ToolOrbit

I'm pretty sure I liked the tool I bought. As of this BS coming though I could not tell anyone what the F_ I ordered. If I didn't like it I would have sent it back! Why do I have to fill out fifty five frickin surveys to order something the probably cost less than 20$. This is the kind of shait that makes me NOT come back to a website unless I absolutely have to...

Fast shipping. My son hasn't use the tool yet but it looks like it is durable and made out of quality material.

These guys are great, had the sandpaper I needed for my (old) random-orbit sander, great price, super fast delivery.

Easy website to navigate, excellent prices and very quick delivery? I am a very satisfied repeat customer.

The order was for a replacement 6" OEM random orbit sanding pad. It arrived quickly and at a fair price. Quite satisfied with quality and price.

I ordered a couple of parts online. I received one part right away. The second part never came and I got NO response when I tried to get updates. I just feel ignored. BAD Customer service. Will never order anything from this company again!

I received my ordered shipment in few days and the staff support was really good throughout the process. I would also like to recommend Toolorbit for their competitive prices. One can easily give them 4 out of 5 stars.

Order parts and after saying they were enroute, was advised a month later that the part was not available. When emailing to ask if future availability of part, never got an answer. Gave 2 stars only because they did refund promptly.

I purchased a trigger switch for a Makita saw. It didn't fit and was electrically unsuitable for the tool (wrong circuitry).
I sent an email over the holiday weekend and still haven't received the courtesy of a reply. If I don't hear back this week I'll just do a credit card chargeback.

After receiving an unverifiable email to say a product was no longer available, I responded to send the alternative if that's all they could get. Two weeks later I got a call to ask the same thing the email asked. I just told the nice person on the phone to cancel the order...

Have been waiting a month and 2 dayday and still no product. First one they mailed me was not new, but a "floor demo" product, that they admitted they shipped me, it was dirty, and missing parts. Support people that answer the phones do nothing to help. They keep promissing it wil ship next Monday... Glad I made this test order before ordering hundreds of items for my company... Wow, how do they stay in business?"

Order was not moving anywhere until I called (I called after the order was supposed to be delivered!), no response to my emails. Had to change the delivery due to their problem and buy another set from other supplier because they were absolutely late.

Everything was late, very por response / feedback.
Never will buy from them again. Still today I am waiting to receive the order...

Ordered parts listed on the website only to get the correct part number but the description on the invoice and on the web were not what the part actually was.

It only took 3 weeks to get and I can't get a response to get it returned

I made my order on August 10th and my tool was not shipped until September 10th! No notification about it shipping late, I even paid extra for 2 day shipping! If I had known this tool would not arrive until after my job was completed I wouldn't have ordered it or would have cancelled my order! I am very unsatisfied and disappointed!

The person who took my order was super nice but the package never arrived. I've sent three requests for a tracking number and have gotten no response.

Never received confirmation of anything not they deducted 1.00$ from my account. Complete scam and they do not answer the phone and their VM boxes are fully probably with complaints.