Tradesy Reviews Summary
Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very positive experience- first time using a second hand site to purchase a designer item at a discounted price. The dress was in excellent condition and the seller responded right away to my questions.
Great customer service. Quality luxury items. Easy processing and shipping. 10 out of 10 would recommend.
It was shipped quick and the item was in great condition
The seller was absolutely amazing! My bag came very fast and in amaZing condition.
Great item, as described, shipped and received quickly. Thank you!
Easy to order and deliver. Product was exactly as pictured. Would use this site again for sure!
Perfect experience! First time using this site and it was seamless. Love my bag and it was exactly as described. Thank you
Delivery driver did not place the package at the proper entrance. Instead, the driver placed it out in the open on public steps where any passerby could easily take the package. If you walk 10 feet farther, you will see a more secluded entrance with a call box, where all other delivery drivers place packages.
Non complicated! I would and have purchased from Tradesy before!
The purchase of this ring was easy and the seller was thorough. I love my ring. Tradesky was also very efficient on two previous purchases I made that I had to return due to them not being the right size. I enjoy using this site.
Great product, with good selections of those products. I will definitely use this website again for my next purchase. My wife was very pleased with the quality.
The process was seamless and quick. The bag came with everything listed and is a great addition.
I received my order relatively fast regarding weather conditions, thank you
It was a bit long for shipping the item
Maybe the item should have been better describe and detailed pictures of the parts with a defect or damage
Great transaction... product was in great condition and just what I ordered
I bought a new wallet on Tradesy,
It arrived in perfect condition! I will do business with them again!
I received my order within 2 days of purchase and the boots fit perfect!
Great product and exceeded expectations. Bag was clean and brand new and came with product ID cards and tags.
From the business
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nicolette,
Thank you for providing this feedback!
I am so sorry to read that USPS left your package out in the open! On behalf of Tradesy and the United States Postal Service, I sincerely apologize for the inconvenience this has caused you! We continuously strive to provide you with excellent service and are sorry to have USPS let you down. Do know all items shipped with Tradesy must be insured for the worst-case scenario of an item being lost or stolen.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!