The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
The dress I bought I was expecting Kelly green and when I received it, it was mossy green. Not as bright. I didn't like the color
Products arrived swiftly and are exactly as expected! Absolutely stunning! Will buy again!
The drinking glasses we purchased matched exactly to the ones we already had. Thanks
I loved this dress. I mistakenly ordered the wrong size. I returned it because the style was to young for me.
Have never had a problem. Even when I had to exchange for a different size
I have many dresses and tops from T'nuck. Love them all, but wish they were even hemmed. SoMe are too short in front on me.
Easy to order, easy to return
Very prompt customer service
Love the red color and style of the dress. It's very comfortable in how it fits. Not too long or short.
Order placed and item, floral dress, arrived quickly. Both service and item exceeded my expectations.
Everything I have ordered is lovely and makes me feel like a lady.
Dress I bought was not great so I went to return it. More than a week later, still waiting for my refund.
Dress fabric was faded and unattractive
Sizing was very large
Dress was essentially very unattractive
Ordered an xxl in one dress extremely large and had a moldy smell. Had to return. So I ordered xl and was so tight.
I ordered a pair of shoes in a size 39 and received a size 35
Easy ordering except they don't offer exchanges. It actually worked to my advantage as I got the shoes on final sale because I knew my size
The Birdcage Earrings are gorgeous! They came quickly and were well packaged!
Ordering and returns (if necessary!) are easy and efficient. Checkout is a breeze! The website is easy to browse through too!
I ordered a navy dress that is so lovely. And the fit is perfect. I just went with the size chart that was right on.
Unfortunately I'm very petite and the blouse did not look good on me, but the blouse is beautiful and the craftsmanship is great. Customer service is also very good.