollars to send it regular mail. I will never use Tradesy again. I bought an 800 purse and this is the level of service?

Date of experience: December 24, 2018
Indiana
16 reviews
12 helpful votes
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A #1 Safe Site
March 12, 2017

I've had a great many transactions with Tradsey & found them to always have both the seller & purchaser's best interest in mind. They are an honest, stand behind their word, site friendly, team Tradesy friendly, purchase friendly site. I'm unable to think of enough great things to say. I've never been disappointed or concerned when I've made a purchase because I know I'm protected & I'm sure the sellers feel that way as well. I do not work for & am not related to Tradsey but those who do work there treat you like you're family.

Date of experience: March 12, 2017
Wisconsin
1 review
1 helpful vote
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Ive saved almost 10 grand on 15 items. From shoes, sunglasses and purses its all legit, real, authentic items that people no longer want or need. I come here for everything. Let the idiots buy it full price and sell it to you for a deal. Not everything is used and you will find items that are sold out at amazing prices

Date of experience: June 15, 2017
Florida
1 review
1 helpful vote
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Not only do they take over 23% commission, I had one package returned with nothing inside and they gave the money back to the buyer and I lost over $1500. I t just happen again where someone returned a Tiffany necklace of $1000 and arrived broken and I got screwed from that too. There is no seller protection and buyers can return for any reason. You been warned!

Date of experience: July 23, 2021
dev o. Tradesy Rep
over a year old

Hi Alice,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We can completely understand your stance on our return policy - While this is currently our policy, We will be sure to share it with our team in hopes that we'll be able to use these opportunities to grow in the right direction.

Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior.

However, if an item is damaged when you receive it, please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.

We'd love to make it up to you. If there is anything we can do to help turn this experience around, please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Florida
1 review
5 helpful votes
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Sellers Get Ripped Off
October 14, 2018

Buyers can use and abuse a product and Tradesy will refund them. (Sounds like ebay a few years back). High selling fees. Watch the mark down/sales program. The will want you to sell an item for less and then you realize that Tradesy makes money & not the seller. Customer Service- all lies. Sellers have no protection. I've had Christian Louboutin shoes returned- showing extra wear. Plus, they will accept a return from a seller 3 weeks after the sell, even though they have a 4 day return policy. Tradesy seems like a scam.

Date of experience: October 14, 2018
Texas
1 review
2 helpful votes
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STAY AWAY!
April 23, 2019

Three weeks since purchase and still haven't received my item. Finally my item got shipped today. I went in to track it only to realize it's been shipped to a different state.
Tried contacting the seller, but the seller has been completely unresponsive. Would never use tradesy again. Horrible site. Their customer service is not much better either.

Date of experience: April 23, 2019
Illinois
1 review
9 helpful votes
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This is the most anti-seller site out there. They encourage returns and although they claim they handle returns they force all returns on to their sellers even past their 4 day return policy. Items come back damaged, with heavy leather scratches on high end items, with missing accessories, original boxes, etc. They know nothing about authenticating luxury items. They have sent 2 items now back saying they could not confirm authenticity, when both items were purchased by me at the store. They hold your money for 21 days and when the money become available to withdraw it takes another 7 days to see your money in your checking account. And they dare to charge 23% now commissions and withdrawal fee. When they reply to your inquiries it's all generic messages without even looking into the issue. Just TERRIBLE!

Date of experience: November 16, 2017
California
1 review
10 helpful votes
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Tradesy does not protect the seller AT ALL. I could maybe tolerate the fact that it takes 21 long days to get your funds, or the outrageous fees (20%)... but the last two incidents have made me delete my account. Twice now I have sent 2 items that were in perfect, new with tags condition. Both sellers returned my items (probably just because they didn't like it). Tradesy never notified me of the return, and never responded to me when I sent them several photos of the item. It's bull$#*!. NEVER AGAIN.

Date of experience: May 3, 2018
Tennessee
1 review
0 helpful votes
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Fabulous Shopping Experience
May 8, 2021

I received an excellent deal on these Marc Jacobs sneakers. They arrived just as described, basically brand new (no signs of any use). Shipping was fast and my shoes arrived in their original box in a secured shipping box. Thank you for a wonderful shopping experience!

Date of experience: May 8, 2021
Nevada
1 review
0 helpful votes
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I'm a size 7 and ordered a 7.5. It's perfect, can't wait to wear them... It was fast and package arrived on time, thank you for making my first time purchase easy, i will definitely be shopping with you all again

Date of experience: May 3, 2022
Minnesota
1 review
4 helpful votes
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Once upon a time Tradesy was a wonderful place to sell, best of the bunch. Now with their new return policy which places the burden of original shipping on the seller no matter what the reason for return I'd say it's fallen to the bottom. I just received notice of another return, no problem with item but unlike the old days where Tradesy would keep it and resell it themselves it's being sent back to me and all the money from the sale (including shipping) was pulled from my account. Why are they charging such a high commission rate when they offer such crappy service?

Date of experience: July 23, 2019
Arizona
1 review
0 helpful votes
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Multiple Purchases and Multiple Smiles
August 30, 2021

After about 30 purchases to date, the products and Sellers have been great. Of course nothing is perfect, however I can say that the one or times there has been an issue it's been resolved expeditiously. I'm very pleased and will continue to use Tradesy often.

Date of experience: August 30, 2021

Overview

Tradesy has a rating of 4.2 stars from 9,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition and fast delivery. Tradesy ranks 1st among Used Clothing sites.

service
516
value
266
shipping
271
returns
109
quality
3,603

Instant Feedback

25,529 reviews
+163