Tradesy

Their return policy benefits tradesy and the seller is out a shipping insurance and signature fee. I sold Brand new Chanel Sandals $625 at a 10% higher commission than other sites at 20% thinking this company was a cut above the others. So disappointing, Not deserving of sellers product.

Should be able to rate sellers because I'm dealing with someone who is a complete flake and should not be able to sell! She's had my money for these shoes I purchased since three weeks ago and still hasn't shipped them. Keeps making excuses and now says she cannot find the shoes!
I have purchased several items and cannot believe how often sellers inaccurately describe their items. And you only have three days to initiate a return so if you're out of town for even a day or two, let alone a vacation, you are out of luck and stuck with low quality things that haven't been described accurately or just simply don't fit!

I've had so many issues I'm pulling my closet and transferring to let it go/ posh mark. Not only do they take forever to send out shipping kits, they do not answer emails and phone conversations lead to empty promises. It's the most incompetent and adolescent excuse for a company that j e ever dealt with. Additionally, they line to do whatever they can to avoid giving refunds and payouts, putting all of it on the consumer which is kind of the reason for their cut. So I'm wondering why I bother. It's like buying a house myself and then paying the agent 6%. No thanks.

Was kind of hesitant to use this site but decided to go for it. I purchased a $1,700 Louis V bag. When I finally got the bag (after it had been shipped out from China) it was a different bag with a different time stamp, 2 years older than the one advertised. Seller simply told me that they messed up the orders and sent my bag to someone else. I absolutely do not plan on shopping here again, as the customer service were no help whatsoever. Regretting ever even buying from here.

Tradesy as a website is AMAZING. Very prompt, professional customer service. Always willing to go the extra mile to satisfy their customers. I shop almost everyday. If I could afford it, I would buy everyday! I just got a Louis Vuitton Speedy 30 for only $480! It's beautiful. And a pair of Givenchy Shark Lock boots, I only paid $1200! They retail for $2500! You can't beat that! Almost every seller I've come in contact with seems to have very respectable, and similar values. Of course their are the bad apples. But such is life... Tradesy is awesome! If you can afford the designers and prices. Don't hesitate! You wont regret it!

Tradesy has quite stealthily sought out the demise of sellers who sale mainstream merchandise that caters to the average shopper. A few months ago they raised their commission rates from 8.9% to 14.9%. Yesterday, they sent sellers an email stating that any items sold for $50.00 or less, they will take a flat commission rate of $7.50. I believe this is a way to push out sellers who do not consistently sale high end merchandise.

Tradesy has failed to realize that most of their earnings in totality have come from lower priced items that the real world can afford. More affluent shoppers prefer to purchase new items and enjoying the shopping experience in stores. Although it may not be now, I believe Tradesy is going to regret making this decision.

Worse return policy ever. When bride saw dress a week after receiving, the color swatch was not the same as dress I received. Seller misrepresentation. Upon contacting customer service they "checked into it" and said nothing they could do because outside of 4 day window. No response from seller when contacted. I'm stuck with a lovely bridesmaid dress in the wrong color in addition to the correct one I had to purchase because of Tricky Tradesy's lack of concern for their customers. Won't be tricked again and I hope others will be aware of bad business!

I have made over $150,000 in sales on Tradesy, was considered a pro seller with my own account manager. Then they slowly started making up reasons to force returns on me even if item was not misrepresented. I while ago they mandated inventory increase to avoid an increase in commission. So i went and spent thousands of dollars on new inventory. Meanwhile they come up with this new policy where they basically give themselves the space to force any return for whatever reason on to the seller while giving the buyer store credit and not a full refund as stated in their own policy.
If this isn't false advertisement and manipulation for personal gain, I don't know what is.

I removed all my 1500+ listings and will never ever go back again. Between eBay, Pinterest, instagram, shopify and google, I can sell my own inventory and not have to feel used and abused.

Sellers be aware! They close your account for no reasons! Their emails seem threatening! Poor customer service! Even worse than Ebay. Al least ppl who work for Ebay actually help you. But Tradesy does not! When you try to communicate with them, they just argue with you without providing any actual help! Also they dont have a organized system that handle arguments. They email that they provide is useless and non-responsive. There is no useful information provided through the email.

So it seems like Tradesy has a new return policy again, but this time they accept NO RETURNS. As a seller, I think it's unacceptable. Considering the fact that sellers haven't even been notified about the new return policy, I'm not even sure its Legal.
Paying them 23% for what? Nope I'm done. Selling my last pieces and out.
If they change their policy and stop accepting returns for any reason like all other resale websites, maybe I'll rethink it.
But for now, bye-bye.
Won't be surprised to see more sellers to follow.

So once upon a time I really liked this site, had pleasant experiences, but not anymore. The past two times I have ordered an item the sellers have cancelled the very next day. I called customer service and the representative could've cared less. I will not be shopping on the site again. And I agree with one of other reviews that the prices are ridiculously overrated. Most of times they want either more than what it cost new or the same. Come on folks it's second hand products!