Tractor Supply Co

TSC blatantly advertises to the public that they honor military or veterans service with sale benefits that don't exist. I spent 2 hours on line proving I wasn't lying that I was a veteran. Having completed the on line profile, I went to TSC to use the offered benefits. No discounts appeared on my receipt. I asked personnel, why, and they said I'd have to call customer service. I did. They said veteran discounts had to meet certain criteria, but could not tell me what they were.
TSC is boasting to the public (with counter flyers, bill boards at the entrance, and special parking spaces) without actually delivering any actual benefit. I left there feeling guilty not having shopped at local businesses instead. Which I will do in the future.

I have had multiple issues the last 4 months of going to tractor supply in Chichester nh, the worst was today when a new gentleman that i never seen before but in to a private conversation I was having with my husband and said you brought your car with us? I said yeah why is that any of your business? We'll I'm not going to fill this propane tanks because you not supposed to have this size tank in a car but the other 2 tanks that I had 3 in total, the other 2 were fine to fill and transport home in my car. If this is not making since to you then yes you do have a brain. I said we have had this tank filled here every week for the last 2 months and the other 2 people never said anything to us about it. He was then just very mean, then says he can't fill the other 2 because now there frozen, even though they were in a heated car for 4 hours. I said please go get someone else I don't feel comfortable with you and he was really discriminating against me and my husband because we are poor and a mixed couple. When a another worker came out the only other person we have had issues with there in the past she came out immediately with him I told her he is refusing to help us she tried to cover for him then filled the small tank, I guess it defrosted in 3 minutes! And she made us get someone in truck so we could fill the 3rd tank. They. Don't have a ve no sign that should say if u need a 100lb tank filled it has to be outside in a truck but put as many 40lb tanks in your car! And we reserve the right to be lazy and not help you! No stars I've spent over 1000.00 of money i don't have in the last 3 months there and I cheated can tell you I'm not going back they stink

The beekeeping supplies are low quality built by unqualified people. Boxes have been falling apart in record time. Cheap supplies shipped in from China and boxed in company logo boxes. Low paid workers cheap frames warped and missing nails.
I wouldn't recommend buying harvest Lane honey products

Three times over a two month period went in for propane and three times denied will never go back there for anything ever again went to leave a rating but the page would not let me submit unless rated so I was forced to give it a star I would have given it 0 the page also asked if there is proof of receipt and obviously there is none

That last several saturdays when i have went in to do my regular shopping on of the girls that works there had her two kids with her at work. They were running around and yelling and climbing on things, or another time she had them in a basket next to the register yelling at them. This does not make for a pleasent shopping experience, not to mention those little guys could get hurt or hurt a customer by knocking something over. Look out i see lawsuit in tractor supply's future if she continues to bring them to work. Willow Springs Missouri

I reached out to corporate looking for toolbox parts. The lady that answered was rude and very unhelpful. She attempted to direct me to another company that I had already contacted (WernerCo) that had told me to contact tractor supply because they did not sell directly to the public. Understandable, many companies are that way. I tried to explain the situation but she didn't care to hear about it.

I had to make four phone calls to try and get someone, anyone to resolve my problem. This was regarding an e-gift card that was never received. The level of incompetence is mind boggling and by the way the issue was never resolved. Never again will I deal with this company.

I had a store credit card, that was set up on auto pay. Tractor supply went and closed my store account in order to assign me a new credit card with a totally new number. Be careful folks, they are changing store credit cards to visa credit cards without your permission. They say you have to refuse the credit card in order not to get it. I did not want a visa card. I already have enough cards. I think this is a total rip off and if they had charged me interest because the charges were not made on time I really would be livid. As it is, I am livid, because you should not send a notice for a credit card that you have to refuse in order not to get it.

I received a $10 birthday coupon from TSC if I spent $50. So I ordered online a pack of chainsaw chains for 49.95 and a rod for $3 so I could use the coupon, for store pickup. I received notification my order had arrived and I had limited time to get it, so I drove right away to TSC to pick it up. When I got there, there was no chainsaw chains, only the $3 pole. The clerk told me TSC online does this a lot, where they don't have a product and just don't send it, but do not notify the customer. I wasted my time, gas money, my coupon is now expired. I will NEVER order from TSC online ever again, will only purchase in store.

Let me say no stars. I have been in a all out email tornado over 9 rabbit trays for over 5 weeks. I was charged with no product. There was a sale and I wanted them for the price. The system let me put an order through for 9 trays to be shipped to me at my local store. Weeks went by without an email so I went to call CS and here we are. 3 emails later. Weeks without the trays.Was STILL CHARGED SHIPPING. I am playing mental volleyball with customer service over this.

I have done business for 35 years and I will cut this off the the neck. I work in retail and customer service acts like I'm an idiot and they do not know how to generate a solution. It's simple. I pay, you ship. If you cannot, you can pull from stores to ship to me or for me to pick up at another store. I. Work. In. Retail. I know how this game works.

I was charged and don't have my product. Where I come from that is stealing. So if I go into the store and took what I want without paying, would I be stealing? All I wanted were the trays as they are holding me up from moving. That's okay. I will pay double at your competition gladly! My money spends everywhere. I have been more than patient and understanding. I wish your CEO could see this review and my emails.
Funny to see other people had the same problem in other reviews. What a shame.

Never order anything from TSC online and Never ever give TSC your debit card or bank account number. I am undergoing a nightmare with no end. Once they have it they will continue to use it. Their online store availability is at a completely disconnect from what stores actually have. If you change your order in any way they will send you double, return it and you will get charged freight and get no refund. Illegitimate Random Charges will appear weeks after. Changing your Debit Card will not help. Customer Service is a scam front all pleas for help need to "go to my supervisor". Run.

If I can shop elsewhere, I will! First off, they were not helpful in finding the item I was looking for. They had me running all over the store because they didn't know for sure where it was. Then my items rang up higher than the price marked. Had to argue with the cashier to get the marked price. He accused me of taking a tag from something else, when the tag clearly stated that it was the item in my hand. So beware of them charging you more than what items are marked!

Yesterday wrote a negative concerning Solutions disregard answering phone.
Today called quickly answered by Beverly. Friendly, courteously resolved issue in my favor. Asked to contact her on any other issues.
(She likes pleasing her Mom)
5 starts store and Solutions.

Ordered my husbands Christmas gift on the 17th of Dec. Yes, that's pushing itbut I paid for 1day shipping. Got a text that order was cancelled one minute before customer solutions closed on Dec.19. Then received an email saying that they didn't charge me! So what's the pre authorization hold on the money I need released so I can go somewhere else and get the present? Tractor Supply no longer has it's values focused on good customer service. They would much rather keep your money on hold and ruin your Christmas-and said item is still, 3 days later, there for you to order and them to cancel and hold your money. Do not use Tractor Supply!This is not the company it once was. You cant even email corporate. Or any of the management. Their only thoughts are to get your money, even if it's just to hold! We have been customers for many years, but no more! Will never darken their doorway again, and recommend you don't either because one thing I know, your headed for a big let down.

Trying to get a mower bought, though i found a good deal. Well they decided to lose my credit card information as i was checking out, even got financing through them. Thanks for nothing. Ill just go somewhere else. Literally completed my order and cancelled it 2 minutes later after i no longer had the window open. Doesn't even save when to tell it to on your account. Guess ill go somewhere else then.

Worst experience EVER. Placed an order for 192.002 items purchased not available so they just cancelled without notice. Other item they billed my card and then even though i gave them correct shipping info shipped to the wrong address. If that was not bad enough they only credited back my card the product shipped to wrong address but made me pay the freight. Then i called to get the rest of my credit the 1st time and was on hold for over 1 hour. I decided to call back and got it partially resolved. Now i have to wait for a check in the mail. Want to bet to see if it shows up?

Went to Tractor Supply this afternoon to purchase 20 railroad crossing ties for yard landscape. Got to store and they had the store closed down until 4 pm for a Pet Adoption! Manager needs to be replaced. I took my business elsewhere and will not return!

It took forever to place the order - it takes minutes for every page to load. When done, got an email "thank you blah blah blah". A few minutes later, got another email "Your order have been cancelled" with no explanations.
Called them, pushed endless buttons just to be told that the item is not available...

They sell feed to customers with bugs and mice in their feed. Not healthy for your animals. I asked the manager to fix the problems for 6 weeks straight. Still bugs and mice in feed. Looking for another feed company. I know because I use to work for them. They treat employees and customers with disrespect. I was bit several times by bugs, trying to clean the infestation that my boss refused to do and I have several bug bites on my arms and hand. Not a good place to work, not a friendly environment, not healthy for your pets and farm animals. People beware.