The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Service was great, however I was not pleased with the dress. I did not like the fabric and it fit strange so I returned it.
Have been eyeing this for awhile. Definitely will be wearing this in the upcoming fall weather
This was my fourth dress, I LOVE this brand! The fit is spot on and consistent and the dresses are so cute-- tons of compliments!
You clothes are of good quality, priced well and customer service is very good!
Very good I almost deleted this survey. Not necessary for me to write a book report.
Had to return an item a couple of times bc of sizing but I never had any issues doing os.
I love the style of the dresses I just wish the fabrics were not so stiff or heavy... I need a more relaxed fabric... I purchased one long sundress and it was perfect... the fabric was soft and flowy
Ive been very pleased with all the clothes I've purchased. Very stylish and great quality. Easy returns if sizing is not right. Great customer service.
Love this dress! I've already received SO many compliments. It's pricey, but the quality makes it worth it!
Wonderful dress! It fits great and I love the crepe fabric! I will definitely be ordering again!
Very pleased with service and the products! Great quality and fast delivery.
I love the blouse I bought and look forward to wearing it!
Purchased my second dress from Tuckernuck. Love them. They are so well made. The only bummer was I ordered three dresses in a L and I received two larges and an extra small.
I am very happy with this order. And, I came back to order due to the excellent customer service on my last order. Thank you!
I bought 2 dresses not knowing the best size, one fit perfectly and the return of the other dress was super easy with free shipping. I love this dress!
The dress was huge, fabric was rough, and it had stains all over the front!
After reading the reviews and product details, I was a little hesitant about purchasing a red dress online. So happy I did, the quality and color are perfect. I cannot wait to wear it on my trip!
The floral dress was beautiful and very well made. I got several compliments on it!