I have already bought a few items on Tradsey and I am hoping to buy more soon!
All of my items were authentic, brand new with original tags - exactly as described by the sellers. Quick and nice communication with the sellers! Shipping was super Speedy too!
Great job! Five stars!
The other reviews with 1 or 2 stars are either fake (competing sites) or part of the 33 percent of Americans that don't know any better. So far so good. Much easier and better than Ebay. I have over 1,600 listings that they have imported from ebay for me. We have had only 1 pair of jeans returned because they did not fit the buyer. Tradesy handled the return very well. Ebay needs more competitors. They have made the selling so complicated and in favor of the buyer, that it is tough to do business. Give this site a break! They are new and I'm sure it will get better with time.
Online purchase was easy. Product received looks like it is an knock off that does not include
Jawbone feature which allows for easy replacement of lens. It says JAWBONE on the frame and
U.S.A. design.
I purchased a pair of Sam Edelman sandals. My credit card was charged immediately yet several hours later I received a notice from the Seller that they "were not for sale". No apology, no, sorry for false advertising. Tradesy says it will take 5 days to see my refund. If you could pull my money immediately, you should immediately issue a refund. I didn't cancel. YOUR Seller failed to remove the item. No recourse on their website. Will never use their site again and telling everyone I know.
Only reason I'm rating 4 stars is because the listing was "like new" and the pockets were listed as clean but there's definitely crumbs and debris from use. There are also come markings from use where the strap buckle is. This was not in the pictures or noted. Pockets can be vacuumed but as someone who sells on other sites, always call out any marking - especially at this price point
Tradesy use to be a great company to sell on about 2-3 years ago. When I would sell something their commission was way lower and the day I shipped I got paid that day. Now there commission is 14%!!! I believe it use to be 7-9% also it takes almost 3 weeks before they release your money even after the customer has received your item 2 weeks earlier. Then another 4-5 days to show up in your account. And if you ever email then it usually takes 3 business days for them to get back to you. Your better off selling on a different site don't waste your time.
OK, so Tradesy is eBay of the clothing world. Everything and anything can be sold on here, from designer clothing to some lip balm. Shipping is usually between $10 and $20, depending on how large of a bag needed to fit in the garment. I am from a seller's perspective- I've been on the site for about 3 months and have only sold one item. I received the bag to put my item in and shipped it out quickly, within a month I got my payment after the 2% fee or whatever tradesy will take, and the other 2% (I think) safe transfer fee. The thing about this site is that you need to ask questions. The sellers are mostly experienced and will answer any question you have. If not, DO NOT BUY FROM THEM. Most sellers want their items gone. It's a good discount site once in a while. Some sellers can be haggled.
*If you want to look up my closet, feel free to message me. I sell plus sized shorts, size 8 women's shoes, and medium sized tops and dresses.
Excellent site! Super easy to navigate the site and search for specific items. Had a question for buyer, responded in less than 10 minutes. Friendly, professional and exceptional range of unique items at relatively reasonable prices.
Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you.
I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. These pythons were shipped in style. Love the way this seller does business. Hand-written note along with a cute thank you card on the inside. Keep it up Sitejabber you are winning!
The entire process was smooth from start to finish, I was initially hesitant to purchase from this site, but I've only had positive encounters; all of the products are described well and come as pictured. No surprises with Tradsey, only a satisfied, happy returning customer.
The customer service for this site is non existent. I recently purchased a bracelet on there that does not match the description or the picture listed whatsoever. It was supposed to be yellow gold with opal crystals. I received a rose gold with regular crystal bracelet. I tried to return the day I received, then tried to file a misrepresentation claim the following day. I've been passed around from representative to representative with no resolution in sight. They sent me to different departments with no update on any of the misrepresentation claims I've filed. Don't waste your time here, you're better off just going to ebay or joining a resale group on facebook.
I have purchased a handful of items on tradesy previously over the last 3 years and I've had a great experience each time. I love purchasing from seller's who advertise they will ship next business day because I want my items as soon as possible!
These Chanel earrings were on my watch list and I finally decided to go for it and placed my first order. They are gorgeous and came as described in original box with receipt. Transaction went perfectly smooth and was shipped quickly with tracking. Love them!
Bought a bag, thought I was getting a Chloe Faye Backpack in medium! Great price! Should have known, it was shipped from China, folded in a tiny little box! Destroyed the integrity of the leather. The serial number was in a totally odd place which raised red flag.
Returned immediately to Tradesy, they waved their magic wand said it was real and even though it was folded like an accordion, I had to take it back or accept site credit! So I was stuck and had to add money to purchase another bag that I could have bought elsewhere for much less. And they ended up with an additional percentage off which I wasn't allowed to use. Waiting for the overpriced bag to arrive, fingers crossed. I will never do business with this company ever again and would not recommend it to anyone! I don't want to buy a designer bag and have it ship from China! Terrible customer service!
Quick shipping and items is just as described. I ordered about a week ago, seller confirmed and shipped within 72 hours and I have the shoes. They are perfect and my daughter will love them. Thanks for always being an option in my spending budget.
The bag outside is in fair condition. However, inside was full of some kind of mess like sawdust. It took a while to clean it out and even now it still is shedding this dusty film. I won't purchase again.
I found a Gucci Pelham tote rated AA. I received it and it looked brand new (too new). However, inside the pocket of the purse was a black tag with a letter and numbers but no QR code like the Gucci bags I bought at Saks. Company that sent "authenticity card" with bag states that no "brand owner endorses this document." Waiting to hear back from Tradesy vendor. There is a 4 day return policy.
I have never publically complained about a website but I want to warn you to do your research before considering purchasing from Tradesy. Even Christmas gifts had a four day return policy so be careful with timing your purchases with recipients' inspection.
The handbag my daughter bought for me through Tradesy was filthy and not accurately pictured nor described. When I complained to Tradesy on Day Four, I was given a generic response--so much for customer support! I wish my daughter had spent more time researching the numerous Tradesy complaints instead of trusting them. I found much better selection and better pricing of same handbag model on EBay.
Tradesy charges 23.99% and their service is the worst for being this much! They are returning an item that I sold even though they agreed that it was accurate. They're saying that they can't obtain the fair market value. Ridiculous! Total waste of time and full of BS! This site also takes almost a month before they release your hard earned earnings! Soo crazy! Beware of this site! Hope it gets shut down! They are like thieves, so ridiculous l!
My MK purse was packed neatly in a protective box from Tradesy. I could hear the mail carrier scanning the package at drop off, so i was excited to be home when it arrived and opened it immediately. Thank you!
Answer: Don't Do It! It takes at least 10 days to get paid. They prefer people that they can control. When you become successful, they will make upp a reason to suspend your account. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Bunch of Bullies! Find an alternative. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. THEY NEED TO BE TAUGHT A LESSON!
Answer: They advertise a strict selling policy of authentic and accurate descriptions for listing. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there.
Answer: It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. So if you put your trust on tradesy, you are 100% WRONG and will get scammed.
Answer: Yep. Tradesy are infamous for holding your money! They will also refund a sale without any communication with the seller, they don't even tell you why. Tradesy hooked up with Authenticate First, these people don't know what they are doing. Well the messed up big time with my bag, see it was authenticated by a very reputable company. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. The bag was in perfect shape. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". No explanation why, nor when I can expect my property back. Punks! I am still waiting to receive my bag back. I have read on other sites that Tradesy keep the returns and seller is SOL. One seller was screwed out of 2,500 and never received her property back. Tradesy are shady. Another seller has started a class uit action. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Apparently they resell the items on another site. The person who started the class usit actin has proof of same. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. I have removed all my items from this shady scam company. I hope the class suit action closes this scam company down!
Answer: Don't ever do business with Tradesy ever! Learned my lesson. Bought a Chanel bag that doesn't look like anything they showed. I took some pictures of what I received vs. what they showed on their listing. They still ignorantly argued that those are the same item. They refused to refund me back the money. I finally disputed it with the credit card company. Tradesy almost ripped me off of my $1,600
Answer: I do not shop with tradesy any longer. FAKE prada duffle bag and im done.
Answer: Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. If I were you, I'd contact Tradesy immediately. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. How many days has it been since you purchased the handbag? The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. We only have so many days to confirm that we will have the item will ship in a timely manner.
Answer: I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Do not use Tradesy... everything negative you read in reviews is true unfortunately. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO... RUN from this site... save yourself the craziness of poor business practices. Best of luck to you!
Answer: I just had a worst experience with customer service also. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. The authentication card was also missing and there was no dust bag as listed. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? There was no sign that the item was on final sale. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. It was the worst experience of customer service they've had. Lesson learnt and I will not do any business with this site anymore. I will write to BBB and I hope people will do the same.
Tradesy has a rating of 4.2 stars from 9,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition and fast delivery. Tradesy ranks 1st among Used Clothing sites.
Hi There,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.
We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.
If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.