TokyoTreat Reviews Summary
The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I used to get these every month a few years back. Loved them but unfortunately had to cancel my subscription due to personal reasons, however, I have just signed up again as I couldn't resist. Super fast delivery, so many amazing treats, I feel like a kid on Christmas whenever I receive one. Definitely recommend for anyone, the perfect present or gift to you from you being a huge fan of anything Japanese related, this box is great to give you a little taste of Japan
Fantastic box. I got the premium and am not disappointed. Love trying new things especially if tire from Tokyo
I have only just received my second box in a row and I am very satisfied! I find it very exciting to open these boxes and finding out what's inside. My partner and I don't really buy snacks anymore as we really enjoy this monthly treat! There is heaps of goodies to choose from! Thank you Tokyo Treat for your excellent service!
The best (and tastiest) thing to look forward to all month! I love getting to explore new flavors! The snacks are always a happy suprise to enjoy!
TokyoTreat never disappoints, they always back a variety of snacks to enjoy and they're delivery is extremely fast. I was apprehensive to try it at first, but I have no regards and look forward to my box every month!
My whole family LOVES when the TT box arrives. We all stop whatever we are doing and gather around to sample each item, one at a time. It is a fun group experience and am already looking forward to December!
So frigging good. Lots of great snacks and coffee. Need more canned coffee in my life! The extra November gift of the Starbucks mug was amazing!
Each months box has different japanese snacks with traditional Japanese flavours. The premium box also contain one drink. Love the box!
These items are great and I cant find them anywhere else just awsome I will continue to purchase these crates
Just received our very first Tokyo Treat box and we are LOVING IT! Every single snack is AAAAH-MAZING with flavors we've never experienced, nor expected! Can't wait for the next box!
I wonder how many people have joined since I have been sharing some of my snacks at work. Even though I have other Japan snack crates I always recommend TokyoTreat because of Streaks. And every bit of savings count with the current pandemic going on right now.
Best Snack Box Ever.
High quality produts and packaged with extra care.
Highly recommend to get your box now.
The company makes it very difficult to cancel your subscription. They simply send another box and then charge you. No warning. No refunds. Nada. There is no customer support number to call to complain. DO NOT GIVE THIS COMPANY YOUR BUSINESS. YOU WILL BE CHARGED EVERY MONTH AND WILL NOT BE ABLE TO GET YOUR MONEY BACK!
So many awesome snacks. I consider subscribing to more boxes. Wana buy them all. I love Japan so much
Love the snacks, variety, shipping and very affordable to top it all of! 5 out of 5 for me great for a girls night
Never really thought of buying a subscription box before Tokyotreat but as I kept seeing more and more of their ads on Instagram it really got my attention as I had always wanted to travel to Japan like all my favourite youtubers have done. However I'd honestly say it was more of the boredom brought on from quarantine that made me buy it but the quality of everything inside, and the excitement I get from getting a new package is definitely what's keeping me around.
A great selection of snacks from Japan every month! Such a cool idea and a great company to deal with as well.
Not only the theme is incredible, is awesome that the shipping is so fast an eficcient, i would strongly recomend this box to my friends~
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members