Reservation consultant worked with me to find the best possible flight to fit my schedule and budget. Haven't taken the trip, yet, but look forward to it.
Hi, my experience with Andrey Grove was excellent. He was very patient and customer service oriented. It was a pleasure dealing with him and I will do so for future travels!
Christopher Stark, very professional and helpful.Nothing too much trouble and assisted me in use of 'adobe'
I shall definitely use this Company again,better than any I have used in the past
Working with Serge was a wonderful experience. He was very professional and was able to help us make our plane reservations to our satisfaction. We will certainly use his services again.
Serge was very professional and accommodating. Worked getting us several options until he found one that worked well for us. Will use him again and already referred him to a friend.
My recent experience with Serge Arbitman very good, almost great except for one slipup.
As background, even though a frequent traveler, I had not been aware of companies such as Top Business Class offering legitimate discounted Business Class tickets on overseas flights. So I was skeptical to say the least.
Serge did an outstanding job of assuring me of his offering. I made it clear that I expected him to deliver on exactly what he promised - including the important task of returning my calls. He missed on only one thing - he guaranteed adjoining seats for me and my wife on our United flight out of Newark. When I was finally able to book seats, I found we didn't and called him on it. He responded that he would get on it and call me back. I don't mind his failure on the tickets but he FAILED to call back! HENCE HIS 4 STAR RATING INSTEAD OF 5 STAR. But I certainly will give Serge another chance when the time comes.
I had extenuating circumstances. I was in Tokyo and Singapore when two scheduled cruises were cancelled due to the coronavirus. My issues with Topbusinessclass.com were 1) the time difference of 17 hours made it very difficult to contact anyone at TBC to help with rescheduling flights 2) I did not have international phone service so I had to rely on text and e-mail to contact and work with my TBC agent 3) because of the arrangement TBC has with the airlines, I was unable to change the booking to another flight with the same airline even though I could see there were seats available on the flight. I understand in retrospect the restrictions placed on me booking with a company like TBC, but again these were very unusual circumstances and most airlines were accommodating passengers requesting changes who were flying in and out of Asia at the time. Would I book with Topbusinessclass.com again? Probably because the amount saved vs. booking directly with the airline is substantial and the chances something like this would happen again are minimal. However, TBC might consider having a 24/7 contact in case of emergencies.
Joseph Williams was the agent that assisted me with my travel needs and he was GREAT! Very helpful and accommodating - i will use topbusinessclass again, for sure.
Great customer service provided by Nick, friendly and on point with what I needed. Prompt replies with great options to select from and the purchase process was easy and quick.
George Wentworth is excellent in helping us with all our travel needs. We especially appreciate his follow up prior to our travels. He is exceptional in his knowledge and advice.
I hav worked with Serge A. Previously and I love her s professional and great customer service. He always finds me a Business or First class flight at a value.
The agent, Alex, was readily available, listened carefully to your needs and bent over backwards to satisfy you. He was personable, efficient, and provided excellent service.
Had a great experience with TopBusinessClass. My contact, Phillip, was responsive, friendly and professional and helped me get a great deal on a multi-leg trip. Will definitely use them again!
David is the best! He has great travel ideas and offers options to choose from He never pushes and is truly a professional. Fantastic customer service!
It is my first time to use top business class.com but definitely not my last. John was amazing to work. I made the call to John and he took care of the rest!
Mark Yu was most helpful. After checking with several agencies TBC was the most reasonable and helpful.
I will recommend them to others and use them again.
Michael A. Duvall
Palm Springs, CA
Top Business Class was wonderful to work with. They were able to get me tickets to Spain at a cost I could not find anywhere. I was very satisfied with my dealings with them. Highly recommend.
I can't judge quality of flight experience as I have not yet taken it. However, the buying experience was fine. The travel consultant Chris was excellent in all ways.
Very satisfied with the ticket pricing by Top Business Class for the Business Class round trip tickets for my destination. In my case the Top Business Class ticket price was 2/3rds the advertised round trip ticket price if purchased directly from the airline.
Dealt with Andrey Grove who was always available, knowledgable and helpful. I will definitely contact Andrey when I fly internationally again - most likely Fall of 2020.
Overview
Top Business Class has a rating of 3.8 stars from 1,138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Top Business Class most frequently mention and best deal. Top Business Class ranks 441st among Travel Deals sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members