TokyoTreat Reviews Summary
The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
My box got here last night and I am surprised to say I ate almost everything in the box I'm currently working on the last few items all I can say is if you wanna try interesting and unique flavors Tokyo treat is where it's at.
I really look forward to receiving my boxes each month. I am never disappointed with what I recieve and feel you get a great variety of items and are very suited to season! My October and September boxes have been my favorite so far!
Loved everything in the box! Wide selection and fun for everyone. I love that TT is so invested in the community
Seriously the best treats you could get from Japan. Every box includes something slaty, spicy, and a ton of sweets. We are always using this subscription box when we miss home.
The treats were great! They had a good variety of snacks and are perfect for sharing with you family. Would definitely buy again!
Extremely fast shipping and highly recommended. In my country (Norway) it is extremely hard to get food items through customs if the paper work is not in order. Tokyo treat has everything in order!
Terrible company stole money from me twice now beware they will take money right out of your account unauthorized!
Subscribed for ONE MONTH PREMIUM. Got the box, awful food (this is just my opinion, sure it is edible to some). Then lo and behold, I am charged again: for the next month's box and apparently postage due to COVID-19. After I finally find a way to contact them to ask about this, the reply is that I have agreed to a recurrent payment feature. I never saw the fine print that must have mentioned my commitment to more of these boxes (even the name of the box I chose indicates ONE MONTH). Would have been fun to just have the one box, but now I feel like I've been scammed and hope no one else has to experience this kind of garbage.
Arrived quickly and had a wide range of enjoyable snacks that are uncommon to find in my own country! Was definitely worth the buy!
Mi caja premiume encantó ricos productos y de buena calidad la temática me encantó lo recomendó mucho solo que para que envíen la caja tardan mucho y para mí países es envío por mex post tardan otras 3 semanas en llegar
Great variety of snacks in each box. Everything comes packaged so cutely! I appreciate that theres also a pamphlet that explains what everything is.
Im happy with the time it takes to have it on my hands. Every month the treats are really good but October box is really amazing
Super fast shipping Love love love this subscription box the kids will be so happy to open their treats on hallowe'en
As someone who had the incredible fortune to live in Japan I can definitely say I did not know a good thing until it was gone. This box is a great reminder of the taste and flavors and ultimate culture of Japan from the cute to the absurd to the meticulous to the near perfect. It's always a fun timeOf the month when I get this box and can look through it and explore and reminisce on the flavors and smells of Japan. I love getting Kit Kat's Another sweet treats each month. It's always something I look forward to.
I am so happy with my purchase! Loving the selection of snacks! The kitkats are awesome. I would definitely recommend!
So cute and came soo quick, everything was great really enjoyed the autumn variety and can't wait to see what we get in the next two shipments.
Loved doing this! All the snacks are amazing and would definitely recommend this! My entire family gathered around to review and try everything!
Lots of fun and tasty snacks that I'd never get to try here in Wisconsin. Stuck at home but get to taste some of Japan
Great company, fast shipping and delivery! Box was filled with a huge assortment of candy and snacks!
Definitely interesting flavor combos and good split between savory and sweet snacks. I love the November box kitkats!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members