TN Nursery has a rating of 2.9 stars from 536 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TN Nursery most frequently mention customer service, dead plants and scratch test. TN Nursery ranks 2nd among Trees sites.
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If you have been scammed by this company, please report this to the Attorney General of TN: https://www.tn.gov/attorneygeneral/working-for-tennessee/consumer/file-a-complaint.html
TN Nursery
[*******] State Rte 108
Altamont, TN [*******]
[931][692.7325] or [931][692-4252]
Contact: Tammi S. Or Karastin
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Purchase 2 x PawPaw saplings. They arrived as dried up twigs wrapped in newspaper. They looked like dried switches from the deep south to spank some kid named Junebug with. I contacted their support. They said the plants were "dormant" in April and to give them a couple of months.
Well, it's June. I've trimmed (they were dry and nearly snapped in half), re-potted, watered, cared, and even gave a flowering tree feed to them and these things are still breakable twigs. TN Wholesale Nursery will not refund. I honestly don't trust their products to want to reorder. I don't want to go through this buffoonery again. I just want a refund.
Update 06/17/2024: Posted the email response I received after 2 months of contacting them about these dead plants. They swear they see "dull green". They do not like being tagged on Instagram (@tnnursery). So they blocked me to prevent me from tagging them to those dead twigs they sent me.
Update 09/01/2024: Vendor said that they honor the warranty with a "scratch test". The photos are of the scratch test and they do not honor their warranty. They sent dead plants out to a lot of people who spent their money. Now they are ignoring their own policies. Avoid this vendor. They are scammers.
Easy to order. Found the flowers I was looking for very quickly and the price was right.
I received two large bare roots and a few other pieces of bare roots. They've been planted, but I have no idea if they will grow and blossom. I would not purchase plants this way again.
I planted my 8 creeping phlox in 2 pots temporarily since it is sooooo hot here... they seem to be doing all right. Plan to plant in garden in fall when it's cooler to get them situated before low temps.
Lovely site. It's well organized and has enough info to make informed decisions about most plants. I would prefer to see details of the plant's growth habits in a grid or list. Scanning through paragraphs to find mature plant height and spread, zone, and soil requirements makes the shopping process a lot more tedious than it needs to be.
More general photos of the plants would also be helpful. Many of the photos are generic, and most of the photos don't show completely mature plants, which would be helpful.
Anyhoo - great nursery! I haven't received any of my orders yet, but I'm confident I'll be happy with what I get.
Good prices. Good selection. They had everything I needed at a good price
We will see how these Lilly pads do first. I have written a full description below.
And we need to speak about river birch and Catawba grape vines as well!
We will see how these Lilly pads do first.
Very happy with this order they are one of the best,i will buy from them again
I was very pleased to discover that there were actually 4 little plants in the bag; I assumed I was getting one. They were healthy, well-rooted and moist. I was very pleased with this order 😁
You have amazing products. Many of the plants I cannot find anywhere else. Thank you! I plan to make further purchases with you. Thank you so much!
Teh process was easy and the plants are doing very well as they get started. Smooth ordering
It was a hassle free check-out experience. The ferns I order arrived in good shape.
Promo codes were tricky to get to work right. Plus o didn't realize the ferns would come as dry roots…did I miss that? I'm a pretty digital person, having been responsible for that at a bank. Finally your site says fast shipping with no commitments or estimate of when the shipment would arrive. When I asked, your customer service response was we give ourselves 10-14 business days to ship but you try to get it out asap. The shipment did arrive faster but realize that this experience falls short of current day e-commerce expectations. I planted the day I got them…to date, no sign of life.
Enjoyed the video. I will hold up on rating until I see the plants emerging from the ground :)
TN nursery has the variety of plants and provides good information about them for making wise decisions in purchasing
I am really anxious to receive the plants. I received 3 roots - I hope they will grow into a nice stand
Very easy to order and packaged very well. In excellent shape when it arrived.
Answer: The buy one get one offer they ran. It was a Hugh mistake. I regret wasting my money!
Answer: I can never get a response from anyone. If I call the number with my issue they tell me I have to email them.
Answer: Call the customer service number listed on the site Mon-Fri 8:00-4:00 CST
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