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TopResumeReviews 5,696

4.5

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.5 stars from 5,696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

This company responds to reviews on average within 2 days

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Ohio
2 reviews
9 helpful votes
Follow Darren S.
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I had some luck with my resume, but I tried their service to see if I was missing anything. Paid for the "Executive" service where a writer from their "top 10%" was suppose to assist, but after providing all the information I could, several job descriptions I wanted to target, plus a pre-existing resume, all I got was a reformatted resume with a canned paragraph on top. I followed up with a question to see if there was something I should include that I was not currently highlighting in my resume, and all I got was an e-mail 6 days later (past the allowed time for me to get a rewrite) that said it was too much to look at and it would take him too long. If you have any experience just avoid this company - if you need real help, find a professional that specializes in this, not a resume generating machine...

P.S. - I forgot to mention the spelling errors that also accompanied

Added 2/27: I contacted their customer service as requested, and I was told on the 10th that "Someone will be contacting you shortly". On the 23nd with no contact I asked what was meant by shortly, and I quickly got a response that included a new writer. I will update this review after working with the second writer.

Added 3/11: Finally completed the process with the new writer. At best I would say luke-warm results. This company uses highly canned products and it shows on the end products. It is a good start if you have nothing, but expect to do a lot of personal tailoring afterwards, and expect to spend a lot of time trying to get a response if you have any questions. LinkedIn review was pointless and had no value added. I am beginning to wonder if the other reviews on this site are genuine.

Date of experience: February 8, 2016
Chris W. — TopResume Rep
over a year old

Hi Darren, Thank you for reaching out and making us aware of your experience. Please email us at support@topresume.com and a customer service rep will work to make sure that we sort everything out. Thank you.

California
1 review
0 helpful votes
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They provided great attention to detail when it came to asking more questions about my experience that was included in my resume. Great attention to details and quick response.

Date of experience: February 7, 2016
Texas
1 review
0 helpful votes
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Good Value for the price
February 5, 2016

The resume I received was good and met my expectations. Other websites changed much more.

Date of experience: February 5, 2016
Texas
1 review
0 helpful votes
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Sharon did great work on my resume. Now I am confident to send my resume to various companies.

Date of experience: February 5, 2016
Oregon
1 review
0 helpful votes
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I love my new resume
February 5, 2016

I uploaded my resume to an online job hunting site. I received some interesting feedback from Top Resume about my resume. I took them up on their offer. I imediately was hooked up Frank. He asked me some important specifics a few times and before long, I had a working copy of a very professional cover letter and resume. I was very pleased with the courteous service he gave me. I recommend Top Resume!

Date of experience: February 4, 2016
New York
1 review
0 helpful votes
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Nika did a great job on my resume and cover letter. I filled out a questionnaire right after signing up, and she responded in less than 12 hours with the first draft. I only had to make a couple simple revisions. It's more clear, and organized, and highlights my accomplishments and abilities at each job. She was always professional and prompt. I was able to give her insight as to what I wanted my resume to achieve and she listened. The cover letter is easily adaptable. Thank you Nika and TopResume!

Date of experience: February 4, 2016
Canada
1 review
7 helpful votes
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Do not use
February 3, 2016

Absolutely disappointing. 150 follars later all i get is resume that just has sections moved around and bullet pointed. Not to mention that first draft wasnt even relevant to my expertise. Abosolutely NOT satisfied with the service Top Resume provided. Objectives mentioned in the form that i filled in the beginning of the process NOT ACHIEVIED.

Date of experience: February 3, 2016
Chris W. — TopResume Rep
over a year old

Hi Kamran, Thank you for making us aware of the situation. Please email us at support@topresume.com and a rep will work to make sure that we sort everything out. Thank you.

New Jersey
1 review
0 helpful votes
Follow Lawrence H.
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First the critique your resume for free then you take a questionnaire to make sure they write you the perfect resume. 24 hours later you get your rough draft and that's when I started submitting. Its been a week and I have had at least 3-5 phone interviews. Only a matter of time before I get that great paying career.

Date of experience: February 2, 2016
Connecticut
1 review
0 helpful votes
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Great support
February 1, 2016

Victoria was very helpful in helping me fix my resume and cover letter. She is dedicated to helping her clients understand what employers are looking for.

Date of experience: February 1, 2016
Ohio
1 review
0 helpful votes
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I got a job after sending out 1 resume, Joshua was very helpful and he did a great job!

Date of experience: January 31, 2016
GB
1 review
0 helpful votes
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Great Job!
January 31, 2016

It was a wonderful experience working with topresume. My writer Patricia responded to all my comments and queries promptly and in the end my C-V looked much better and professional than it was before.

Date of experience: January 31, 2016
New Jersey
1 review
2 helpful votes
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Great Writers
January 29, 2016

I was very pleased with my Revised resume! I received in a timely manner and when I asked for corrections to be made Nika L. Corrected the document and sent it right back to me. Since using TopResume I have received 5 interview request in my chosen filled after a week of submitted vs receiving no interview request before I re-wrote my resume! I highly recommend

Date of experience: January 29, 2016
Washington
1 review
0 helpful votes
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Working with Nika was convenient and straight-forward. I enjoyed my time with her as she was very flexible and detail-oriented. Definitely worth the experience

Date of experience: January 27, 2016
Nevada
1 review
8 helpful votes
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I paid for the 2 day/48 hour turn around on the executive package. 5 days later I received a 1st draft that had blatant lies, contradictions and a 4" thick run-on sentence. I gave the writer app 2 dozen documents to peruse, 2 days later not a single word from them I emailed them again to see how things were going... 2 days after that, the final day of their agreement, I am told it has been extended, but it will be closed, I can expect another draft soon. I told them to drop my case, stop working on my resume, and 4 hours later, I get an email with some attachments... 12 days crammed into less than 4 hours of work... AFTER I asked them to stop working on my resume. 50 DKP minus.

Date of experience: January 27, 2016
Chris W. — TopResume Rep
over a year old

Hi Tim, Thank you for reaching out. Please email us at support@topresume.com and a rep will make sure that you get taken care of!

South Carolina
1 review
0 helpful votes
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TopResume was the perfect investment in my career. It was fast and efficient and professionally done. Defiantly worth the money.

Date of experience: January 26, 2016
California
1 review
0 helpful votes
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Great Experience!
January 26, 2016

I had a really easy time with Top Resume. They were very prompt and are completely committed to the job. The quality of the resume was good and Muhammed my resume writer was also very flexible. I will definitely recommend Top resume to others.

Date of experience: January 26, 2016
Pennsylvania
2 reviews
0 helpful votes
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Completly Satisfied
January 26, 2016

Cherie did an awesome job and the responses that I have received as a result has exceeded my expectations!

Great job Cherie
Great job Top Resume Team!

Date of experience: January 26, 2016
Florida
2 reviews
0 helpful votes
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I can't say enough good things about TopResume and Jessica, who worked with me in getting my resume completed. She was awesome. Working with this company was like taking a breath of fresh air. I never before experienced such talent and dedication. Jessica took my old, outdated resume and brought it into the 21st century. It looks great, and YES my responses have increased since I've put it into use.
If you're looking to re-do your resume, you 've found the best place.

Date of experience: January 26, 2016
New York
1 review
0 helpful votes
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Excellent
January 26, 2016

Great job Sophia! Employers have been getting in contact all the time! I'm so excited at the offers I'm getting. Top Resume is the best!

Date of experience: January 26, 2016
Texas
1 review
0 helpful votes
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If you listen to what others are saying, it appears some were happy, some were not, in my case, I received more contacts with the resume that I paid for than what I had written.

In the end, all I needed was to get a "foot in the door". TopResume did that in my opinion... It was up to me when I had a "foot " in the door...

Date of experience: January 26, 2016