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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,102
value
27,252
shipping
27,217
quality
27,777
This company responds to reviews on average within 1 day

Instant Feedback

503,960 reviews

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Texas
1 review
0 helpful votes
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From availability to customer service, tire rack is the best 👌

Date of experience: September 7, 2025
Delaware
1 review
0 helpful votes
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Great variety
September 11, 2025

Easy to search for my vehicle and look through options for what i need

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Great prices
September 11, 2025

Had problem with installer charging more than the estimate

Date of experience: September 15, 2023
Elise B. — TireRack Rep
3 weeks ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?

California
1 review
0 helpful votes
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#1 Tire Store
September 11, 2025

I only trust Tire Tack with my tire purchases. They never let me down. Their customer service, shipping speed, and after sales service / warranty support is unmatched.

Date of experience: September 1, 2025
New York
2 reviews
0 helpful votes
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Love it
September 11, 2025
Updated review

Super Simple this is always great! Never change what this website has done for years!

Date of experience: September 1, 2025

Always the Best!
October 7, 2024
Previous review

Always the Best!

Date of experience: September 27, 2024
Louisiana
1 review
0 helpful votes
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Website problem
September 11, 2025

I was attempting to place my order, It did not recognize my account, But stated my email address was already being used. I was sent a temporary password, But, The website didn't recognize that either,, After several attempts.
I made the purchase as a guest of the site.

Date of experience: September 1, 2025
New Jersey
1 review
0 helpful votes
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Fantastic site, I recommend!
September 11, 2025

I ordered tires about four years ago or so. My experience was excellent! I am very pleased with your service and product line.

Date of experience: September 1, 2025
Virginia
1 review
0 helpful votes
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Michelin Sport
September 11, 2025

All went well. The warranty and replacement process is a pain, but I suppose it has to be that way.

Date of experience: March 15, 2025
Massachusetts
1 review
0 helpful votes
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We have ordered from Tire Rack several times. Great deals and they ship quickly

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Wonderful
September 11, 2025

Easy and informative. Great to be able and compare the different tires.

Date of experience: September 1, 2025
North Carolina
1 review
0 helpful votes
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Pleasant experience
September 11, 2025

Always been getting great service and pricing from Tire Rack for years.

Date of experience: September 1, 2025
New York
1 review
0 helpful votes
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Tire purchase
September 11, 2025

Great experience easy to order, experienced sales people that can answer any questions

Date of experience: September 1, 2023
Florida
1 review
0 helpful votes
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Very fast delivery
September 11, 2025

I received my order within 3 days of placing it. Price was competitive and Tire Rack did everything they said they would do.

Date of experience: September 7, 2025
North Carolina
1 review
0 helpful votes
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Great shopping experience
September 11, 2025

Outstanding customer service, ultra fast *******@Good price my third set of tires never any issues

Date of experience: August 27, 2025
Pennsylvania
1 review
0 helpful votes
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Consistently great experience
September 11, 2025

I've been buying tires for years from Tirerack and it has always been easy to find what I need at a good price and excellent delivery and service. Zero complaints.

Date of experience: September 1, 2025
Alabama
1 review
0 helpful votes
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Quick shipping
September 11, 2025

Great company to deal with for tires. The shipping is quick and dependable.

Date of experience: September 1, 2025
Utah
1 review
0 helpful votes
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Always easy to find right tire!
September 11, 2025

For years, Tire Rack has been my "go to" for tires... for track tires, off road and normal everyday street driving. Thank you for all of your help!

Date of experience: September 1, 2025
Colorado
1 review
0 helpful votes
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Great prices
September 11, 2025

Great prices and shipping Always a good price on tires. Love terrace

Date of experience: September 1, 2025
New York
1 review
0 helpful votes
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So easy shopping, lots of options 🙂
September 11, 2025
Updated review

Always like that I can shop at my convenience, there's plenty of tires to look at, decide which ones I want, pay and done. Few days later they arrive!

Date of experience: September 1, 2025

I like the many options you can choose from.
January 23, 2025
Previous review

I've bought quite a few pairs of tires through Tire Rack and never had any troubles with ordering or the tires themselves. Don't ever "retire" 😂

Date of experience: January 13, 2025
Connecticut
1 review
0 helpful votes
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Always great thank you
September 11, 2025

The option to mount and blame new new tire on the new wheels, thereby saving me the hassle of having to go somewhere to have it done makes all the difference.

Date of experience: September 1, 2025