TradeInn

I bought a printer for over 300 dollars with a dead power supply. I have been trying to get a hold of hp, but damn near impossible. This printer only has 3 months left on the warranty. DO NOT BUY ANYTHING FROM THESE GUYS! Broken crap comes out of Spain, What a joke. Spain obviously does not have the customer support of a U.S company. I will never again!

YOU HAVE BEEN WARNED!

Very upset with this company. They have taken our money, not delivered our goods, and refused to refund us, or even reply to our messages.

It is so stressful and unfair dealing with this company. I wish I had read other reviews before spending hundreds of euros on sports items. It seems they take many customers' money and simply never deliver the goods. Even if you take their insurance, the insurance company won't reimburse you and just tell you to get the money back from TradeInn. What was the point in paying extra for insurance then?

I can't believe that this company can get away with robbing from so many people and be allowed to keep operating.

I have had to ask friends in Spain to file a police report to try to recover my money, but it is not easy. Does anyone know how we can recover our money using legal recourse if necessary? Any help would be greatly appreciated. STAY AWAY from them for the sake of your own wallet!

Proof of no delivery attached below. No refund. No communication.

I ordered 2 tracker watches. One was for me, the other a mother's day present. I paid online and I paid £3.95 delivery. It said estimated delivery sat 18th March so I thought it would arrive on time. When I looked at the tracking details the parcel is coming from the Netherlands so the delivery date they gave just couldn't have been realistic. It's now Thursday 23rd and still no sign of the delivery. It was a gift and it didn't arrive. Still waiting. Wouldn't buy again. Why not just be honest about where it's being dispatched from and the time for delivery? Never again

Order a pair of New Balance Numeric 440 Hi Trainers on the 16th of April, received on the 26th of April. I bought the pair of shoes before seeing all the negative reviews left online. Was relieved when I received my pair of shoes. Shoebox was not in pristine condition but I don't expect them to be as long as it does it job of protecting the shoes. Shoes are great. Love them. One small error Trade Inn made when they listed the product was listing the colour as black / white under the dropdown size selection. The shoes I received are of the same colour as the photos on the website.

I don't recommand this website.

I never received my product, and laposte, the deliverer company said they didn't deliver, but tradeinn don't want to refund me.

I'm trying directly a refund with PayPal, as tradeinn want to scam me.

Try shopping elsewhere

Edit: my order is ******* and delivery number 6A*******262, but it's been 1 month and a half I'm with your support, I've transfered them the mail from laposte saying the didn't deliver and they still refuse to refund me. Next step if nothing changes is a police report

Edit 2: they still haven't refund me and now ignore me.

This company is a confirmed scam and they are thieves, beware if you want to shop here

Been waiting over a month for a refund! I won't be buying from this company again and I'll tell everyone who I know how bad it is so they don't order from these scammers.

Still waiting for a pair of shoes I ordered a month ago...was meant to be a birthday gift to my daughter. There is no email correspondence option. I'm hurt...the company is run by thieves...

My order (*******) was placed April 28,2022. Delivery chargers were applied for delivery from Thur May 12 to Mon May 16. BIKEINN sent an email that an invoice and parcel were created May 10. They supplied a link to TRACK YOUR SHIPMENT. There has been no updates to tracking information since. I have attempted to make contact through the BIKEINN website. It always comes up as they are not currently on line.
DO NOT PURCHASE FROM IT FRAUDULENT COMPANY.
If you are having similar issues, contact your credit card company and dispute all charges immediately.
Hopes this helps.
Englewood, CO

I purchased a pair of motorcycle trousers ($400) worth but they sent me 4XL instead of L - their website defaults to the wrong item sizing chart. I placed the order and received the wrong size. I wrote back, they told me to ship them back (at my own cost of $160) and now, they're shipping the original wrong size trousers because customs in Spain did not let the package into the country. They then sent me a DHL return bill after I had returned the package (which is what I had originally asked for. This was in February. I've logged dozens of tickets, spoke to the worst customer service agent for an hour, asked for a supervisor or manager to call me and still... nothing! I'm nearly $600 out of pocket. DO NOT PURCHASE ANYTHING FROM THESE LYING BASTARDS!

My order was for a 2021 Dia De Los Muertes Barbie doll. I received a 2022 Dia De Los Muertes doll which I already have. Disappointed and angry because now I have to go through all the trouble and expense of sorting it out. If this is corrected, I will post a good review.

Beware of this company! We are horrified that they get away with taking people's money and are taking action agains them! They sent half a kayak and refuses to help us with sending the other half!

Ordered a jumper item was just left outside on my doorstep. Something happened to my item. Merchant wouldn't do anything about the missing item. Or refund me. Total scum bags.

Order number *******

I bought a hoodie and a bike bag from BikeInn with no issue. Three months later, 5 separate charges (~$400 worth) for women's size 8 shoes appeared on my Paypal (I'm a men's size 11). I DID NOT ORDER THESE SHOES. I managed to stop 3 orders before they shipped, but 2 made it to my house. They refuse to refund or generate a return label. Paypal is resolving it, but in the mean time, avoid TradeInn or any of their subsidiary sites if you don't want them fraudulently charging a bunch of stuff to your card.

We placed an order with Trekkinn (one of Tradeinn's online stores) on 14 August 2020. The estimated delivery date was 1-7 September 2020. The parcel arrived on 21 December 2020. It took more than 4 months to get the order.

If you need your purchase anytime soon, we recommend you avoid their stores: Waveinn, Swiminn, Runnerinn etc.

Don't buy anything from Tradeinn! I'm located in US, found their.com website with prices in USD. Bought a pair of Nike pants on Nov 6th 2022. Got a delivery date between Nov 10th to 15th 2022. Found out package was sent from Spain (?) And package did not move at all from Nov 9th until November 29th. I finally received my package on Dec 2nd. Unacceptable that they hide the fact that they are not a US based location and the package gets stuck in customs anywhere from 15-60 days which means that Tradeinn is very well aware of the fact that they can never deliver at the dates provided on their website when ordering. I am now trying to return my item (since I bought the pants at a legit site in the meantime) and they have the audacity to ask for a charge of $35 for a return label because remember, they're being sent back to Spain! What a scam of a company!

This company sends out faulty goods and changes you to repair and pay for the return postage!
Be warned they just sell junk and take months to deliver

Extremely unhappy and disappointed with the service! I ordered a device on August 18, order number *******, and almost a month later, I have received nothing! I was given a Colissimo tracking number... which indicates that Colissimo, in France, has never received a package, has not taken charge of a package. I paid almost 190 euros for this product, and I got nothing, it's shameful, for a first experience on this site! If I do not have a replacement product shipped quickly, I file a complaint at the police station where I reside in France as well as a complaint in Spain, for fraud, with the police in Celrà, in Girona. Sincerely, Mr.

First of all, please note that this company scores approx. 32% (1.6/5.0) on Trustpilot UK, meaning that the vast majority of its customers are scammed, robbed, overcharged, do not receive products, etc.
In my case, an order of hundreds of euros from diving equipment was never delivered. The company refuses to reply, rectify its 'mistakes', or simply refund the amount stolen.
Worse yet, they sell insurance on their website………….but the insurance company does not reimburse you for so-called 'lost products', and claim that this is the responsibility of the trader, i.e., the insurance you pay for has no value whatsoever if the company 'lose' your products.
It seems like the TradeInn and the insurance company have an agreement to take customers' money for both products and insurance, NOT deliver the goods, tell you to seek damages from the fake insurance they sell, then keep your money.
I have reported the matter to the relevant Spanish authorities and am personally in the process of pursuing legal action against such fraudulent and illegal behaviour.
DO NOT purchase online from the company. A little over 3 out of 10 chance you get what you paid for, as independent reviews attest online.
I will update this post accordingly in time.

We ordered goods from this store at the beginning of November, a week later, the goods, according to tracking, are still in the warehouse and were never delivered to us, the support says that the goods will be supplied within 5 days, then they said - a week, in total there are no goods money, DO NOT ORDER ANYTHING FROM THIS STORE, EVER, THEY ARE FRAUDSTERS!