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The company enjoys a generally positive reputation for its unique subscription boxes filled with a delightful variety of Japanese snacks, praised for their quality and reliable, fast shipping. Many customers appreciate the thematic approach and informative booklets included with each box, enhancing their experience. However, concerns arise regarding customer service, particularly issues related to auto-renewals and a lack of responsive support when problems occur. While many customers express satisfaction with the product, frustrations about billing practices and inadequate assistance suggest a need for improved customer service protocols to enhance overall satisfaction.
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They give out good treats from Japan. The espacial part of the premium box the unique flavors of the KitKats.
This box was so fun! Definitely worth it, and had things we can't get at the Asian markets near us. The box was also packed with snacks!
The box made it all the way to peru in about 2 months. Having bought this kind of boxes before, I can say I got a better deal for my money with a tokyo treat. I even forgot to include the promotional code when I made my purchase and the support team was kind enough to still include the extra bag of kitkats. The candy is delicious, I would definitely recommend.
Deliver was fast, only issue with it was the shipping company didn't give many update to where my package was. However, quality treats, will buy again!
Sharing or not, this box has enough goodies for a whole month and I love that it comes with a little guide to describe everything in case you need some help! The service is lovely, and I'm constantly excited for my next box!
I enjoy receiving my box each month and discovering all of the yummy treats! There is always a good variety and the insert explains each treat. I look forward to this each month.
This is such a fun n festive box. Can't wait to enjoy a hot cocoa and tasty treaty! Looking forward to what the New Year brings
This is hands down the best snack box service ive ever had! Great combination of sweet and savory! Also amazing for the price
The snacks are really really good and the packages are cute si fait everything is great but it took 15 days yo come instead of 5 days
This was an amazing box to get! My first that I got on a whim and I can't wait to keep getting more!
Love getting Tokyotreats they get the snack to our house so fast and the snacks are so greatly packaged and as a wonderful variety of many flavors
They steal ur money and they are racist to black people, there snacks can be bought on eBay and u can get a lot more for ur money there
I have tried TokyoTreat and JapanCrate. By far, TokyoTreat is my favorite. You get Kit Kat's every box and an exclusive drink!
It's my first time to avail a Tokyo Treat premium box (May 2021). It was shipped and delivered so fast! I wasn't expecting it to arrive this April. I really enjoyed the refreshingly unique Cheerio Kiss Choco Mint Soda! And also the Tirol Choco Sakura Mochi, The King's Melon Pan and Grape Soda Gummy. Although the Kitkat melted a bit when it arrived, it still tasted good. I felt like a little kid snacking on these treats! Thank you, Tokyo Treat and Happy 6th birthday!
First box and it was so great! Perfect mix of sweet and savory snacks. Box arrived two days earlier than expected! So exciting!
Ordered mine not to long ago! Got here super fast, and nothing was out of shape! Haven't quite tried everything so far but Its got a good variety and I'm happy to know what's what before I actually taste it.
In my opinion I had a very good experience with tokyotreat even that I think it was my best box of Japanese sweets that I ate with the delicious refreshing drink I recommend it to the child! Thank you!
The shipping is very fast, the package and the content arrived in excellent condition!
All the snacks inside are various and the taste perfectly balanced.
I really recommend this boxes if you wanna feel and have a piece of Japan inside your house!
My best friend and I decided to go 50/50 on the subscription. We made plans to hang out, watch anime, and then split and taste test everything at least once a month now. It's great because it's gotten harder to make time for each other now that we're adults with separate lives. It's great that we have this to have us make time together still. Can't wait for next months box!
My wife and I were willing to try some Japanese snacks as we couldn't visit Japan yet. Tokyo Treat's super tasty snacks via fast delivery made us extremely happy and we love all in the box. Happy to recommend anyone!
Answer: It is one of the worst ones out there. If anything goes wrong they refuse any sort of customer service. No refunds, no placements even if the box never arrives.
Answer: It usually takes days to get a response & only through email. Quite frustrating.
Answer: I had both TokyoTreat and a similar service at the same time, and I consistently found the value and variety of TokyoTreat to be better than the other subscription.