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TuckernuckReviews 1,788

3.6
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Tuckernuck Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
169
quality
654
Colorado
1 review
0 helpful votes
Follow SHELLY R.
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My Tuckernuck pieces are the ones I reach for most often when going out, packing for vacation or traveling for work events. The sleeveless white Kenzo dress I just purchased will be the perfect addition for an upcoming vacation.

Date of experience: August 28, 2022
Tennessee
2 reviews
0 helpful votes
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Happy with purchase
August 28, 2022

I'm very happy with my purchases from Tuckernuck.
Everything I have received has been excellent quality and just what I wanted.

Date of experience: August 28, 2022
Alabama
1 review
0 helpful votes
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Quality merchandise!
August 28, 2022

Finally to find a line of clothing that is first quality and priced reasonably! I love both of the dresses I purchased and will look forward to wearing them!

Date of experience: August 28, 2022
Texas
1 review
0 helpful votes
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Love my order!
August 28, 2022

Easy to order and even needed to exchange because both dresses were too big.

Date of experience: August 28, 2022
Kentucky
1 review
0 helpful votes
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Bad times at Tuckernuck
September 27, 2022

I originally ordered a dress in xxxl. I immediately realised I ordered the wrong size and contacted your company starting at 9 a.m. via phone. After 5-6 attempts with no answer or ability to leave a message, I emailed. Your response was that I should just proceed and order the correct size. You were too busy to make an exchange. With time being of the essence, I paid for overnight shipping on both. Both were shipped the same day, but one dress came 4 days later. One dress was too big and one was too small. So I spent $100+ dollars on shipping because you couldn't simply change my order. Your stated hours say you open at 9 for phoning, yet no one answers. I'll spend my hard earned dollars elsewhere.

Date of experience: August 28, 2022
Texas
1 review
1 helpful vote
Follow ANGELE R.
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Please deliver my shirt OR refund my money. This is my second request.

Date of experience: August 28, 2022
Texas
1 review
0 helpful votes
Follow LYNN H.
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My new go to!
August 28, 2022

Awesome clothes. Helpful reviews! Love free shipping and returns. I get compliments on everything I have purchased. LOVE THIS SITE!

Date of experience: August 28, 2022
Georgia
1 review
0 helpful votes
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Great quality
August 28, 2022

Though i have seen negative reviews on the quality... that is incorrect... the dress I bought is great quality. Cant wait to wear it to a wedding in a few days.

Date of experience: August 28, 2022
Iowa
1 review
0 helpful votes
Follow CHRISTINE A.
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Darling dress at fair price
August 28, 2022

My order arrived within a week and was exactly as pictured. Nice quality and darling style. Have received many compliments on it. So glad I discovered this site!

Date of experience: August 28, 2022
North Carolina
1 review
0 helpful votes
Follow BARBARA L.
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Too small
September 27, 2022

I ordered the quilted long sleeved pullover. I always take a small but these were sized xsmall/ small, medium, etc. I ordered the xsmall /small. I plan to give it to my 10 year old granddaughter. My arms could not even fit in the sleeves. Unfortunately, it was sale item, no return. First time I have been disappointed in your products.

Date of experience: August 28, 2022
Massachusetts
1 review
0 helpful votes
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Love my new dresses!
August 28, 2022

I purchased three of the ikat Kenzo dresses in different colors. I'm 5'4", 140 lbs and the medium fits perfectly. The length is just above my knees, not too short. They are lined and well made. I've received lots of compliments on them!

Date of experience: August 28, 2022
Oregon
1 review
0 helpful votes
Follow NANCY D.
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Quality clothing!
August 28, 2022

I have purchased clothing from Tuckernuck over the past 2 years and I am a very satisfied customer. Their clothing is well made and is a good value. It is also very easy to return items at no charge and for any reason.

Date of experience: August 28, 2022
Massachusetts
1 review
0 helpful votes
Follow SARAH T.
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I've always had a great experience with all the products I've purchased at Tuckernuck. They have a wide selection of timeless and classic pieces. Also, a nice range of price points including some of the more affordable items from the Tuckernuck line. Everything ships very fast and returns are free, but I rarely need to make a return!

Date of experience: August 28, 2022
Pennsylvania
1 review
0 helpful votes
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Little black dress
August 28, 2022

Very good experience. Loved the dress! Fit well and great material.

Date of experience: August 28, 2022
Illinois
1 review
0 helpful votes
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Dresses
August 28, 2022

I love the dresses and tops. Great fit and great quality.

Date of experience: August 28, 2022
Virginia
1 review
0 helpful votes
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Living the Tuckernuck life
August 27, 2022

Love your products. Have many in multiple colors. Your products look great on mature customers..

Date of experience: August 27, 2022
Georgia
1 review
0 helpful votes
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New Favorite Site to Shop!
August 27, 2022

They shipped quickly and the product was exactly how described. I will definitely be buying from Tuckernuck again!

Date of experience: August 27, 2022
Colorado
1 review
0 helpful votes
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Fun dresses
August 27, 2022

Very happy with the bright pink and red dress that I purchased - love the color and fit

Date of experience: August 27, 2022
Virginia
1 review
0 helpful votes
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After beach wear!
August 27, 2022

Ordered a great cotton midi dress to throw on after coming off the beach. Love the color navy blue and this dress did not disappoint. Delivered in a few days!

Date of experience: August 27, 2022
Colorado
2 reviews
0 helpful votes
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Happy Camper
August 27, 2022

I have 3 of your dresses & love them sooo much! I did order the Selma dress in green and was disappointed on how see-through it was so I had to return that one. Otherwise, I will absolutely be a return customer.

Date of experience: August 27, 2022