TopCashback

I purchased appliances through a link for Lowe's. The cashback showed as 'pending' for weeks. I would check every 10 days or so to see if it had gone through yet.
Recently checked it and the pending was gone. In fact the entire sale was deleted from my history! I contacted the site and was told they have no record of me using their site, the purchase or clicking on the link for Lowes. I have terminated my membership. Totally disgusted.

I connected my princess Cruise purchase through this site because of a 3.15% CashBack offer. I checked back several times over the next 10 days, but my purchase never showed up as being tracked, and I rechecked that the offer was still in place each time I checked. Attempting to file a missing Cashback claim, I was informed I needed to file a customer support ticket for this vendor instead. The customer support person decided the best way to handle my situation was to deny any Cashback offer existed, and that none had existed since 2021 - oh, but a new offer just started today in case you check for the offer again...

I've been a member of TopCashBack for a lot of years now and have nothing but good things to say about them. Thus far, I've earned over $1000 in cashback from online purchases that I wouldn't have otherwise gained. With just a click of the mouse you can start banking a hefty nest-egg for a rainy day, and with the browser extension it's even easier to earn cashback and even use coupons for more savings. They have plenty of payout options when you're ready to pull out your cash, including a bonus percentage if you decide to spend your earnings on a partnered retailer. If you're the social type, you can earn a quick $10 bonus for referring your friends to the service, and so will they! To top it all off, they frequently host bonus cashback weekends, sweepstakes, raffles, and a fun hide and seek game with Harry the Hummingbird that can net you some free coinage. Weather you shop online every day or once in a great while, TopCashBack is just right for you!

Proudly and falsely advertised as "rewards usually posted in 2 days".
Once clicked thru, there's never any progress (they like to use the words "next monthly batch" a lot), just made up excuses like:
"it will be in the next monthly batch"
"claim will be submitted next batch"
"submitted to retailers (thru their affiliate online presence network)"
"will take 2 weeks"
"usually takes 2 months"
"generally we find it usually takes 12-16 weeks to get a result"
"as soon as we know anything we will let you know"

Never proactive. Never resolved, Never cashback. Never again.

TopCashback was good, but during the pandemic the company has not been there for me. I kept receiving the same message below on my recent shopping trips ever since the pandemic started as a way to mitigate payout from the company, I suppose. Please note that I do not use any other marketing platforms. However, I will be switching over to Rakuten permenantly since they always have my back. Although TopCashback offers bigger cashback from time to time, it's not worth it given the lack of customer service and technical deficiencies.

"Having chased the status of your claim with the merchant network it unfortunately appears your claim has returned declined. The reason given to us for the decline is "another marketing channel."

The most common reasons behind this declined resolution is either that TopCashback was not the last referred click when making a transaction, or that a coupon/promotional code was used that was not listed on our site."

They permit the creation of multiple accounts under a single phone number, only to disable the account during payout, citing it as a duplicate account. If something seems too good to be true, it often is a scam. For Australian consumers, opting for Cashrewards or Shopback appears to be a safer alternative.

I've had great success using TopCashBack. While it can take a long time for money to be deposited and sometimes claims are rejected, typically cash back for purchases are honored. There are a number of terms and conditions (certain coupons cannot be used with cash back) so I don't usually challenge rejected claims. Recently, a vendor essentially waited until the claim was outside the window to process it and then rejected it (allowing them to say that the claim was too old for consideration). TopCashBack noted this unfair conduct and still honored my cashback (although it did take many months).