If you want to earn cash back and not be scammed and told "we are tracking it down for you" and "nudge" your claim just to find out "the merchant didn't approve your purchase". Well I contacted the merchant and their response is that top cash back is just a bunch of scammers. Waiting for the response from "jack" "Patrick". Scammers pff
* TopCashback attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I reluctant to think that one of the retailers on our site would call us a scam but if you'd like to pass over the details of the retailer I'd be happy to chase that up because it's completely untrue. I am sorry to hear that your cashback was declined but if the retailer isn't going to make a payment to us then we can't put anything in your account and we generally get a reason why your cashback hasn't been awarded if chased up through a claim. We will always do our best to recover the cashback but we need the funds passing over if we're to place this in your account with us.
Thanks,
Jack
Jack Has Earned 13 Votes
Jack S.'s review of Trustpilot earned 2 Very Helpful votes
Jack S.'s review of TopCashback earned 11 Very Helpful votes
Hi there,
I reluctant to think that one of the retailers on our site would call us a scam but if you'd like to pass over the details of the retailer I'd be happy to chase that up because it's completely untrue. I am sorry to hear that your cashback was declined but if the retailer isn't going to make a payment to us then we can't put anything in your account and we generally get a reason why your cashback hasn't been awarded if chased up through a claim. We will always do our best to recover the cashback but we need the funds passing over if we're to place this in your account with us.
Thanks,
Jack