Tractor Supply Co

I frequently visit Red Lion TCS, but I went to Rt 30 TSC Thursday afternoon 7/27, and the woman helping with chicks was rude and talked down to me. And when asked for specific chicks, she said, "You'll get the ones I'm able to catch first." I've only ever experienced positive, friendly, extremely helpful encounters at the Red Lion TSC, so I immediately left and won't be back to that specific store again.

From Tractor Supply in Corpus Christi, TX...
Purchased on April 2022. Paid for 4 pullets (chicks) but received two pullets and two roosters. Was very disappointed.

Manager at the store I called could not answer *any* questions (that's what he told me) so he referred me to the corporate number. I have been on hold for an hour and a half. Ridiculous.

Your review got our attention! Bret purchased a five x 4 foot gate a month and a half ago. Purchased online picked up at Lancaster Tractor Supply. Then sent this useless response after I sumitted my review.

Thanks for your contribution. We hope our response helps.
Response from Product Support:
Thank you for bringing this to our attention. 4ft x 5ft is the common size, which means it creates a 5ft W opening when installed. We will be sure to clarify this in the description. Say what you want,, it only filled a five foot oprnining after we made many modifications! Trying to say that it fills a five foot gap is alot of useless crap worthless corporate response!

My response:

I went to tractor supply in Eynon pa my trailer had a serious problem and two employees came outside both were very helpful there names are Bruce and Pat they advised of there rental trailer which I did rent and allowed me to finish the job I was in the middle of when my trailer broke down they also advised me of the parts needed and provided me with the cost of those parts which I purchased and also spoke to me about financing a new trailer over all those two employees were so professional very helpful in my opinion it's very hard to find employees like those two they need to be recognized for there efforts I was so nervous and appreciative and there reply was this what we do here at Tractor supply thanks again to the both of you for saving the day

Unbelievable bad website. I can drive to the store 20 minutes away faster than place an order. Slow and clumsy. Shouldn't take five minutes to sign in

I bought a 3400 psi simpson pressure washer last September I paid for 3 year guaranteed I used 3 times the pressure pump crack I filled a Camplain I took it to the mower shop they told me to but they never send the pump replacement I had to fix it out of my packet.
If I could review negative 5 I would.

They charged me and they didn't ship. I asked for a refund and they said to wait 3-5 days but it's been 2 months now and they still ignore my email. No refund.

I have bought from Tractor Supply in Cedar Park from the day it opened I have always been welcome from the minute I WALKED IN
I never mat finer people but Sunday 3/12/23 I was TREATED like I was IN WALMART
I GOT so upset I walked out I always gave TS 5 stars not that day

My whole family goes to the wilson n.c tractor supply weekly today we was embarrassed as the cashier had my doughter just 1 of them empty her pockets an looking at me to see if I had stolen anything because the beeper went off it always goes off when I go in to many different stores I have had metal in my body from an accident when I was 8yrs old an 99%of the time when I go in an out of a store it beeps I do not appreciate the embarrassment an looks we got from Kathy at register #2 today at store number1418

The store in dyersburg tn never has hay I need for my miniature horse. It sucks! You can just switch hay everything there out, I have to co to the next county over.

Mobile app never works. Either charges twice or doesn't work at all. Customer service either doesn't want to help or doesn't know how. Rude.

After winning in line for a long extended period of time to return, something who stole the register was closed. Tractor Supply, Elm Rd., Warren, OH.

This was a terrible experience for us. When we received our first order of Silkies we had 2 dead in the box. Before 48 hours we lost 5 in total. We contacted Tractor Supply customer support and they sent out 10 more. When we received them there were 9 dead chicks in the box. Within 24 hours the 10th one died. This was so disheartening. We love animals and can't stand to see them die. The worst part of the whole thing is they didn't have, food, water or a heat source. These babies were stuck in a box right after hatching and had to rely on the old myth of the 30 hours of yolk nutrition. That is a myth debunked by many vets. Many studies show that chicks start absorbing the nutrients in the shell at day 19. Anyway they offered a half refund, but that doesn't take away losing 15 baby chicks. That is emotionally damaging. These babies did not have a chance from the beginning. We worked very hard to keep them alive and still working for the remanning 5. This hatchery needs to do better. Then I sent in my review to Tractor supply and they said hey review it and can't publish it. See the email below. The pictures below are of the 15 baby chicks that died.

Consumer beware. This company will not charge you for an item and fail to give you a reciept, then press criminal charges against you.

The Massillon OH store is notorious for this. They failed to charge a customer and then tried to charge them with a felony. Think about how many times you have told a business I dont need a reciept. This could happen to you.

Once again DO NOT SHOP AT THE MASSILLON OH, TRACTOR SUPPLY.

I wanted to write a review for a Cart that was delivered; however, the review on the TSC website reviews the product HAHA.

The fact that the cart shipped in a box that was SOAKED and the hub, wheel bearings and axle were RUSTED are the problems I have, the product has yet to be tested. Ordered on a Sunday for same day, recieved damaged goods. They JUST picked it up 3 days later with no exchange and now want me to PAY FOR DELIVERY? Are you kidding me?/?

I am sooo pissed off...

I ordered a 2 part order online to be picked up at local store. 1 item they had and was picked up. 2nd item they did not have and couldn't get, yet 2 days later my credit card had a pending amount for that item. I called store and was assured nothing would be charged to my card until item wad picked up. 2 days later my card was charged for that item. I called store, was referred to manager, she in turn referred me to their resolution center and got no where. Finally had to file a complaint with paypal who paid for it. Paypal sent them a request to get details and they refused to answer paypal. Finally paypal sent them something that showed they were serious and TSC then sent me an email and asked me to contact their resolution center and they would take care of this. I did so and after I got transferred to 3 different people, 1 person heard what I needed and hung up on me. Have now requested paypal to collect and punish as much as possible but want public to know this is a very dishonest company

I purchased the Producer's Pride Producer's Pride Guardian Chicken Coop, 14 Chicken Capacity from Tractor Supply in March 2024. I paid for the assembling service Tractor Supplied offered. I had the coop assembled a few weeks before putting my chickens in the coop. I moved the chickens in the coop mid-April so have only been using it for a few weeks. I bought the product because it seemed easier than having a custom-built product and I liked the idea of two doors for entry, one in the enclosed coop and the other for the chicken run. I use the door on the chicken run at least twice a day once to let the chickens out of the coop in the morning and again to lock them up at night. The handle provided to slide the coop door open and closed jams all of the time making it imperative I open and close the door manually from inside the run. The latest problem is the chicken run door fell off. I spent an hour trying to figure out the issue and how to reattach the door then realized the top hinged pulled away from the door making it impossible to get the door reattached. I finally was able to pound the hinge back on the door to get the door reattached but now the door is sprung and does not close easily or tightly; it is a challenge every time I open the door to enter the run and then getting the door to close tightly to protect my chickens. Furthermore, I researched how to make the coop predator proof and found the wire openings on the chicken run were much too wide to protect the chickens from the likes of weasels and snakes so I went out and spent an additional $100 buying hardware cloth with a much tighter mesh. All and all I am very unhappy with the product. In total, I paid Tractor Supply $1,513.65 for the coop, assembly, shipping and tax plus I spent another $100 for the additional protective hardware cloth. I will probably end up having to replace this product to ensure my chickens are safe. I truly believe Tractor Supply should provide me with a refund. I did submit this review to the Tractor Supply website but they refused to post it. I guess they only post positive reviews.

I purchased two items online. One was a large item which was not at my location, and the other was a bag of supplies for the large item (sorry for being cryptic - these are Xmas gifts, and there's an outside chance the recipient might see this review). The bag of supplies was in store. I live approximately 10 miles from the store, and the large item they would ship to the store for free, or to my home for a significant charge. Seems petty, but no big deal. I chose in store pick-up. The next morning I received an email stating that they would "gladly hold the item until the close of business tomorrow" and that if the item isn't picked back up by then, they'll put it back in to inventory AND CHARGE ME ANYWAY. I have a number of problems with this. First off, there isn't any kind of problem yet, and they're already threatening me. Secondly, I'm now forced to make two trips instead of one, because the large item won't be there until after the close of business tomorrow. Thirdly, if they refuse to give me the product, they have no right to steal my money. Fourth, none of this was disclosed prior to my initiating the purchase, so I wasn't given a fair opportunity to decide whether or not to participate in this kind of an arrangement. Fifth, WHAT A HORRIBLE WAY TO TREAT YOUR CUSTOMERS! Once my items arrive, I'll certainly never shop TS again. I won't support anyone who acts like this.