Tuckernuck Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Expect that whatever you order while expensive, will have every bit of quality currently lacking in all other womens clothing brands right now. Everything is beautifully stitched, detail is given to every small button, cuff and seam.
The experience was ok as I didn't deal w CSR. Shipping time was normal.
I love the Tuckernuck items I see online. I also very much appreciate the advice I got from Tuckernuck personnel. The dresses I ordered were snug through the shoulders and otherwise too large. There was lots more fabric for most of the dresses than I expected though I do remember reading a review that said the same thing.
I will definitely order again even though I returned nearly everything I ordered recently.
You can never log back in, always have to check out as a guest!
I usually always wear a size medium comfortably. Your size medium is a bit tighter in the waist compared with similar clothing brands. Elsewhere sizing is fine.
I've loved everything I've gotten, everything fits nicely
Tuckernuck products are great products! A little pricey but you get what you pay for! Discount codes a little hard to fund
I tried ordering the yeti Navy Hopper Backpack for my girlfriend's birthday. Tnuck let me add it to my cart and purchase it. I used my military discount (which was kind of a pain to verify) and used expedited shipping. My purchase method was PayPal "Pay in 4". There was no issue at purchase. The about 3 business days later I got an email stating the installment was refunded to me and the transaction cancelled. Uhh, why? When I called Tnuck customer service, a representative told me it could have been that the online inventory hadn't updated at the time of purchase. She told me she would look into it but I never heard back. Should I go through all that again when I can just buy directly from Yeti? How do I know I won't run into the same issue again?
I loved the style of the dress I ordered, but it was cut extremely small through the shoulders and underarms. I am normally a size 8, and even the large which was huge everywhere else, was too tight in the above areas. The top I ordered in a Medium was perfect, loved it!
Great experience shopping online. Fast shipping and beautiful clothes.
Returned a few items, which was easy. Everything shipped very fast. Will order from Tuckernuck again.
Our daughter got married in May, and I bought several things to wear at various events. Got many compliments, and I have enjoyed wearing them throughout the summer! I've also found some great items on sale and just got a transitional top that will be special and unique and easily go into fall and winter in Houston. Thanks, Tuckernuck!
The dress with the ruffle neck and bow in the back had sizing that said a medium was a 40" chest. Since I measure 38" I ordered it. I do not have broad shoulders either but the dress would not even go down past my neck. For that press the dress should be sized according to the info you post with it. The quality of the dress was no where near the cost, t
Replacement of my favorite dress! The string had bled on the caftan when I washed it. I sent photos to Alex, they reviewed and sent me a new dress!
Beautiful unique jacket. The quality is amazing. Cannot wait to wear it this fall!
I returned some of my order on 8/22 it has been sitting at ups since 8/26 as en route for delivery. I have contacted customer service and received a non responsive robot reply. I responded to it on Monday 8/29 haven't had a response. In comparison I had a return to Bloomingdale's the same day and have already received a credit for the return. As an online retailer with no brick and mortar store in Florida you would think your return system would be top notch. Sadly it isn't. Like your products but poor customer service makes me not want to purchase here.
Great design for any figure! Beautiful color and nice detail
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members