The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Beautiful dress, nice quality and fabric. Fits true to size.
The little black dress is cute but it is not something I would wear for much(i. E. weddings, showers, etc., as it is probably best described as; 'You get what you pay for'. It is made inexpensively and a little shiny for my taste. I think it would be nice if Tuckernuck did not outsource to China for their clothing but found a place in the USA to give their business. Lots of loose threads and creases in the semi shiny material from being shipped en masse.
Shipping was fine but the dress that I purchased is HUGE! An d I don't think I can return it because it was on sale.
I bought my usual size, too. I'm so disappointed.
Love the dresses I ordered - perfect for fall in the South!
Fabric looks a tad cheap ("rayon-y") but overall a cute red dress - looking forward to wearing to ballgames with tennies and dressing it up for Christmas. I normally wear a medium, ordered a medium couldn't have gone smaller in the bust. 148 lbs. normally west size 10.
I love all of your clothes and can't wait to shop again!
I bought a gauze top by Xirena and, though it was wrapped in nice paper wrapping, the top was shoved sideways into a large box. The box wasn't the right size or dimensions for the top. It was a mediocre experience for the price paid for the top.
The mass array of clothes always seem to be the place to find what I need for any occasion. Dressy to casual.
My first time to order from Tuckernuck and it will not be my last. The garment was well made a fit as described.
I ordered an XS in this dress. I had read reviews about it running a bit large. So happy I went down a size. Fit perfectly. It was pretty wrinkled when it arrived. However, I put in the dryer for a bit on low and it came out perfectly…. Ready to wear! Glad I purchased it.
The shoes I bought came quickly and were just as great as I expected them to be!
I first ordered two Blythe dresses since I was unsure what size I would need. When the dresses arrived, I removed them from the bags; I could not wait to see how they looked. To my dismay, one had what appeared to be deodorant on it. I immediately contacted Customer Service.
The ten was just tight enough across the bust that I decided to get the twelve.
Customer Service contacted me several times, helping me with the return and exchange process. The staff at Tuckernuck was outstanding. I have the exchanged dress hanging in my closet, just waiting for the reception.
Fabric was soft but Stiff. Runs a little short.
Just not loving the cut. Not overly large. I am returning…over 60
I have bought quite a few things, all have been well made, a good price, andthe purchase and return is easy. Works for me.
I needed these quick for a trip, and they got them to me in plenty of time. The shoes were a great price and I'm completely satisfied! I have also had to return things in the past, and those returns were handled very well.
Love this dress! Lovely, unusual without being wacko, true to size, delivered promptly to my off-the-beaten-path cabin. Perfect for spring or fall here in NC.
Excellent shopping experience. Easy to search through their amazing website and purchase was simple.
I've been disappointed with quality and size discrepancies. For the prices I would expect consistency in quality which is disappointing.
I finally ordered the correct size after waiting for a return (mailed 8-25-22) to arrive and to credit acct... has not been credited yet, so had to buy a smaller size... just don't like having to spend Twice for 1 transaction!