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TuckernuckReviews 1,788

3.6
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Tuckernuck Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
169
quality
654
Pennsylvania
1 review
0 helpful votes
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Beautiful dress
September 4, 2022

Beautiful dress, nice quality and fabric. Fits true to size.

Date of experience: September 4, 2022
New York
1 review
0 helpful votes
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I guess you get what you pay for
September 4, 2022

The little black dress is cute but it is not something I would wear for much(i. E. weddings, showers, etc., as it is probably best described as; 'You get what you pay for'. It is made inexpensively and a little shiny for my taste. I think it would be nice if Tuckernuck did not outsource to China for their clothing but found a place in the USA to give their business. Lots of loose threads and creases in the semi shiny material from being shipped en masse.

Date of experience: September 4, 2022
Pennsylvania
1 review
0 helpful votes
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Dress
October 4, 2022

The dress is beautiful but bunched up at the bust. Oh well, it was worth a try.

Date of experience: September 4, 2022
Maryland
1 review
0 helpful votes
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The dress is a TENT!
October 4, 2022

Shipping was fine but the dress that I purchased is HUGE! An d I don't think I can return it because it was on sale.
I bought my usual size, too. I'm so disappointed.

Date of experience: September 4, 2022
Louisiana
1 review
0 helpful votes
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Love these dresses!
September 3, 2022

Love the dresses I ordered - perfect for fall in the South!

Date of experience: September 3, 2022
North Carolina
1 review
0 helpful votes
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Cute Red dress
September 3, 2022

Fabric looks a tad cheap ("rayon-y") but overall a cute red dress - looking forward to wearing to ballgames with tennies and dressing it up for Christmas. I normally wear a medium, ordered a medium couldn't have gone smaller in the bust. 148 lbs. normally west size 10.

Date of experience: September 3, 2022
Tennessee
1 review
0 helpful votes
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I have a new store
September 3, 2022

I love all of your clothes and can't wait to shop again!

Date of experience: September 3, 2022
Washington
1 review
0 helpful votes
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Product care not taken in shipping
October 3, 2022

I bought a gauze top by Xirena and, though it was wrapped in nice paper wrapping, the top was shoved sideways into a large box. The box wasn't the right size or dimensions for the top. It was a mediocre experience for the price paid for the top.

Date of experience: September 3, 2022
Pennsylvania
1 review
0 helpful votes
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Always find what I need
September 3, 2022

The mass array of clothes always seem to be the place to find what I need for any occasion. Dressy to casual.

Date of experience: September 3, 2022
Utah
1 review
0 helpful votes
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Quality clothing
September 3, 2022

My first time to order from Tuckernuck and it will not be my last. The garment was well made a fit as described.

Date of experience: September 3, 2022
North Carolina
1 review
0 helpful votes
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Little Black Dress
September 3, 2022

I ordered an XS in this dress. I had read reviews about it running a bit large. So happy I went down a size. Fit perfectly. It was pretty wrinkled when it arrived. However, I put in the dryer for a bit on low and it came out perfectly…. Ready to wear! Glad I purchased it.

Date of experience: September 3, 2022
Louisiana
2 reviews
0 helpful votes
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Great service
September 3, 2022

The shoes I bought came quickly and were just as great as I expected them to be!

Date of experience: September 3, 2022
Mississippi
2 reviews
0 helpful votes
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Blythe Dress
September 3, 2022

I first ordered two Blythe dresses since I was unsure what size I would need. When the dresses arrived, I removed them from the bags; I could not wait to see how they looked. To my dismay, one had what appeared to be deodorant on it. I immediately contacted Customer Service.
The ten was just tight enough across the bust that I decided to get the twelve.
Customer Service contacted me several times, helping me with the return and exchange process. The staff at Tuckernuck was outstanding. I have the exchanged dress hanging in my closet, just waiting for the reception.

Date of experience: September 3, 2022
Illinois
1 review
0 helpful votes
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Not quite right
September 3, 2022

Fabric was soft but Stiff. Runs a little short.
Just not loving the cut. Not overly large. I am returning…over 60

Date of experience: September 3, 2022
Pennsylvania
1 review
0 helpful votes
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Fun Coths
September 3, 2022

I have bought quite a few things, all have been well made, a good price, andthe purchase and return is easy. Works for me.

Date of experience: September 3, 2022
Virginia
1 review
0 helpful votes
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Great Shoes, Great Service!
September 3, 2022

I needed these quick for a trip, and they got them to me in plenty of time. The shoes were a great price and I'm completely satisfied! I have also had to return things in the past, and those returns were handled very well.

Date of experience: September 3, 2022
Kentucky
1 review
1 helpful vote
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A+!
September 3, 2022

Love this dress! Lovely, unusual without being wacko, true to size, delivered promptly to my off-the-beaten-path cabin. Perfect for spring or fall here in NC.

Date of experience: September 3, 2022
Michigan
3 reviews
1 helpful vote
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Customer Service
September 3, 2022

Excellent shopping experience. Easy to search through their amazing website and purchase was simple.

Date of experience: September 3, 2022
Tennessee
1 review
0 helpful votes
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Quality and size discrepancies
September 2, 2022

I've been disappointed with quality and size discrepancies. For the prices I would expect consistency in quality which is disappointing.

Date of experience: September 2, 2022
South Carolina
1 review
0 helpful votes
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Takes forever for returns!
October 2, 2022

I finally ordered the correct size after waiting for a return (mailed 8-25-22) to arrive and to credit acct... has not been credited yet, so had to buy a smaller size... just don't like having to spend Twice for 1 transaction!

Date of experience: September 2, 2022