Tuckernuck Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Tnuk has excellent customer service, great dresses and sportswear and unique designs. I love the new golf outfit I purchased!
The customer service was exceptional and the clothing quality is awesome.
All very smooth and timely. Order exactly as I expected and the fit is to size. Great experience. Thanks!
Order was delivered quickly and I loved the fabric
Absolutely love this dress, it's just a bit too big for me so I had to return it. I ordered a Medium based on the chart but I am a little too petite for the size. I am 5'2" and about 140 lbs. The length was just above my knee and the bow tie in the back makes for a perfect elegant statement piece for any occasion. I wish they had petite sizes!
Although I like the dress, it is SO basic, not a lot detail, which I do like the tailored look, just like a longer shirt/dress for $ 128.00?
Dress came in a timely fashion and is lovely but it runs small according to the chart.
Sure do wish you provided other dresses in larger size. They would sell!
Also I thought that for the price, there would have been nicer packaging.
The jeans were perfect, a great price, my favorite brand and very quick ship!
Vendor unable to exchange size or to send me a return label. The shirt is lovely, and I will have someone alter it for me unless vendor can supply a return label. For the amount of the shirt at 178.00, I am disappointed that you were not able to accommodate my request. Your clothes are beautiful. I wish you well. Thank you
My daughters and I visited your Georgetown store to exchange a dress, and although neither the appropriate size nor color was in stock, the ladies there made sure that we would get the desired garment in a timely manner. I await its arrival later on today.
Sincerely,
Cheryl Blair-Kijewski
The customer service reps are responsive and put customers first. I've had nothing but good service to report.
From start to finish it was a great experience working with your company. Unfortunately this dress didn't work but I will definitely be shopping with you again!
I love my green sweatshirt and have worn a lot. Very cozy and comfy. It came quickly
Love my purchase! The dress is beautiful & exactly what I was looking for. All shipping & delivery was on time. Will definitely be ordering again
This was the third purchase from Tuckernuck. They are a fast delivery and very considerate if you have to return for size changes.
And very prompt in processing my return. I have enjoyed everything bought from this company.
Ordered the biggest size as I'm pregnant and the dress was for my baby shower. I couldn't even get the dress over my shoulders. Everyone I know that orders from tuckernuck says that everything runs big! Unfortunately that wasn't the case, but I would like to try other clothing options in the future!
I tried Tuckernuck for the first time for an event. I purchased three items, 2 out of the 3 items sent were the incorrect items. After I paid for expedited shipping and needed for an event. Their customer service could care less when I called, and didn't even offer to refund my shipping expenses. Don't bother, I'll be sticking to Bloomingdale's.
I was introduced through Facebook, Tuckernuck. I ordered a dress and was pleasantly surprised at the quality and true to size. I have since ordered more dresses with the same satisfaction. Tuckernuck has become my go-to for the perfect dress! Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members