I have been doing business with Will for the lpast 4 years. This guy takes customer service to the ultimate next level. He ensures you are satisfied and happy with your selection and flight. Will, keep up the great work, told you that I am Loyal to a fault that as long as your taking care of me and treating me good I will be with you until the end. With that being said we have more years of working together, whenever I need a flight reservation your my first call.
Thanks
Carl
I have dealt with other firms that provide discounts on international business and first class fares but have found this firm and Nick Taylor to be without question outstanding. This past November four of us traveled to Australia and we did so via Top Business Class and Nick Taylor. We found the entire process of matching our schedule with the best flight on the airline we preferred to be a painless process. Nick took care of everything for us and he did so in a very professional, courteous manner. He was easy to communicate with and even returned calls timely.
We are now planning a trip to Europe and will of course go with Nick. And yes, we have already recommended Top Business Class (and Nick) to several friends.
I believe I got a good deal on business class tickets. I did have to oversee what went on, as the first itinerary I was offered did not have enough time between flights (30 minutes) and was likely to mean we missed a flight, critical to the sequence. Mark was very responsive, up until the tickets were bought. He was supposed to follow up with me and help me select seats since I've never flown business class before. Despite two emails requesting his help on seat selection he never got back to me.
The phone contact was so helpful, courteous, patient (guidance in form filling), attention to my needs, concerns about different airlines, inspired confidence in him and the company enough for me to commit to the flights. It is a relief to have my great travel flights
Swift, accurate, helpful, courteous, and available. Went beyond the call of duty to help me get my different frequent flyer miles attached to my many flights and even helped me through the seat selection process on different airlines. First-rate.
Andrey was a pleasure to work with planning our trip. He listened to what we wanted to do and presented options that we had not previously considered. We are extremely pleased with the level of customer service and responsiveness we received during our booking process.
I found your travel consultant, Andrey Grove, to be proactive, customer oriented and fun to work with. No bureaucratic attitudes found with some on-line consultants. I travel abroad frequently and will certainly use him again. He is a jewel in your crown.
Joseph Williams tried hard to do a good job, but I feel he did not have much experience and was not able to answer all my questions well. He was responsive and attentive, however.
I will not know what to think of the organization until I complete my itinerary and see how the flights go.
Overall it was great. I saved nearly $6000 off the lowest fare I could find anywhere on the internet. The only thing I would have changed/preferred is knowing ahead of time that there are different booking confirmation numbers for the airline vs. your confirmation numbers. I had trouble getting seat assignments because of the confirmation numbers being different & b/c it was booked through you all & not the airline. In the end, after lots of time on hold w/ 2 airlines, I figured it out. Just would've been helpful if you all told us the best way to get seat assignments (what conf is needed, that we need to call & can't do it online, etc). Other than that I was super happy with the pricing & service!
This was my first experience with topbusinessclass.com and I was a bit worried about the legitimacy of their offering. My worries were unfounded. TBC saved me $1600 on two business class tix to Amsterdam and it was seamless and easy. Nick Taylor was our agent and was helpful and patient with the various options that we considered. No hesitation in recommending TBC to others.
THe gentleman I dealt with (Nick) was professional, knowledgeable, and caring for my need. Although he was busy, he was not difficult to contact. In the past I dealt with another similar firm and found it extremely difficult to speak with my representative or anyone who could help me. That is completely the opposite in all my contacts with Nick. My positive impression of him (and therefore your firm) has made it easy for me to refer others to him.
We found Serge Arbitman to be quite helpful, informative and effective in searching for an appropriate flight and price point for us. Since our flight is not until June, I cannot yet address how the process will go in regard to downloading our tickets and the flight, itself. In the meantime, I was delighted that we were able to fly to an overseas destination, non-stop from our hometown airport, at a reasonable rate.
I was scepitcal at first, but after checking out references I decided to give them a try. Every thing was fine. Flights and connections were a bit tight on one leg, but everything came out OK In the end. Initial reservation was messed up, but they fixed everything right away.
I was quite surprised to experience such personalized, attentive and kind assistance. Andrey Grove replied to each of my requirements with patience and precision. I will definitely ask for his assistance for future trips and give the contact to friends and family. Many thanks for the great service and unbeatable prices! Christine
Good experience. Andrey was very responsive and helped out quickly with any issues related to our trip. The trip will take place in late 2019, and I expect that if any issues come up before or during the trip that we'll receive the same good service we received on booking the trip
I dealt with Mark Yu. He is exceptionally good and I was really impressed by his promptness and professionalism. I give him 10 out of 10!
Overall your service was great! I shall definitely be using you again and will tell of your company to friends / family.
Alex secured us business seats at a discounted price and we were very satisfied on most of our flights. He also provided us our ticket and booking numbers early on so that when there were problems with our seats we could deal directly with the airlines to correct them.
On one of our intra-Europe flights, one of our seats was economy. When I complained about this, Alex told me that is not uncommon to secure the long haul in Business and the short legs in economy if that's all that's being offered during time of the booking. Alex may have told me this but I don't recall this being told to me at the time of booking. If I had realized this, I would not have been so upset at the airport when we were told that his is an economy seat and cannot be upgraded.
David Pinkhasov, my agent, was friendly, professional, thorough & got me a great deal! I never could have come close to negotiating such a great price, direct flights for different, international arrival & departure cities. I highly recommend this agency, and David Pinkhasov!
Very responsive, courteous, and clear on options and other information. My sense was that David was working hard for us. He provided us with both flexibility and assurance regarding our trip. Very impressed with him and the organization, if he is representative of it.
The service has been excellent so far. I have not left on my trip yet so it may be a bit premature to render an opinion. If everything continues to go as it has up to this point, I would use the service again.
Answer: Yes! I book from Kuala Lumpur, Malaysia to Tampa, Florida all the time. I have used this company many times over the last five years and have never had an issue.
Answer: Yes it is! I have used Dean as my agent for the last five years. Kuala Lumpur, Malaysia to Tampa, Florida.
Top Business Class has a rating of 3.8 stars from 1,138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Top Business Class most frequently mention and best deal. Top Business Class ranks 441st among Travel Deals sites.