I've bought several plants over the years and they have all survived and thrived. They tell you when to plant by only mailing when it's time. I highly recommend them.
Ordered $75 worth of ground cover. It arrived moldy looking. I put it in damp soil but it does not seem to be thriving...I wrote the company and am waiting for some kind of response.
13 inch containers were bigger than expected. Large size plant containers.
Thank you for the positive review.
We appreciate your business!
Once I figured it out, it was very easy to do. The plants were received a day early. And I have them already planted. Very pleased with them.
We are happy to hear that.
Thank you for the positive review!
Grasses should be allowed per plant. Not a minimum. My ivy came as two bare root dried up pieces and my whole ferns are nothing but soggy root balls. Needless to say, I was less than satisfied.
Grasses should be allowed per plant. Not a minimum.
Found what I needed, website easily navigated, good information and quick check out. I will order again without a doubt from Tennessee Wholesale Nursery.
I am happy seeing online new selections of flowers. It gives me an easy way to navigate more choices around. It also widen my horizons about plants. So enriching
Thank you so much for your feedback, Everleigh! It makes our day hearing about how much our customers love our products and the great service they have received from our team. We have passed on your review to our team and look forward to you purchasing from us again.
Purchased an elderberry and came a expected. I've had no issues with TN Nursery, I live in CA and sometimes things are hard to find out here. Thank you!
Dear Steven, we really appreciate you taking the time to leave us your four-star review. It means a lot to the whole team, and we’d love to have you back very soon.
I've purchased plants and been very pleased with the items I received. Timely arrival of quality plants at a reasonable price. What more can you ask for?
Thanks for the five stars, Rita! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
I have purchased several ferns, hummingbird bushes + 2 different types of honeysuckle plants & they have honestly succeeded my expectations. 10/10 recommend!
Dear Bethany, hearing how much you love our products has brightened up our day! Thank you for the great review you left us and for choosing to shop with us!
Got my order straight away, now one year later all but one plant have survived the winter and are thriving. My first foray into bare root plants. It's a good thing.
Dear Michael - We are happy that you enjoyed our products, but we are sorry to hear it was not an all-aroundamazing experience. Our team is constantly striving to improve, so we would love to know what we could do differently the next time. Please reach out to us directly at customerservice@tennesseewholesalenursery.com, and we will be more than happy to help. Thank you for your time!
Website was easy to use. Customer service was excellent. I had a problem with a tree being delivered from USPS and they sent me another one right away. Awesome job!
Hi Billy, your review made our day. Thank you for choosing us, we cannot wait to help you again!
Unsure how to upload chat screenshots. Made an order on 29 July '23. Paid for " two-day free shipping." Got LAUGHED AT when I asked about my trees 10 Aug '23. We don't expect this, do we? SHARE SHARE SHARE
I purchased a banana tree recently and it grew beautifully immediately on arrival. I am looking forward to seeing it bear fruit in the next year or so.
Hi Carol, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!
I would have given a zero if I could. My plants were 3/4 dead when I got them and dead, dead, dead shortly there after. This place is a sham. Buyer beware! DO NOT BUY FROM THEM.
My photo would not upload or I would have put it there.
I am a very experienced gardener who decided to try this site for the first time. I purchased three bare root plants from TNNursery.net in early Spring 2022. When I received them, I planted them right away, but one only grew to 9" tall (should've been 4'-6') and two didn't come up at all. I contacted TN Nursery, who told me to be patient about the 9" plant, but sent 2 more bare roots in the Fall 2022. I planted those right away, as well. I waited until Spring 2023 for all the plants to show, but none ever did. I contacted TNNursery.net at the end of April 2023 to ask for a full refund, but was told no refunds or replacements for dead plants, only store credit, as stated in their warranty (but "Dead/defective plants" are what I was shipped!). However, it's NOT stated in their warranty. NOWHERE does it say anything regarding "dead plants" or "replaced plants". Anyway, they offered credit for two of the bare roots. But when I pointed out ALL THREE were dead, they reduced the offer to only one store credit! They claimed their warranty doesn't cover the two bare roots that were replaced. WHY would anyone want store credit from this unethical company that changes their warranty, on the fly, to suit themselves? I paid for 3 bare roots that were supposed to grow to 4' to 6' tall, but have absolutely nothing to show for it. These plants are not hard to grow. I deserved better treatment and a full refund. - It's standard policy of other online nurseries. And NOW I see they have a low Better Business Bureau rating! My advice is to steer clear of this place.
Hi L.G. - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.
Wide variety of plants at its best. It take patience to plant bare-roots plants that is why i was so happy when they grow,. Truly, everything in TN Nursery is of great quality.
Hi Joe, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!
I want the replacement or refund for this order, I ordered 3 counts, and I received 2 packages, no idea why they sent in 2 packages, one package took 8 days and one package took 11 day, no any one is good one, they are all rot or decay root already, please see the attached photos, I informed TN with the photo immediately after I received, but I was told I would have to wait until next spring to get the replacement ……
I am sorry you are unhappy with your order. Since we have shipped this order 3 times already. We would for you to plant 1 of the 3 shipment. Since they are under a 1 Year warranty.
Thank you,
I ordered a couple dogwoods and a redbud for my dad for Christmas. They had a gorgeous selection of trees, which made choosing difficult- but that's not a complaint at all. After picking the 3 I wanted, and submitting the order, it only took a couple days before I got the notification that it had shipped. I believe I made the order on the 11th and the trees arrived on The 18th. My dad was so excited. We are looking forward to beautiful trees
Thanks for the 5 stars, Jessica. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
I didn't realize I was receiving bare root plants for next year. They basically looked like dead twigs. Was hoping for color this year. Disappointed.
Hello.
We are a bare root nursery. All of our products come with a 1 year warranty.
Thank you.
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: I can never get a response from anyone. If I call the number with my issue they tell me I have to email them.
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST
TN Nursery has a rating of 3.1 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices and timely manner. TN Nursery ranks 2nd among Trees sites.
Dear Erin, thanks for the five stars! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.