Total Sports Shop

Its a very good product with a excelent comfort. Best for the value and its really worth it. I totaly love the apperence and I am looking to get more different types of this product.

This company is a complete shambles. On 21st April 2020 I ordered what I thought was an official Liverpool kit for my 7 year old grandson. Total cost £44. I got an email pretty quickly saying my order had been received. About 1 week later another email saying my order was now being processed. This seemed quite a long time since I ordered but thought that the Covid 19 outbreak could have been part of the reason so let that go. On 30th April I sent a message asking if they knew roughly when my order would be delivered. On the same day I received a bog standard reply about their delivery information. So still in the dark. On 5th May I sent an email saying that as I had not heard that my order had been sent out then I just wanted to cancel the order. Three days later I sent another mail saying I hadn't heard that my order had been cancelled. On 9th May I received a mail saying my order had been cancelled. No mention of a refund though. I messaged back same day asking when I could expect my refund. That same day I got a message saying that they had no access to their secure payment system as they are working from home but it should be within the next 10 days. That would take me to the 19th May. Guess what? 5th June, still no refund. I have sent three further emails since the 19th May asking when my refund would be received. Not a single reply to any of these. Please, please never use this company to buy anything. Your money will be gone. If I could give a minus figure for a review it would be -1million. Terrible company. No address, no contact phone number, just an email address that they don't bother replying to. SHOCKING!

Excellent quality of clothing and is a vintage item for any Chelsea fan. The value is excellent, Thanks Total Sport Shop!
Definitely recommend.

I ordered a Chelsea football kit with name and number (Hazard/10) on 7th March, it says on their website if it's not a popular player and number it can take up 7-10 days to get it printed, so fair enough, it could've taken till 17th March to get it printed but I'd expect Hazard to be a popular player. In my opinion the kit is a good fake as it says it's produced in Thailand and if you look on the Adidas website it's produced in China and also the shorts are missing the 'climacool' label on the back right which the ones I received don't have. It's a very good fake but it's definitely a fake! I know that I was mistaken by the cheap price but other legitimate website had their shirts reduced and it didn't occur to me that it might be a fake as it seemed a legitimate website. However, they business attire is shocking as they blatantly lied to me in an email about when my package was dispatched. They confirmed that my package was dispatched on 13th March but only received it today and the stamp confirms it was only dispatched yesterday 20th March.
If you want a genuine product then buy from legitimate online shops, i. E. Adidas, Chelsea Megastore, JD Sports or Sports Direct.
I wouldn't buy from them again.

I would advise avoiding using this deeply suspect and highly suspect website. I wrongly assumed this company were UK based and the website seemed legit. However, they appear to be based in Asia and delivery is hence 30 days for personalised items. I ordered on 28/09 and chased the order when it had not arrived in time for my son's birthday on 15/10. I received confirmation that I "should" receive it within a couple of days on 12/10... still waiting and feel doubtful the shirt will arrive within the 30 days the website advises. The responses to my emails were downright rude, aggressive and quite shocking. This guy actially pointed me to the use of "should" as not being a concrete guarantee! He said they are reliant on various postal services and when they have to investigate why things go missing the customer needs to be prepared to wait 40 working days before receiving a refund. I pointed out that it was very difficult to get in contact due to only having an email address... and that the company had exceeded the 48 hours return of contact they assure. He basically replied to say "don't order from us if you don't want to deal with us by email". I pointed out they don't make it clear enough on the site that they are not UK based and stated I was worried about comments online stating goods were counterfeit. When I referred to my intentuin to contact UK Trading Standards he replied to the effect they have no power over an international business. Honestly, this guy sounds a complete cowboy, an utter tool. He made no apology for the delay and left me with no confidence that I would receive a refund. I am bitterly disappointed