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Tradesy

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Georgia
3 reviews
4 helpful votes
Follow A T.
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It's not a good sign that you cannot even view items for sale without a constant pop-up box wanting your email address and it won't stop until you turn off block all cookies. None of the other sites I shop at do this, so red flag number one.

Date of experience: March 31, 2018
New York
1 review
0 helpful votes
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4th purchase with tradesy and very happy
December 11, 2021

Easy to contact seller. Great having them rated so clients feel secure about ordering. Return policy is great too. The bag was in fantastic shape. Speedy delivery. Quick response when I had a question.

Date of experience: December 11, 2021
California
1 review
0 helpful votes
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Confused about guarantee
November 23, 2021

I purchased an expensive designer wallet over $300 and had no idea it was being shipped internationally. Also was worried that your site does not guarantee anything international. It should be more clear about where items are coming from especially if it changes the return options.

Date of experience: November 23, 2021
Florida
1 review
0 helpful votes
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Seller was friendly and fast
January 3, 2022

I was looking for extremely rare shoes. After trying to order them from Poshmark twice with no success, this seller was straightforward, quick, and professional. Superior product in new condition, as well.

Date of experience: January 3, 2022
Illinois
2 reviews
0 helpful votes
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Tradesy is always great
December 16, 2021

By now I've bought three high end handbags from Tradesy and each bag was perfectly described and there were no "surprises" when I received them. They handle everything seamlessly. You can absolutely trust the sellers' descriptions and receiving your item in a timely and professional manner.

Date of experience: December 16, 2021
Michigan
3 reviews
0 helpful votes
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AWESOME!
February 7, 2022

Love the ease of shopping on line with Tradesy and so much to choose from! I was a little nervous buying my LV second hand but now, I would totally recommend it if you want great, verified products and awesome customer service!

Date of experience: February 7, 2022
Arizona
2 reviews
0 helpful votes
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Broken boot
January 26, 2022

The boots were described as brand new but came ripped inside. For $ 2620! $820 above retail! You would of expected perfect quality, especially if advertised as brand new! Very disappointed. Was looking forward to wear them and have them in my closet and got damaged goods. Should of been inspected more careful before shipped out.

Date of experience: January 26, 2022
Mississippi
3 reviews
0 helpful votes
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All saints Red Snakeskin Booties
February 15, 2022

It was easy to find what I wanted. My booties arrived quickly and in perfect condition. The fit is true to size and they are as pictured. I absolutely love them. I've had a great experience with this seller.

Date of experience: February 15, 2022
New Jersey
1 review
3 helpful votes
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Only received 1/2 of my order. Contacted the seller who let me know she shipped but nothing was updated nor did I receive the package. I emailed Tradesy 3 times and waiting 48 hours (they say someone will contact you within 24) each time and STILL have not heard back. Starting to wonder if I will ever get my money back. Will not be buying on their site again.

Date of experience: August 17, 2017
Florida
1 review
0 helpful votes
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Perfect condition just as described
September 13, 2022

Shoes just as pictured and described, beautiful royal blue.
But Tradesy is not easier after they added a sister company - I don't want to create another account it would be ok if you could shop from and pay from Tradesy

Date of experience: September 13, 2022
New Jersey
2 reviews
14 helpful votes
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Just wanted to inform everyone that Priority's 2-3 shipping only costs 5.95 if you print it via paypal. Unfortunately Tradesy likes to take advantage of both sellers and buyers by overcharging on shipping to benefit themselves. Shipping used to be $8.50, but according to them USPS has recently increased their shipping rates. Yes, that is true but Priority flat rate is only $5.95. Now Tradesy wants to scam more customers by increasing it to $10.50. Yes, that's right, $10.50 for a prepaid shipping label. Keep in mind that they don't provide shipping supplies for the $10.50.

Another thing I would like to point out is even though buyers only have 4 days to request for a return, that's completely false. After a week or two weeks, tradesy allows buyers to return and they'll take back your earnings. Avoid at all costs.

Date of experience: April 21, 2017
Michigan
2 reviews
17 helpful votes
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Horrible Return Policy!
February 15, 2016

If you happen upon Tradesy keep it moving. The return policy is offensive at best and at worst shady as this site literally holds the purchasers money hostage with terms such as "site credit" which loosely translated means you won't get your money back even if you return the item. Instead, you must purchase something else from this awful knock off retailer who knows nothing of customer service. Do your homework and check the reviews. They all say the same--run do not walk away from this site. They should be reported to the better business bureau!

To update my experience with Tradesy, after a little back and forth I was told that as a one time courtesy, Tradesy will refund my money. They did. However, because it is not a simple return/refund policy, I still recommend that buyers beware.

Date of experience: February 15, 2016
California
1 review
0 helpful votes
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No protection in shipping At All!
January 31, 2022

My item was stuffed in a padded FedEx envelope. No box, no additional padding, nothing. This is a $700+ handbag--why not treat it with more care?! Somehow by the grace of God, it didn't arrive ripped apart and dented.

Date of experience: January 31, 2022
Florida
1 review
0 helpful votes
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Looks like the seller bought a "Burberry" bag with worn corners from Tradesy and was scammed so she turned around, put the item up for sale with the same inaccurate description, and scammed me in order to get her money back. I'm not going to do that to another person, however I am going to warn others to be very careful before spending a lot of money. The pictures posted do not give accurate descriptions. Once delivered you only have 4 days to request a store credit. You cannot even ask for a refund. My advice, If it is available on the designers website you are better off saving your money and buying it from them in order to know what you are getting. Don't waste your money because truth is you just can't trust people and you end up with a fake bag with worn corners like I did.

Date of experience: December 27, 2020
Kyara P. Tradesy Rep
over a year old

Hi Heidi,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our sellers to have and apologize for any inconvenience this has caused you.

Regarding your Burberry Tote (27889293) order, it sounds like you may have a potential misrepresentation case. I can confirm that we do give our buyers 4-days from the delivery date to request a return for any reason. However, the refund method depends on the reason why you are returning. While our team generally issues refunds in Tradesy site credit for fit/style returns, do know that we offer full refunds in cases where our team agrees that the item is misrepresented.

Last - since we have a zero-tolerance policy when it comes to inauthentic items or replicas, feel free to let us know at any point if you'd like to have your item authenticated. If the item is found to be inauthentic, our team will provide you with a full refund back to the original form of payment.

Again, we cannot apologize enough for the inconvenience here. If at any point you'd like to discuss this further, please feel free to give our team a call at 844-988-7233 anytime Monday-Friday from 8AM-1PM PST and any of our specialists would be happy to assist further. Otherwise, you can reach us at team@tradesy.com.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New York
1 review
0 helpful votes
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Bless up
December 14, 2017

Saved hella money other sites don't deserve this type of attention. Didn't even know this site was a thing now I saved 70 it was on sale for no reason and then they just took off 20 still not sure why but thank god my bank account was already pretty light but now there's still gonna be something left

Date of experience: December 13, 2017
California
1 review
0 helpful votes
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AG endear jeans perfect
July 3, 2021

Beautiful gently used high quality jeans. Just what I was looking for. Exactly As described. Fit perfectly. Arrived promptly. Thank you!
(Smashed and torn too small usps packaging envelope. Packaging was disappointing.)

Date of experience: July 3, 2021
Georgia
2 reviews
0 helpful votes
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Well run company!
March 5, 2022

Nice selection and well set up website. Very quick to handle any glitches like my thinking the dress went to the wrong person…. They immediately began helping … and then I realized Fed Ex had put it at our back door!

Date of experience: March 5, 2022
Hawaii
1 review
0 helpful votes
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My first purchase was very sketchy! The blouse I ordered didn't match the description at all. It was gross; stained, snagged everywhere, and pilling, even though the seller described it as;
"Like New
This item may have been worn but has no visible signs of wear. ". I immediately sent photos to Tradesy and returned the item the next day. Tradesy expeditiously refunded my purchase no questions asked... the blouse condition spoke for itself. Since then, I've made 11 additional purchases, no complaints all is great on Tradesy... so far. Be smart shoppers and I think we'll be alright! Good luck.

Date of experience: July 25, 2017
Texas
4 reviews
19 helpful votes
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Ex Tradesy seller
December 16, 2015

Tried Tradesy for less than 3 months, had several rollers but only sold one item! Tradesy charges a lot for nothing, you do all the work, they provide boxes & help with shipping(if you ever sell anything) and take 9%! EBay is so much easier & cheaper, & stuff actually sells, screw Tradesy.

Date of experience: December 16, 2015
Ohio
2 reviews
0 helpful votes
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Damaged goods
July 17, 2021

Sellers of 2 different pairs of heels false advertised as good condition when in fact both were defective & damage - unsafe to wear - garbage that i would not donate much less then try to sell for good money

Date of experience: July 17, 2021

Overview

Tradesy has a rating of 4.2 stars from 9,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition and fast delivery. Tradesy ranks 1st among Used Clothing sites.

service
516
value
266
shipping
271
returns
109
quality
3,603

Instant Feedback

25,529 reviews
+163