TopCashback has a rating of 4.4 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCashback most frequently mention customer service, gift card and great experience. TopCashback ranks 5th among Cash Back sites.
I enjoy shopping and getting cash back, Topcashback is excellent with cash back rewards.
Got money back quickly and easily! Not much fuss and website easy to use!
I have been using this site in the last month due to its higher percentage payback at participating retailers. However, all my transactions are at Pending and I'm just not confident that I'm going to get the pay out.
Overall great experience!
They are reliable in terms of cash out (you can get it in PayPal or bank transfer)
The total sum of the order is different from what you get the cashback for but still high enough to worth
The hustle.
Dome sits doesn't register the buy and you have to open a claim so keep all the receipt and information of your buyings.
Hi Eden,
Thank you for the kind review despite some minor issues you may feel the site has. It is important to keep in mind taxes and shipping are not included in Cash Back purchases. So, normally your subtotal is what you will see in your account.
There are instances where Cash Back doesn't track. Our best advice to avoid this is to always clear your cookies & cache, turn off add blockers, start with an empty basket and have as few tabs open as possible. If the transaction still does not track, it is best to submit a Missing Cash Back Claim and we can chase up the transaction with your order confirmation number.
Best wishes,
Erica
This is the best cash back app with the highest percentages back and the most vendors. I love it!
Loving the TopCashback! It's saving me money effortlessly with a user-friendly interface and impressive customer service. Occasionally, the add-ons don't work perfectly, but overall, it's a fantastic app. Highly recommend!
TopCashback is a nobrainer. Cashback on top of your purchase? Just incredible. What's even more incredible is that TopCashback is rock solid in tracking transactions. I've been using it since 6 months and it's been able to track ALL the transactions I've done. The browser extension is quite handy. It ensures that I don't have to visit the TopCashback site to enable the cashback. I can do it from the extension itself. However, if I had to nitpick, one thing I dislike about the extension is that it's a bit intrusive. It will pop-up everytime you visit the site and it has some cashback. I wish the extension would somehow remember that I've visited the site before and the cashback offer has not changed since, so there's no need to show the popup. Another thing I wish they could improve upon is the time they take to make the cashback payable. 14 weeks is WAYYYY too long.
Hi Vishal,
Thanks so much for your kind review! We're happy to hear you are liking our site so far and that all of your transactions seem to track properly. I understand your concern about the extension popping up every time you visit a site. However, if a Cash Back rate changes, which they do frequently, we want to make sure members are aware of that change.
In regards to the time it takes for Cash Back to become payable, this time frame is dependent on a retailer's cancelation window, which in most cases is roughly 90 days. Some retailers can return Cash Back in as quick as 2-3 weeks, but as soon as the retailer provides us the Cash Back, it reflects in your account.
Thank you for taking the time to leave us a nice review despite your minor concerns. We hope to continue to help you save money through our site in the future!
Best wishes,
Erica
Signed up for this site and didn't expect it to work as described. I was wrong- just got my 1st payout today and couldn't be happier! I had purchased a (pricey) robot vacuum using this and actually got the $130 rebate advertised. Excellent experience overall.
Hi Clay,
Thank you for the kind review! We're happy to have exceeded your expectations and you were able to see the benefits of TopCashback. We strive to save our members money when purchasing products big and small. We're glad you got to see the benefit on a larger purchase and hope you continue to do so on further purchases!
Best wishes,
Erica
I love this app, it has a lot of good deals, most of the stores that I love are here😍 sometimes the time to approve the money is lot and in a few cases the purchase didn't apply and don't show why.
Hi Alejandra,
Thank you for the kind review! We're happy to hear you are enjoying our app and you can find most of your favorite stores on there! We strive to have the best Cash Back deals for our members to save the most money. The rate at which Cash Back becomes payable is dependent on the retailer's cancellation window. For some that could be 2-3 weeks, whereas others could be up to 90 days. However, as soon as the retailers pay us, we send you that money. If your Cash Back ever does not track or gets declined, please submit a Missing Cash Back Claim and we can follow up on that for you!
Best wishes,
Erica
Easy to do. Can't believe i haven't done it before!
This site is so easy to use when shopping online! You only have to click an extra time for it to register your shop and you get cash back!
Hi Kathy,
Thank you for the kind review! We're pleased to hear you find our site easy to use to get your Cash Back. For one extra click you can get money back on purchases you were likely going to make already! We appreciate your loyalty to our brand and hope you continue to save through TopCashback!
Best wishes,
Erica
Cash back is easy and fast to work with. The extra money I get while spending is always nice to have.
Best % back of all cash back sites. Quick payouts and bonuses
Best cashback ever seen. Even I'm not in US, I still find better cashback rate in Europe for IHG/Sixt etc.
Very easy to use and easy to get cash back on all my trips
IVE BEEN WITH TOPCASHBACK FOR AROUND THREE YEARS NOW, AND LET ME TELL YOU IVE SAVED SO MUCH MONEY WHILE SHOPPING, NOT JUST IMPORTANT DATES LIKE CHRISTMAS, BUT EVERYDAY PURCHASES.
Always gives the best cashback and has much better customer service than other cashback companies
I enjoy shopping with TopCashback. And I have also refer it to my friends. It helps me save a lot of money.
Hi Naki,
Thank you for the kind review! We're happy to hear you enjoy shopping through TopCashback! Taking advantage of our refer a friend bonus is a great way to get some extra Cash Back while sharing a great deal with your friends! We're happy to hear you've saved a lot of money with us and hope you continue to do so in the future.
Best wishes,
Erica
Answer: I'm a glutton for punishment. So, my view of a success story may differ from your tastes. I bought some liquor at Total Wine & More, going through TopCashBack, in early March. 6 months later, after multiple back and forths, see this absolute disgrace of an answer TCB gave to get out of paying me: Sep 03 2023 Hi there, Unfortunately in this case the retailer has awarded the commission (cashback) for your sale to another affiliate. These other affiliates can include rival cashback portals, comparison sites or even a simple click on a Google ad. This has resulted in the tracking cookie not linking back to TopCashback. We are not denying that you clicked-through to make the purchase from your TopCashback account, but certain aspects can have a negative effect on your transaction tracking and TopCashback not being recognized as the 'last referrer' of the sale. Reasons for a retailer making this decision can include: -If your computer cookies were not cleared before making a transaction -Another website, cashback portal, pop-up advertisement, search engine or comparison site may have linked to your transaction -Coupon codes which are not advertised by TopCashback. -Using ad-blockers on your browser These are only suggestions, however, as the retailer does not advise us which of these is applicable in your particular case. As this is the retailer's final decision, I'm afraid this isn't something we can dispute further. For any future purchases we'd recommend to clear cookies prior to logging-in to your account and avoid the use of coupons unless you see the code posted on our site. We hope any further transactions are more successful for you. Best wishes, TopCashback Support Even scumbag personal injury lawyers don't give these kind of tortuous excuses to absolve their obligations! That is one success story for a man and a giant leap for...what is the word I'm looking for?
Hi there,
Thank you for giving our site a try! Cash Back can take as little as 2-3 weeks to become payable status in your account. It is important to note if you have made a purchase with a retailer that requires booking a vacation or an event in advance, you won't see that Cash Back until after that event/stay has been completed. We do this to ensure that nothing has been canceled. Aside from that, once we receive the Cash Back from the retailer, that reflects right into your account. I encourage our members to check out this blog post we have on site to ensure a seamless Cash Back process: https://www.topcashback.com/blog/how-to-earn-cash-back/. If you have questions about specific purchases, please feel free to contact me at uscustomercare@topcashback.com
Best wishes,
Erica