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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've ordered several sets of tires over the years from Tire Rack. The experience has been consistently exceptional. The site is very user friendly, intuitive, and well organized. The selection of tires brands is incredible, and honestly sometimes overwhelming. The ordering process is simple and seamless. The delivery to my installation vendor of choice is always on time. This company has tire buying down to a science.
I have shopped with tire rack more times than I can recall and I am consistently pleased with the experience. From research, to installation they make it so easy to make an informed decision. The price and service is unmatched.
Amazing customer service and seamless purchasing experience.
Always a great experience and great pricing w/ lots of options.
Ordering is great, selection great. Need better follow up on road hazard claims
Using the chat was easy! I had never tried it before. I got what I needed.
I have always had an excellent experience ordering from Tire Rack.
Website has great descriptions and reviews of the tires, plus helpful videos with the experts 'sharing' their knowledge and opinions. Very worthwhile.
Having a severely damaged back I decided to change the tire size on a Lincoln MKX from 245/50r20 to a more comfortable 235/60r20. Sidewall flex give some extra comfort.
Excellent service, keep up the good work thank you, Team Tire Rack!
Tirerack.com is easy to understand and efficient to use. I wish all retail websites worked this well.
Always good prices and great deals. Easy to use website. Always can find what I'm looking for.
Always the best tires at the best prices! I checked multiple websites but always come back to Tire Rack!
Just do order in tire rack shop. Great help and multiple possibilities.
The new shocks fit great. The only issue we had when installing them was that the front shocks were not compressed, so we had to compress them by hand to install them. Otherwise, we had no issues getting them installed, and this was my first time changing out shocks.
I always get what I need when I order from Tire Rack. Great customer service.
Love the mobile install feature. Came to my house and when they left my car was ready to go.
There was a huge product selection and multiple options to pay. Easy product comparison and expert advice.
Great selection, website easy-to-use, multiple paying options and fast shipping.
Always a great experience. I love the company! I will continue to shop with tire rack.
Ordered thru TR before and every time smooth from order to delivery. Great job.
Ordered before and received order as stated, easy to use site and will use again in future
Easy to find tires and compare. Fast and shipped to my home. Easy to filter options.
Easy to search and find tires for my vehicle. Great pricing and can ship to installer.
Tire rack has helped us numerous times to get back on the road affordably. Their complimentary road hazard insurance also makes it worth getting your tires with them every time. Has saved us hundreds of dollars.
A bigger size came out for tire that I wanted, so I ordered 2 and they fit perfect. Going to order 2 more soon. Quick and easy and shipping was fast!
Had what i was looking for and got tires in two days. Ordered many tires from here.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out to you.