At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Way too many clicks to complete checkout. I just want to buy tires.
Great product for a good price. Delivery was quick and the site itself is very easy to use. No problems finding the appropriate tires…………..
Previously ordered and used Enkei wheels for both Honda and Nissan vehicles - very satisfied with all purchases
Tire rack had what I was looking for so made a purchase. Paid with affirm make a few payments then pay off a comfortable balance.
Satisfactory no complaints here is have no more words ok ok ok okay
Purchase tires for the first time on Tire Rack and it was a simple process and great price.
Requested tires 4 days prior till I needed them to be sent to Rogers, MN. Got a notification the day it was supposed to be delivery that there was a delay in delivery of 2 days because of issue at warehouse. It was time sensitive as I needed to replace tires before I drove vehicle down to Chicago, IL. It was very inconvenient and spoke to customer service rep about it. They sent a $100 voucher via email but couldn't find it for this purchase unfortunately. There could've been more done as I've purchased many times from tire rack not only for my Supra but for other vehicles as well.
Great data on tyre choices, quick delivery, easy replacement after a tyre was damaged.
Excellent Price and service. Same tire twice as much quoted locally
Great prices on tires, and although I had an issue with early tread wear I was sent a gift card from TireRack towards the next set, very nice gesture
Fabulous Fabulous Fabulous Fabulous Fabulous Fabulous Fabulous Fabulous Fabulous Fabulous Fabulous You suck for asking my for 50 characthers.
I have been ordering tires from Tire Rack since 2010. I trust TR, appreciate the reviews and knowing my tires will arrive as expected. Stated, I have had them shipped to an installer before, once; I won't do that again. I prefer them mailed to me, then I take them to my mechanic to install. I will continue to trust TR for my tires until proven otherwise. Thanks, TR.
Todd has helped me and my family with several sets of replacement tires for so many of our vehicles. Today, I used your virtual assistant. Marco was very helpful. Quick and easy.
I have ordered from tire rack numerous tires as we have multiple cars running summer and winter tires. We have also traded some in which invariably means different sizes. Tire rack has always been a flawless experience as have been their recommended installers.
I have been buying from Tire rack for many years for a variety of BMW models. They have a great selection of performance, all season, and winter tires allowing the perfect tire for how each BMW will be driven. Fast delivery and excellent pricing as well.
Fast shipping and good prices, large selection of tires!
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Online experience was excellent. It was easy to find and select the tire I needed. Price was very competitive, and delivery was fast.
The first time I ordered, I got a great price, the selection and order process was quick and easy, and the tire arrived as scheduled - so I came back.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
Nadia, thank you for sharing your experience with us. We understand how important timely delivery was for your plans and truly regret any inconvenience caused; please know we value your loyalty and commitment to resolving your concern. We’re here if you’d like to discuss further so we can strive to make your future experiences better.