The system itself looks good, simple and not expensive but, I had no chance to use it.
My only dislike is so far that unknown numbers keep calling me and if I wouldn't be careful enough I answered the calls for my financial disadvantage...
I've been using Tollfreeforwarding services for a while, their customer care is extra ordinary very fast, smart representatives, very helpful.
Their call recording feature is reliable and the account management system is easy to use.
I would recommend them for any one needed forwarding calls services.
Eyal Eldar
I have used tollfreeforwarding for 2 years. It was working quite good, but one day there was an error, the error was my fault but since Tollfreeforwarding has no charging limit, they kept billing my credit card until all my limit on the card was gone! 2000 dollars in a few hours, when I normally spend 100 dollars a month.
They said they have no limits because some company´s may spend thousands a day. But that is absurd, because I don't spend thousands a day so I would prefer to have a limit in case issues like this occur.
I closed my account with them and never going to use their services again.
Recommended by a client I contacted tollfreeforwarding.com and my first contact was Victor Cooper.
Our conversation was very pleasant from the first minute on. I explained what we want and Victor guided me with patience and knowledge through all the features, his company is offering.
He took care that our business number got transferred from the ‘other' provider. It was a pleasure to communicate with him, he responded quickly and always with answers to the point.
How often do we find that these days?
I was deeply impressed and very satisfied about Victor Cooper and I already recommended him and tollfreewarding.com to other clients.
I gladly give him a 5 star rating for his service.
Compliment Victor.
If you are a business just getting started Tollfreeforwarding offers several features to make your small business appear larger. The hosted PBX tools that Tollfreeforwarding offers allows you to create extensions, set up time of day call routing, and much more!
I have being using this company for a number of years, but as of lately, they have become unreliable and billing is just insane. They charged my card $900 for a bill that should have being 200. Seriously it got so bad, I had to delete my card from their system, but they still charge it. Just an awful company and be well advised to stay away..
We recently started using this company for our business needs. The employee I spoke with over the phone was extremely polite. I explained to him what I was looking for, he assessed my needs and we progressed from there. I expressed to him that If possible, I would like for a person with an accent to record my message. He went above and beyond to fulfill my request. I received both a phone call and email from him after everything was said and done to notify me of new changes and make sure I was happy. I would highly this company, they were an absolute pleasure to do business with!
Blade Bolduc was just amazing when dealing with my company. He took the time to suggest the best options available and find the right numbers that suited my preferences. His customer service was nothing short of perfection.
I had a pleasure to speak with Ms. Emily. She was very pleasant and she answered all my questions about the usage of the toll free forwarding website with her knowledge and detailed information about it.
We have nothing but good things to say about these guys. The account management team is amazing, sadly a rare thing these days in the Telco world. Issues are very few and far between, but on the rare occasions they do arise, the are dealt with quickly and effectively. John Carter, we salute you sir!
I am a business person and have been using this company for over three years now and love them. The pricing is good and customer service has always been responsive. I own two ecommerce websites and use a separate toll free number for each. Good call quality and never experienced a dropped call. I would highly recommend them.
We have used this site for many years now and have nothing but good things to say. The service is easy to use and manage, the lines are stable with excellent call quality, when issues do arise they are handled quickly and reliably. Our sales manager John Carter is very attentive to our needs and provides excellent support. The support team that I've worked with, in particular Jace and Roz, are very understanding and knowledgeable. Great company!
I've recently switched over from phone.com to tollfreeforwarding.com and couldn't be happier. The system is so much easier to use, with many more features, and so many ways of using call forwarding. I highly recommend them!
I am using this service for a long time now and my correspondent is Mr. Steven Adkins. I really appreciate the kind of service and customer support they offer. No plans to move anywhere else. This is the best and surely recommended.
I really can't express my past frustration with obtaining international service. Once I found out about tollfreeforwarding all my past worries on how to provide international toll free went away. They have been able to provide service to all countries I needed and with the addition of being able to do IVR recording it just made it more convenient. Anytime I have had a need Steve Adkins has delivered in a timely fashion.
Thanks Tollfreeforwarding!
Superb customer service. It is an absolute pleasure working with Steve and your company. Exceptional service and extremely attentive to every detail and request. The follow up is great. When I call your company I feel like I am talking to an old friend. I give TollFreeForwarding the highest ratings possible in every area. Thank you!
Horrible Horrible Horrible. I have been trying for months to get my account canceled but no luck while these guys are billing me every month. I will be calling my bank and also the Better Business Bureau to report.
I'm so pleased with the service I receive from tollfreeforwarding.com. Their customer service reps are always professional and helpful. I'm grateful to receive such an excellent service at a great price.
By far, every experience with TTF has been with people who quickly worked through requests and arrived to resolutions to my needs. Priced fairly and supported well throughout. Overall in the last few years I've had nothing but pleasurable experiences with TTF and my Toll Free number has been a significant part of the business. Choose to work with a company that cares about meaningful relationships with their clients.
Do not do business with these guys! They are such a jerk and liars!
If you have spent very little during the month. They will cancel your account without giving you any reasons, and just post violations in their terms and conditions.
Unbelivable, I thought they are good as they have a very decent website and came out top in google search.
Overview
TollFreeForwarding has a rating of 3.5 stars from 176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TollFreeForwarding most frequently mention customer service, phone number and support team. TollFreeForwarding ranks 1st among Call Forwarding sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members