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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Tire Rack has always provided consistent and great service. I have never had an issue with the tires provided.
Seamless... BMW accepted delivery and installed them quickly.
No delivery issues.
I am a repeat Customer, this is my fourth order. So far, so good!
I always go to Tire Rack first for my pricing and selection. They haven't let me down yet>
Quality tires at great prices. Have bought for my car and truck.
I have bought tires from Tire Rack for years, never had a bad experience. They always gave me fast and accurate service. Won't go anywhere else. I recommend them to all my friends.
Always positive, never have any issues with tires, delivery or warranty
Customer Service was great, I was transferred to different departments and they all did a fantastic job. Ordering is very easy for me. Shipping is quick. We'll see how claims go.
The website is very helpful. And the customer service are true experts
Easy to find the proper size tire, and informative feedback, allowing me to be able to choose the best tire for my driving standards.
Manufacturing defect on tire after a week or two of very basic use.
Good experience. I was able to review various tire options and felt comfortable that I made a good choice.
Quick and flexible site allowed me to find exactly what I needed
Been buying tires from Tire Rack on and off for 20 years. Very pleased
Tires arrived fast and have not dissappointed! I'm looking forward to completing the set and buying tires for my truck.
Always on time service and customer service is able to solve any questions or concerns promptly.
Everything is easy! Cannot beat close-out pricing... free delivery is always nice
My experience has always been pleasant with Tire Rack. I have these tires on a 2006 Honda Ridgeline the tires ride well with lows road noise.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused. And a member of our team will be reaching out.