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Tradesy

How would you rate Tradesy?
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Minnesota
1 review
1 helpful vote
Follow Aleksandra D.
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I have already bought a few items on Tradsey and I am hoping to buy more soon!
All of my items were authentic, brand new with original tags - exactly as described by the sellers. Quick and nice communication with the sellers! Shipping was super Speedy too!
Great job! Five stars!

Date of experience: May 17, 2019
California
1 review
11 helpful votes
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The other reviews with 1 or 2 stars are either fake (competing sites) or part of the 33 percent of Americans that don't know any better. So far so good. Much easier and better than Ebay. I have over 1,600 listings that they have imported from ebay for me. We have had only 1 pair of jeans returned because they did not fit the buyer. Tradesy handled the return very well. Ebay needs more competitors. They have made the selling so complicated and in favor of the buyer, that it is tough to do business. Give this site a break! They are new and I'm sure it will get better with time.

Date of experience: October 24, 2015
Wisconsin
1 review
0 helpful votes
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Online purchase was easy. Product received looks like it is an knock off that does not include
Jawbone feature which allows for easy replacement of lens. It says JAWBONE on the frame and
U.S.A. design.

Date of experience: May 17, 2021

Very easy
May 12, 2021
Previous review

Very easy. Thanks.

Date of experience: May 12, 2021
California
1 review
8 helpful votes
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Item "Not For Sale"
March 15, 2017

I purchased a pair of Sam Edelman sandals. My credit card was charged immediately yet several hours later I received a notice from the Seller that they "were not for sale". No apology, no, sorry for false advertising. Tradesy says it will take 5 days to see my refund. If you could pull my money immediately, you should immediately issue a refund. I didn't cancel. YOUR Seller failed to remove the item. No recourse on their website. Will never use their site again and telling everyone I know.

Date of experience: March 15, 2017
Pennsylvania
1 review
1 helpful vote
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Great Bag
October 5, 2022

Only reason I'm rating 4 stars is because the listing was "like new" and the pockets were listed as clean but there's definitely crumbs and debris from use. There are also come markings from use where the strap buckle is. This was not in the pictures or noted. Pockets can be vacuumed but as someone who sells on other sites, always call out any marking - especially at this price point

Date of experience: October 5, 2022
April T.
Wisconsin
1 review
7 helpful votes
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Tradesy use to be a great company to sell on about 2-3 years ago. When I would sell something their commission was way lower and the day I shipped I got paid that day. Now there commission is 14%!!! I believe it use to be 7-9% also it takes almost 3 weeks before they release your money even after the customer has received your item 2 weeks earlier. Then another 4-5 days to show up in your account. And if you ever email then it usually takes 3 business days for them to get back to you. Your better off selling on a different site don't waste your time.

Date of experience: May 3, 2017
Minnesota
4 reviews
9 helpful votes
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I've had good experiences
November 26, 2016

OK, so Tradesy is eBay of the clothing world. Everything and anything can be sold on here, from designer clothing to some lip balm. Shipping is usually between $10 and $20, depending on how large of a bag needed to fit in the garment. I am from a seller's perspective- I've been on the site for about 3 months and have only sold one item. I received the bag to put my item in and shipped it out quickly, within a month I got my payment after the 2% fee or whatever tradesy will take, and the other 2% (I think) safe transfer fee. The thing about this site is that you need to ask questions. The sellers are mostly experienced and will answer any question you have. If not, DO NOT BUY FROM THEM. Most sellers want their items gone. It's a good discount site once in a while. Some sellers can be haggled.

*If you want to look up my closet, feel free to message me. I sell plus sized shorts, size 8 women's shoes, and medium sized tops and dresses.

Date of experience: November 25, 2016
Virginia
1 review
1 helpful vote
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First time experience...
February 3, 2022

Excellent site! Super easy to navigate the site and search for specific items. Had a question for buyer, responded in less than 10 minutes. Friendly, professional and exceptional range of unique items at relatively reasonable prices.

Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you.

Date of experience: February 3, 2022
Oklahoma
1 review
2 helpful votes
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Picky Python
October 30, 2021

I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. These pythons were shipped in style. Love the way this seller does business. Hand-written note along with a cute thank you card on the inside. Keep it up Sitejabber you are winning!

Date of experience: October 30, 2021
Georgia
1 review
0 helpful votes
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I love it!
September 7, 2022

The entire process was smooth from start to finish, I was initially hesitant to purchase from this site, but I've only had positive encounters; all of the products are described well and come as pictured. No surprises with Tradsey, only a satisfied, happy returning customer.

Date of experience: September 7, 2022
Illinois
4 reviews
16 helpful votes
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The customer service for this site is non existent. I recently purchased a bracelet on there that does not match the description or the picture listed whatsoever. It was supposed to be yellow gold with opal crystals. I received a rose gold with regular crystal bracelet. I tried to return the day I received, then tried to file a misrepresentation claim the following day. I've been passed around from representative to representative with no resolution in sight. They sent me to different departments with no update on any of the misrepresentation claims I've filed. Don't waste your time here, you're better off just going to ebay or joining a resale group on facebook.

Date of experience: August 16, 2017
Georgia
1 review
0 helpful votes
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Would purchase from Tradesy again!
August 5, 2022

I have purchased a handful of items on tradesy previously over the last 3 years and I've had a great experience each time. I love purchasing from seller's who advertise they will ship next business day because I want my items as soon as possible!

Date of experience: August 5, 2022
Missouri
1 review
0 helpful votes
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Chanel earrings
June 7, 2021

These Chanel earrings were on my watch list and I finally decided to go for it and placed my first order. They are gorgeous and came as described in original box with receipt. Transaction went perfectly smooth and was shipped quickly with tracking. Love them!

Date of experience: June 7, 2021
West Virginia
1 review
10 helpful votes
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Bought a bag, thought I was getting a Chloe Faye Backpack in medium! Great price! Should have known, it was shipped from China, folded in a tiny little box! Destroyed the integrity of the leather. The serial number was in a totally odd place which raised red flag.
Returned immediately to Tradesy, they waved their magic wand said it was real and even though it was folded like an accordion, I had to take it back or accept site credit! So I was stuck and had to add money to purchase another bag that I could have bought elsewhere for much less. And they ended up with an additional percentage off which I wasn't allowed to use. Waiting for the overpriced bag to arrive, fingers crossed. I will never do business with this company ever again and would not recommend it to anyone! I don't want to buy a designer bag and have it ship from China! Terrible customer service!

Date of experience: July 6, 2019
Hawaii
2 reviews
0 helpful votes
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AwesomeAs always
May 16, 2021

Quick shipping and items is just as described. I ordered about a week ago, seller confirmed and shipped within 72 hours and I have the shoes. They are perfect and my daughter will love them. Thanks for always being an option in my spending budget.

Date of experience: May 16, 2021
Florida
1 review
0 helpful votes
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Not the best experience
March 10, 2022

The bag outside is in fair condition. However, inside was full of some kind of mess like sawdust. It took a while to clean it out and even now it still is shedding this dusty film. I won't purchase again.

Date of experience: February 8, 2022
dev o. Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Illinois
1 review
0 helpful votes
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Be Wary!
September 30, 2022

I found a Gucci Pelham tote rated AA. I received it and it looked brand new (too new). However, inside the pocket of the purse was a black tag with a letter and numbers but no QR code like the Gucci bags I bought at Saks. Company that sent "authenticity card" with bag states that no "brand owner endorses this document." Waiting to hear back from Tradesy vendor. There is a 4 day return policy.

Date of experience: August 31, 2022
Massachusetts
1 review
17 helpful votes
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I have never publically complained about a website but I want to warn you to do your research before considering purchasing from Tradesy. Even Christmas gifts had a four day return policy so be careful with timing your purchases with recipients' inspection.

The handbag my daughter bought for me through Tradesy was filthy and not accurately pictured nor described. When I complained to Tradesy on Day Four, I was given a generic response--so much for customer support! I wish my daughter had spent more time researching the numerous Tradesy complaints instead of trusting them. I found much better selection and better pricing of same handbag model on EBay.

Date of experience: December 28, 2015
Arizona
1 review
29 helpful votes
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Tradesy charges 23.99% and their service is the worst for being this much! They are returning an item that I sold even though they agreed that it was accurate. They're saying that they can't obtain the fair market value. Ridiculous! Total waste of time and full of BS! This site also takes almost a month before they release your hard earned earnings! Soo crazy! Beware of this site! Hope it gets shut down! They are like thieves, so ridiculous l!

Date of experience: March 5, 2020
Oklahoma
1 review
0 helpful votes
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Very happy with my order
November 4, 2021

My MK purse was packed neatly in a protective box from Tradesy. I could hear the mail carrier scanning the package at drop off, so i was excited to be home when it arrived and opened it immediately. Thank you!

Date of experience: November 4, 2021

Overview

Tradesy has a rating of 4.2 stars from 9,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition and fast delivery. Tradesy ranks 1st among Used Clothing sites.

service
516
value
266
shipping
271
returns
109
quality
3,603

Instant Feedback

25,529 reviews
+163